Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/05/2023 à 16h08 following a purchase from 26/03/2023

Clarity Easy to navigate

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Verified Buyer

Rating: 5 out of 5

Published on 01/05/2023 à 20h53 following a purchase from 13/04/2023

Very prompt service

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Verifizierter Käufer

Rating: 5 out of 5

Published on 01/05/2023 à 19h44 following a purchase from 29/03/2023

Great items...shipped quickly and safely. Thank you very much!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2023 à 17h38 following a purchase from 25/04/2023

Service and quality beyond reproach.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2023 à 17h36 following a purchase from 14/04/2023

Very happy with this purchase and the customer service

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Verified Buyer

Rating: 5 out of 5

Published on 01/05/2023 à 17h25 following a purchase from 05/03/2023

Great service. Goods received as expected. No problems.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2023 à 08h38 following a purchase from 26/04/2023

perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2023 à 02h35 following a purchase from 20/04/2023

Nothing to complain about, responsive service. I order with my eyes closed, don't change a thing, that's what I like (it's not the beauty of the site that attracts people, it's the service).

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2023 à 20h21 following a purchase from 16/04/2023

All is ok

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2023 à 20h02 following a purchase from 25/03/2023

Well and quickly received, thank you.

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Verified Buyer

Rating: 5 out of 5

Published on 30/04/2023 à 17h53 following a purchase from 12/04/2023

Excellent range of models and hobby items, all at reasonable prices. Easy to navigate and attractive website. Great service and prompt delivery too. Well recommended.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2023 à 16h59 following a purchase from 25/04/2023

Always satisfied. This site is an essential part of the modeling world. Long may it live.

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Comprador Verificado

Rating: 5 out of 5

Published on 30/04/2023 à 11h18 following a purchase from 11/04/2023

Very complete product catalog, very professional staff. Very fast reaction after sending the order. Better delivery times than they had before. Very competent delivery service with great traceability.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 30/04/2023 à 01h16 following a purchase from 20/04/2023

Very good performance in all respects! Large selection of products with a good price-performance ratio Recommendable!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 19h27 following a purchase from 11/04/2023

Very good service Very serious company

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Acquirente Verificato

Rating: 5 out of 5

Published on 29/04/2023 à 16h50 following a purchase from 21/04/2023

All OK

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 16h24 following a purchase from 24/04/2023

Very good site. Easy to use and very complete.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 29/04/2023 à 15h18 following a purchase from 21/04/2023

Very good communication. Very helpful. 1001 hobbies is TOP for me. I recommend this shop.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 29/04/2023 à 15h04 following a purchase from 24/04/2023

Item exactly as described Delivery Top Everything great

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 14h58 following a purchase from 15/04/2023

Everything is perfect, but in my opinion your team should keep its customers better informed once they have placed their order in terms of processing time before shipment. For example, for an out-of-stock item, it would be appreciated if you could inform your customers of the actual time after ordering that they will have to wait.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 14h03 following a purchase from 13/04/2023

nothing to say Nikel cordially Hervé

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 14h01 following a purchase from 23/04/2023

nothing to say Nikel cordially herve

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Comprador Verificado

Rating: 1 out of 5

Published on 29/04/2023 à 13h53 following a purchase from 17/04/2023

Correct order. Navigation on the correct page although the prices are not cheaper than in the official store so next time I will do it there. Very bad shipping. Paying 7,5€ for a shipment weighing less than 1kg and waiting 11 days when it is specified that the delivery will be made in 4 (since everything was in stock) seems to me very bad. For delay, this shipment costs 2-3€, not 7,5€. And also the envelope arrived broken and completely wrinkled and the goods deposited inside with little security, receiving blows and so on.

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Response from 1001hobbies Published on 03/05/2023

Hello, thank you for your message about your customer experience. It will help us to improve our services. I am sorry to hear that the situation was not optimal. I will forward the information to the relevant departments. However, if the products are damaged, please feel free to send an email to [email protected] with pictures, so that we can find a solution. Thank you very much.

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Comprador Verificado

Rating: 5 out of 5

Published on 29/04/2023 à 13h41 following a purchase from 23/04/2023

Everything perfect

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Geverifieerde Koper

Rating: 5 out of 5

Published on 29/04/2023 à 12h10 following a purchase from 24/04/2023

Everything

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Comprador Verificado

Rating: 5 out of 5

Published on 28/04/2023 à 16h01 following a purchase from 11/03/2023

Everything was perfect.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/04/2023 à 15h17 following a purchase from 18/04/2023

Navigation of web site is easy.

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Geverifieerde Koper

Rating: 1 out of 5

Published on 28/04/2023 à 07h32 following a purchase from 31/03/2023

1001HOBBIES sent only 1 car while I had paid for 2. I had to put so much energy into it to get my money back. 1001HOBBIES was very difficult. 1001HOBBIES only sent 1 car while I paid for 2. I had to put so much effort into getting my money back. 1001HOBBIES was very difficult.

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Response from 1001hobbies Published on 03/05/2023

Hello, thank you for posting about your customer experience. It will help us to improve our services. I'm sorry to hear that the situation was not optimal. I see that the problem has since been resolved, so there's not much more I can do. Have a nice day.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 28/04/2023 à 05h45 following a purchase from 30/03/2023

Very satisfied with the ease of payment andn the quality of my goods Kind regards

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/04/2023 à 00h31 following a purchase from 01/04/2023

Fast, well-protected shipping!

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Verified Buyer

Rating: 5 out of 5

Published on 27/04/2023 à 13h16 following a purchase from 30/03/2023

items arrived on time and quite cheap

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2023 à 11h58 following a purchase from 15/04/2023

serious site, order received in good condition, customer service that answers your questions quickly I recommend this site 100%.

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Comprador Verificado

Rating: 5 out of 5

Published on 26/04/2023 à 22h06 following a purchase from 22/03/2023

Great! Lots of products at a good price and all correct with shipping. I will buy again for the next project.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2023 à 19h08 following a purchase from 31/03/2023

Fast, compliant, well packaged.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2023 à 18h30 following a purchase from 30/03/2023

Good transaction

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Verified Buyer

Rating: 5 out of 5

Published on 26/04/2023 à 13h07 following a purchase from 02/04/2023

Ordering was straightforward, good delivery time, have used them before, very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2023 à 16h49 following a purchase from 30/03/2023

Received within the time mentioned on the site, nothing to complain about.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 24/04/2023 à 16h02 following a purchase from 11/04/2023

Everything top

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Verified Buyer

Rating: 5 out of 5

Published on 24/04/2023 à 11h06 following a purchase from 08/04/2023

First time Customer, quite pleased with the whole experience

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2023 à 09h36 following a purchase from 18/04/2023

collected very quickly nothing to say perfect

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