Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/04/2023 à 18h51 following a purchase from 08/03/2023

Very attentive customer service when a problem arises. Fast response.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/04/2023 à 18h06 following a purchase from 20/03/2023

Thank you.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/04/2023 à 15h34 following a purchase from 06/04/2023

Very fast and accurate shipping. I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/04/2023 à 15h33 following a purchase from 06/03/2023

Easy ordering and perfect tracking. Delivered ahead of schedule

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/04/2023 à 12h40 following a purchase from 27/02/2023

Good online shopping site

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/04/2023 à 18h24 following a purchase from 11/03/2023

Product meets my expectations

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/04/2023 à 14h09 following a purchase from 09/03/2023

No delivery problems. RAS

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/04/2023 à 12h24 following a purchase from 31/03/2023

Well received good quality just the time of delivery but it does not deserve to remove a star for my impatience ^^

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/04/2023 à 11h46 following a purchase from 01/04/2023

Serious site, and what's more, it's French. The prices and quality of the products on offer are more than honourable. Perhaps a wider choice of brands would be a plus.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 09/04/2023 à 08h45 following a purchase from 28/03/2023

I am too peaceful with the promptness of your service and the quality of the products.Best regards, JC.

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Comprador Verificado

Rating: 1 out of 5

Published on 09/04/2023 à 01h48 following a purchase from 21/03/2023

my order was 2,5 x 1000mm threaded rods, please specify that they should be straight in comments - they arrived totally bent in a 40x40 cm box in which it is impossible for them to be straight - they are useless to me money wasted.

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Response from 1001hobbies Published on 11/04/2023

Hello, thank you for your message. We are very sorry for the situation. We will pass the information to our warehouse. We will also proceed with the refund of your order, as we will probably not be able to reship the same products without the same problem occurring again. Again, we are sorry.

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Verified Buyer

Rating: 5 out of 5

Published on 09/04/2023 à 01h14 following a purchase from 26/02/2023

You are the only place I can find that carries the Italia paint line! Thank you very much! Easy site to use, reasonable delivery times!

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Verified Buyer

Rating: 5 out of 5

Published on 09/04/2023 à 00h23 following a purchase from 09/03/2023

my order was wrapped in bubble wrap and wrinmkled the boxews and tape across the face of one of the models when removing the tape it tore the faceing of the box still great to get models from you all

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2023 à 21h25 following a purchase from 02/04/2023

RAS, delivered quickly as indicated.

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Acquirente Verificato

Rating: 5 out of 5

Published on 08/04/2023 à 15h24 following a purchase from 21/02/2023

all okay, but I seem to remember that the wait was a little long

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Geverifieerde Koper

Rating: 1 out of 5

Published on 08/04/2023 à 15h08 following a purchase from 23/03/2023

I received damaged paint pots at home. 1 jar broken and therefore the other jars under the paint and not visible what color the jars have. During contact via email you indicate that it is your fault and not ours. You should take the paint back, but refuse to do so. Not nice to the customer. Solve something like this . so the rating is a -5

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Response from 1001hobbies Published on 18/04/2023

Hello and thank you for your message. We are sorry for this situation. Unfortunately, it is not possible to return a can of paint that has already been opened: it would make no sense. However, our customer service department has normally offered to send you back the can in question, and I believe they were waiting to find out if the other cans of paint, apart from being splattered, were still usable or not, apart from the purely aesthetic effect and in no way hindered their use. Please do not hesitate to send us an e-mail at [email protected] Have a nice day

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2023 à 14h11 following a purchase from 02/04/2023

max score

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Verifizierter Käufer

Rating: 5 out of 5

Published on 08/04/2023 à 12h20 following a purchase from 23/02/2023

Delivery OK

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Verifizierter Käufer

Rating: 5 out of 5

Published on 07/04/2023 à 20h55 following a purchase from 18/03/2023

All the best

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Verified Buyer

Rating: 5 out of 5

Published on 07/04/2023 à 19h55 following a purchase from 27/03/2023

Came in perfect condition

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Verifizierter Käufer

Rating: 5 out of 5

Published on 07/04/2023 à 18h19 following a purchase from 01/04/2023

Everything super

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/04/2023 à 16h44 following a purchase from 02/04/2023

Good product availability and fast delivery very satisfied

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/04/2023 à 15h40 following a purchase from 17/03/2023

Always happy, never disappointed, a wide choice of models, very attractive rates in addition to the membership card or promo codes offered,

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Acquirente Verificato

Rating: 5 out of 5

Published on 06/04/2023 à 19h27 following a purchase from 09/03/2023

perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/04/2023 à 18h03 following a purchase from 02/04/2023

Fast and affordable

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Verifizierter Käufer

Rating: 5 out of 5

Published on 06/04/2023 à 17h06 following a purchase from 23/01/2023

Pre-ordered item, received the shipping notification on the specified release date and DHL delivered a few working days later.
Item as described.
I am completely satisfied, can only recommend the store and will definitely order here again if required.

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Comprador Verificado

Rating: 5 out of 5

Published on 06/04/2023 à 16h11 following a purchase from 28/02/2023

Perfect as always.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/04/2023 à 15h03 following a purchase from 02/04/2023

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/04/2023 à 13h00 following a purchase from 07/03/2023

Fast efficient lacks the right colors for the product purchased

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Comprador Verificado

Rating: 5 out of 5

Published on 06/04/2023 à 12h32 following a purchase from 25/02/2023

Good, fast and communicative seller. Everything perfect. Thank you.

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Acquirente Verificato

Rating: 5 out of 5

Published on 06/04/2023 à 11h34 following a purchase from 19/03/2023

All perfect

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Verifizierter Käufer

Rating: 5 out of 5

Published on 06/04/2023 à 10h14 following a purchase from 17/03/2023

Good product, fast delivery. Gladly again.

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Verified Buyer

Rating: 5 out of 5

Published on 05/04/2023 à 19h38 following a purchase from 07/03/2023

I received my order promptly, though I live in the United States in Texas. The decals are of excellent quality, and are extremely detailed in the 1/48 scale/ Excellent, I will be ordering from you from now on, because of your selection. This was the second order I have made form you, and I have been very happy. Well Done. Vale.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/04/2023 à 18h01 following a purchase from 10/03/2023

From my order to the delivery everything was perfect... I will certainly come back to you

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Verifizierter Käufer

Rating: 5 out of 5

Published on 05/04/2023 à 17h24 following a purchase from 20/01/2023

very good, great selection, highly recommended!!!

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Verifizierter Käufer

Rating: 5 out of 5

Published on 05/04/2023 à 08h53 following a purchase from 05/03/2023

Fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/04/2023 à 08h28 following a purchase from 31/03/2023

Fast shipping, good reception

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/04/2023 à 20h27 following a purchase from 08/03/2023

fast, efficient

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/04/2023 à 16h27 following a purchase from 05/03/2023

Very helpful and kind. I highly recommend them. They also know how to adapt to unforeseen circumstances and order errors.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/04/2023 à 14h51 following a purchase from 11/03/2023

perfect in every way. thank you

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