1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Did not receive what I ordered, small unpainted parts were delivered 🥴
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Response from 1001hobbies
Hello, thank you for your message. I am sorry to hear that the product did not meet your expectations. I have contacted the person responsible to change the product description and make it clearer that these are unpainted figures. Thank you very much and have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2023
Perfect order and delivery.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 07/03/2023
Found a great offer. Delivery went smoothly!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/02/2023
The delivery did not contain one of the products purchased and I had to insist a lot to finally get the information that the product was no longer in stock. It would have been more honest to inform me that the product was not availableK.
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Response from 1001hobbies
Hello, thank you for your message. We are terribly sorry for this situation. We will try to improve the procedure in the future. Normally, an e-mail is generated when this happens, but there may have been a problem :/ Have a nice day,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
Perfect order!
Excellent products
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 05/03/2023
I am very satisfied with the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2023
Very nice glider well designed nothing to say bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2023
Simple and efficient
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/02/2023
very,very, good
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/02/2023
Top items, good payment method, everything is just perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2023
fast and complete delivery. Top-notch after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2023
Nothing to complain about, everything is in order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2023
Fast, well-received delivery Wide choice of models
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/01/2023
Top product, good processing gladly again
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/02/2023
Great store
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Verified Buyer
Rating: 1 out of 5
following a purchase from 01/02/2023
Product arrived broken after taking almost a month to arrive. Emailed customer service on march 1st, got a response saying someone would get back to me (most likely automated) and still haven’t gotten a response on march 17th. Product cost me $30 with shipping, very disappointed. The mug was a gift for my dad and we still haven’t even heard anything about if they will send a replacement or refund me. Do not recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/02/2023
I needed larger sized Swastikas for a 1/32 model and this was perfect!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/03/2023
Speedy service! Thank you.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/02/2023
Good communication, good service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/02/2023
Everything perfect: satisfactory purchase process, products according to the description and receipt of the package before the expected date.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/02/2023
Package arrived on time with excellent packaging and products in perfect condition, all this together with competitive prices, highly recommended for those who are not in a hurry related to delivery, the weakest point perhaps, overall excellent site
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/02/2023
Well cared for and received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2023
Received material on time. Absolutely no worries About the second question, impossible to answer you nor to put stars, having been absent qq temps, I made on returning only to open the box.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/02/2023
Although I am not a friend of internet shopping, I have to say "Everything is tip top! ", from the order to the delivery, I am very satisfied and will certainly order again from 1001 Hobbie!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/03/2023
Very good in perfect condition and took a week, but very well ... I recommend it and will continue to do so by buying from 1001 hobby.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2023
Good reception thank you
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/03/2023
Everything worked perfectly, nothing to complain about!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/02/2023
Got here quick and safe! Yay!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/03/2023
I am thrilled, prices are great and very fast shipping. Always happy to return
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2023
I still haven't received my order. I sent a sworn statement that I had not received it. Since then, no news. I've been ordering from this site since 2014, and I find it strange not to hear from them at the slightest hitch.
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Response from 1001hobbies
Hello, thank you for your loyalty! My customer service colleague will be in touch by phone. Apparently, we sent you an e-mail on February 22 because, after the first shipment disappeared, one of the products had a 4-week restocking delay and the other was out of stock, and we wanted to know if you still wanted the available product sent. Anyway, my colleague will call you :) have a nice day!
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 10/01/2023
Very poor customer service.
Advise everyone not to buy from them. 4 months waiting for my refund.
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Response from 1001hobbies
Hello, thank you for your message. We are terribly sorry that this situation has occurred. I just saw that the refund request was actually made in early February, and the shipping of the remaining product has "overtaken" the refund that had been canceled, which I am very sorry about :( I have just made all the necessary arrangements for the refund to actually take place and as soon as possible. Have a nice day
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2023
This was my first ever order from 1001 Hobbies and I am very pleased with their attention to detail and the customer's needs.
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2023
Delays a little long But very good all the same
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 10/02/2023
All ok
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 27/01/2023
Order in good condition but non-existent customer service and delivery time of approximately 1 month.
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Response from 1001hobbies
Hello, thank you for your message, it is important to us. I am sorry for the delays that did not suit you. However, I would like to point out that these delays are clearly explained on the website, as the product is indicated as "Shipped within 1-2 weeks." Unfortunately, these are shipping times, not receiving times, and these delays are not understandable. Thank you for your understanding and have a nice day.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 07/03/2023
Super gladly again
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 08/01/2023
Weeks of delivery time
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Response from 1001hobbies
Hello, thank you for your message. We apologize for the delay. One of the items was indeed out of stock and took longer to replenish than the supplier had stated. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2023
I find very easily what I'm looking for prices are correct I am satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/02/2023
Order came in relatively good time for a transatlantic shipment. What I liked the most was the bubble wrapped packaging which was very stable and protective!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2023
A wide choice and fast order processing.
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