Customer reviews of 1001hobbies

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Verified Buyer

Rating: 5 out of 5

Published on 10/03/2023 à 05h03 following a purchase from 13/02/2023

very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/03/2023 à 20h08 following a purchase from 07/02/2023

Arrived on time.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/03/2023 à 18h50 following a purchase from 03/03/2023

VERY GOOD, VERY SATISFIED, THANK YOU.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 09/03/2023 à 18h11 following a purchase from 26/02/2023

Superware

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Geverifieerde Koper

Rating: 5 out of 5

Published on 09/03/2023 à 17h19 following a purchase from 04/01/2023

I found what I was looking for

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Verifizierter Käufer

Rating: 5 out of 5

Published on 09/03/2023 à 16h23 following a purchase from 01/03/2023

I am very satisfied

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Acquirente Verificato

Rating: 5 out of 5

Published on 09/03/2023 à 16h04 following a purchase from 21/02/2023

It is a pleasure to browse the catalog and also of course to shop! Great prices

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Verified Buyer

Rating: 1 out of 5

Published on 09/03/2023 à 15h57 following a purchase from 22/02/2023

Received the box I ordered with all the primers in them broken, the package was contaminated and it was stinking so much of chemicals that Royal Mail had to wrap it in a bag. Now I'm asking them fir a refund they want me to return it to them first!!! Seriously ehich carrier would ship a box contaminated with hazardous chemicals back to France?
Do not buy from this company at all! Save your money and a headache dealing with the customer service.

Response from 1001hobbies Published on 15/03/2023

Hello, thank you for your message. We are very sorry about this situation. It is likely that the person you spoke to did not realise the state of your parcel, I am sorry about that. I will make sure that a refund is issued as soon as possible. Have a nice day.

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Acquirente Verificato

Rating: 5 out of 5

Published on 09/03/2023 à 12h16 following a purchase from 12/02/2023

the site looks satisfactory and easy to navigate, the order even arrived before the expected date

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/03/2023 à 10h37 following a purchase from 26/02/2023

Super site Fast response and fast shipping to Belgium

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/03/2023 à 08h10 following a purchase from 03/03/2023

Very good Thank you

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Verified Buyer

Rating: 5 out of 5

Published on 08/03/2023 à 19h43 following a purchase from 19/02/2023

Excellent website with purchase tracking...excellent product availability...speedy & reliable shipping.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/03/2023 à 17h59 following a purchase from 15/02/2023

The item was awaiting restocking. Which seemed rather normal for an item that's hard to find elsewhere. Good communication, since messages clearly indicated that it would arrive, and indeed it did arrive without too much delay, which is all I asked.

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Comprador Verificado

Rating: 5 out of 5

Published on 08/03/2023 à 17h54 following a purchase from 27/02/2023

Quick

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Verified Buyer

Rating: 5 out of 5

Published on 08/03/2023 à 16h52 following a purchase from 19/02/2023

Delivered on time we’ll packed and good quality product

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/03/2023 à 15h56 following a purchase from 15/02/2023

Wide choice and fast delivery.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 08/03/2023 à 15h24 following a purchase from 26/02/2023

Good communication and fast delivery.

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Verified Buyer

Rating: 5 out of 5

Published on 08/03/2023 à 14h50 following a purchase from 22/01/2023

Excellent model / good delivery time / very happy with my purchase

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Comprador Verificado

Rating: 5 out of 5

Published on 08/03/2023 à 08h08 following a purchase from 28/11/2022

In general it is very easy, any doubt, they always answer with information, fast and safe service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/03/2023 à 07h43 following a purchase from 25/02/2023

Very good store thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 22h35 following a purchase from 26/02/2023

the site is functional, and shipping very fast. Received in very good condition. Nothing to complain about.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 20h52 following a purchase from 15/02/2023

Advertised deadline met (aviation work)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 20h01 following a purchase from 02/02/2023

Package delivered quickly after the products were available on their premises. The only drawback is that one of the products is a little damaged. We'll have to see what customer service can do.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 07/03/2023 à 19h07 following a purchase from 13/02/2023

Orders not received. Over a month to resolve the problem and it's still not over because the refund does not correspond to the amount paid. Customer service unreachable by phone and unresponsive to emails. I'd advise against it.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 14h23 following a purchase from 05/02/2023

correct service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 09h37 following a purchase from 01/03/2023

Perfect. Fast delivery, careful shipping.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/03/2023 à 18h43 following a purchase from 15/02/2023

A fast and compliant shipment despite a small bug in the order, but a top-notch after-sales service that reacted very quickly. Well done to the 1001Hobbies team.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/03/2023 à 18h36 following a purchase from 11/02/2023

No problem, but I ordered different paints and odds and ends, and had to wait a while for the order to be complete. Big choice on the site and it's normal not to have everything in stock.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/03/2023 à 17h38 following a purchase from 25/02/2023

Very good, impeccable service, careful and attentive. I recommend it!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/03/2023 à 17h27 following a purchase from 17/02/2023

I am satisfied with the manner and time of delivery.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 06/03/2023 à 16h57 following a purchase from 16/02/2023

very decent delivery time

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Geverifieerde Koper

Rating: 1 out of 5

Published on 06/03/2023 à 11h06 following a purchase from 15/02/2023

It says a wide range but that does not take away from the fact that the delivery takes a very long time, this will definitely be the last time I will place another order. There are more modeling shops where the range is just as large probably greater, delivered within 1 or 2 business days.

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Response from 1001hobbies Published on 06/03/2023

Hello, thank you for your message. We are sorry to hear that you were not satisfied with the delivery time. The delivery times are clearly indicated with each product and some indeed need more time. We wish you a good day

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/03/2023 à 08h34 following a purchase from 07/02/2023

Very good online store!

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Verified Buyer

Rating: 1 out of 5

Published on 05/03/2023 à 23h48 following a purchase from 28/01/2023

Poor instructions, especially for paint. Poor customer service as a part was broken in the pack and they say they dont make them anymore??? Finally, poor fitment. Will not buy another Trumpeter product.

Response from 1001hobbies Published on 06/03/2023

Hello, thank you for your message. We are sorry for the situation. I'm sure there was a communication problem with our customer service: the item is currently out of stock, but with an unspecified restocking date. It is therefore difficult to obtain the product for the moment, but it is possible that the product will appear in a new form for example. In any case, we apologize again.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 05/03/2023 à 20h47 following a purchase from 27/02/2023

got the package very quickly and everything was fine

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/03/2023 à 19h27 following a purchase from 20/02/2023

Good price and good product

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/03/2023 à 18h54 following a purchase from 25/02/2023

perfect product fast shipping

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/03/2023 à 18h43 following a purchase from 23/02/2023

Parts as described, fast delivery, very satisfied

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Verifizierter Käufer

Rating: 5 out of 5

Published on 05/03/2023 à 18h37 following a purchase from 26/01/2023

A great site, very informative.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/03/2023 à 18h37 following a purchase from 02/03/2023

Thank you very much.

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