1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We are sorry if the product arrived late. We wish you an excellent day. 1001hobbies customer service
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/01/2023
Late, bad and never, that's how their deliveries are and when contacted via telephone, very bad attention, I will never buy from them again.
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Response from 1001hobbies
Hello, thank you for your message, we take your situation very seriously. We are sorry if the experience was not satisfactory. I see that part of the money was refunded and the rest still arrived, and a credit note was offered. We wish you a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2023
Fine
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/02/2023
A very nice experience. very good figures. and fast shipping considering it is international. very happy. i sincerely recommend them.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/02/2023
excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2023
Fast, trouble-free delivery.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/01/2023
Great purchase. The product in perfect condition and arrived very quickly. The only thing to improve: somewhat expensive shipping costs.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/02/2023
Fast shipping, including mails informing about the status of the package.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2023
Nice interaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2023
Good product respect of dek=lai nothing to complain I recommend this site, cdt
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/01/2023
ALL VERY GOOD DELIVERY TIMES GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2023
No negative points to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2023
Impeccable
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2023
Perfect, fast, communicative.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
Very responsive site, well organized and friendly team on the phone and in the showroom.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2023
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2023
Thank you.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/02/2023
Good price (neither low nor high) and shipment arrived on time and packed beautifully with models purchased perfect, no scratches or damage, sealed as originally.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2023
Perfect! Just a little regret that one of the items ordered is missing... no big deal!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/02/2023
At the time of writing this review I have had to wait 6 weeks for one item, the other is yet to be delivered. There was no contact from them, I had to chase several times to find out what was going on. Very poor customer service and really bad business practice. Would not recommend them to anyone.
Response from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We're truly sorry to her about this situation. I see that the second parcel has been shipped, so it should be on its way. Let us know when it arrives and if everything's okay! Have a great day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2023
Order arrived on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2023
Well-packaged parcel protecting the inner boxes of the models. Parcel arrived on time as announced at the time of ordering.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/02/2023
Arrived very quickly. Good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2023
The deadlines are respected, the choice is vast and of quality thank you.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/02/2023
The treatment, management and delivery have been impeccable. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Excellent follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2023
Zero points for the deliveryman, who claimed to have visited the house and found no-one there. Which is not true. So don't choose home delivery any more. But thank you for reimbursing me for the transport. Otherwise very good product and service.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/02/2023
Best variety of modeling items and fast service
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 05/02/2023
Perfect !!!! Fast shipping and affordable price compared to other sites
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/01/2023
Outstanding selection of models and decals for those models. I've been assembling aircraft models for over 15 years. Needed a hobby after I retired and I really appreciate an online store like 1001 Hobbies. They always have exactly what I've looked for. Shipping from overseas and the items still get here in the USA very quickly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/01/2023
I like the selection and prices you offer your catalog(online) is simple to use also :)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2023
The packaging was really great and the model has everything i wanted thank you
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2023
Impeccable merci beaucoup
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
always responsive, good order tracking and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2023
I'm used to ordering imported figurines and I was looking for a site in France to avoid the increasingly astronomical customs fees (thank you France and its taxes on unavailable products!!). I was intrigued by the story of the founders and I tried it out by buying an Evangelion figurine. I'm more than delighted with the purchase! The figurine arrived well packaged. The tracking of my parcel was impeccable and the parcel arrived on time. The variety available on the site is enormous, whether figurines, puzzles, models or mangas. I recommend it 100% and I'd recommend it too!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 07/02/2023
Super product, fast shipping, very well packaged, I will gladly buy here again
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/02/2023
Delivery could be a little faster but that's not a showstopper, otherwise perfect.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/02/2023
Very strong site and fast shipping, very good quality products for sale
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2023
very satisfied, serious site
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