Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2023
A site where I find what I need. fast, careful delivery. a pleasant and fast telephone contact ... what more could I ask for .
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2023
Great team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2023
Good reactivity
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2023
R A S perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2023
fast service large selection on the site i recommend
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/02/2023
All well and on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2023
Site to recommend sending accordingly due to the temporary unavailability of a product on my order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2022
Order placed on 25/11/2022 for Christmas. All items were marked "in stock". Received part of the order in December, another part in February and there is still one item missing which I hope to receive before 2024. No commercial gesture, no word of apology.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We are terribly sorry for this situation. I see that customer service has taken care of the follow-up. In the meantime, we are offering you a €10 credit note valid on any future order with the code SAVCOM10 as a thank you for your patience. We wish you an excellent day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2023
Speed, precision
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2023
Very good site for models
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/02/2023
Very satisfied with the 1/48 FW1000 kit from Fist of War. Not many are offering this kit around the world and 1001 hobbies came through for me again! Just a great hobby store with many items not found easily. A++++ store!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/01/2023
Found a model kit that I could not find anywhere else, which I've wanted for some time, and it was delivered very quickly. Great service.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/02/2023
Very complete, First quality material, Fast shipping.Excellent
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/02/2023
Very serious, fast delivery and convenient
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/01/2023
The delivery was lightning fast, the contact with the seller absolutely exemplary and very courteous. Gladly again at any time!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 03/02/2023
Order went very smoothly, and delivery was also smooth.
I would say keep up the good work.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/02/2023
5 stars says it all
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/01/2023
High quality and speedy delivery :)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2023
Quality product and fast shipping
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/01/2023
Accurate in information, timing and delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2023
Package came really fast and was in excellent condition. Always got constant updates regarding my order. Will definitely reccomend
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/02/2023
Item arrived earlier than expected and in perfect condition in every way, very satisfied, I will place more orders soon 🤝
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/02/2023
All good
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 16/02/2023
Everything perfect thanks
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2023
Good box I recommend, lots of choice
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/01/2023
Fast and efficient delivery, very satisfactory
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/01/2023
the car has had a steering problem where the front tires never line up, even when you use the trim on the remote control
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2023
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2023
On-time delivery Beautiful 3D wooden puzzle
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2023
parcel received quickly, well packaged. Very good.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/02/2023
Very good.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/02/2023
Very well done, eskerrikasko
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 07/02/2023
The delivery time was quite long. But the goods are in perfect condition and therefore the waiting time is worth it. Great products! I will gladly order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2023
Nothing to complain about. The site is easy to access and orders easy to place. Very satisfied with the site as always.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/01/2023
Good, reliable company with with wide range of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2023
Not delivered on time...
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 11/02/2023
I expected the shipment in shorter time but apart from this small detail from order to delivery everything was perfect
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/12/2022
The product took a long time to arrive; I asked for another product which arrived well after Christmas.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
Always good. Thank you
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