Customer reviews of 1001hobbies

4,2 /5

Based on 40 312 published reviews

5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1 and 5 stars

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Comprador Verificado

Published on 22/02/2023 à 17h02 following a purchase from 10/02/2023

Good trade, fast shipping and everything perfect.

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Acheteur Vérifié

Published on 22/02/2023 à 16h59 following a purchase from 06/01/2023

I always find what I'm looking for, and have often recommended this quote

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Patricia D.

Published on 22/02/2023 à 13h55 following a purchase from 09/02/2023

Very satisfied with your products This is the 2nd time I've ordered your products!

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Acheteur Vérifié

Published on 22/02/2023 à 13h41 following a purchase from 24/01/2023

Nice model, but the construction is not for everyone and requires a lot of patience and know-how (i.e. experience).

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Geverifieerde Koper

Published on 22/02/2023 à 11h35 following a purchase from 17/01/2023

Everything delivered in great condition. Had to wait a while but they were clear about that on the site. Order is not shipped until everything is there. I had ordered over 20 items.

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Acheteur Vérifié

Published on 22/02/2023 à 11h00 following a purchase from 23/01/2023

Perfect

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Comprador Verificado

Published on 21/02/2023 à 23h33 following a purchase from 29/12/2022

I did not receive my order at Christmas and I am still fighting to get my money back. Customer service is ineffective, communication with them is lousy.

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Response from 1001hobbies Published on 02/03/2023

Hello, Thank you for your message. We are very sorry for this situation. At least I see that the refunds have already been made. Have a nice day.

Acheteur Vérifié

Published on 21/02/2023 à 20h43 following a purchase from 01/02/2023

excellent products. very professional

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Acheteur Vérifié

Published on 21/02/2023 à 19h57 following a purchase from 04/01/2023

Good order tracking

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Geverifieerde Koper

Published on 21/02/2023 à 17h17 following a purchase from 02/02/2023

Slow response

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Response from 1001hobbies Published on 22/02/2023

Hello, thank you for your important message to us. Do you have some additional information to help us understand the situation? I see that the February 02 order was indeed delivered on the 20th. Thanks in advance and have a nice day

Acheteur Vérifié

Published on 21/02/2023 à 17h07 following a purchase from 08/02/2023

It's the first time I ordered on your site, very well designed site, order tracking ok, and very fast to receive my order.

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Geverifieerde Koper

Published on 21/02/2023 à 16h34 following a purchase from 07/02/2023

Correct and prompt

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Comprador Verificado

Published on 21/02/2023 à 15h39 following a purchase from 08/02/2023

Good miniatures, good value for money

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Acheteur Vérifié

Published on 21/02/2023 à 14h27 following a purchase from 14/02/2023

hyper decu. cher pour du papier. frais de port exorbitant pour une enveloppe.c'est du vol.c'est du vol.

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Response from 1001hobbies Published on 21/02/2023

Dear Sir, Thank you for taking the time to contact us regarding shipping costs. Unfortunately, we can't ship for less, as these rates don't depend on weight but on the size of the envelope. Company rates are often higher than those for private customers. Thank you for your understanding, Laure

Acheteur Vérifié

Published on 21/02/2023 à 10h35 following a purchase from 30/01/2023

I appreciate the good communication of this site and am happy with my order.

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Verifizierter Käufer

Published on 20/02/2023 à 20h36 following a purchase from 07/01/2023

Glasses purchased and well packaged, arrived safely. The delivery was made on time and was announced.

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Acheteur Vérifié

Published on 20/02/2023 à 18h21 following a purchase from 16/02/2023

very fast shipping, order conforms, perfect!

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Acheteur Vérifié

Published on 20/02/2023 à 18h05 following a purchase from 11/02/2023

All OK

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Acheteur Vérifié

Published on 20/02/2023 à 17h16 following a purchase from 08/02/2023

Hello, I've placed several orders, and except for the last one (colissimo), the delivery was pitiful. I pay for a home delivery, the carrier drops everything at the relay point without warning 6 km from home. As for customer service, they're super attentive, find solutions for you and are super friendly. On the downside, the metal grey ordered doesn't match at all. Otherwise, thank you, I recommend

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Verifizierter Käufer

Published on 20/02/2023 à 14h41 following a purchase from 08/02/2023

Everything worked out wonderfully, thank you . Looks very good.

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Acquirente Verificato

Published on 20/02/2023 à 12h37 following a purchase from 19/01/2023

All perfect

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Verifizierter Käufer

Published on 20/02/2023 à 11h15 following a purchase from 11/02/2023

Fast delivery good quality

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Acheteur Vérifié

Published on 20/02/2023 à 08h56 following a purchase from 12/02/2023

Satisfied with my purchase. Correct delivery. Correct price.

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Acheteur Vérifié

Published on 19/02/2023 à 20h12 following a purchase from 07/02/2023

Top

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Acheteur Vérifié

Published on 19/02/2023 à 16h06 following a purchase from 11/01/2023

Website ok

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Acheteur Vérifié

Published on 19/02/2023 à 15h49 following a purchase from 14/02/2023

Package arrives quickly. A box would have been preferable, but no particular worries.

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Comprador Verificado

Published on 19/02/2023 à 15h44 following a purchase from 01/02/2023

Reference Web.

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Acheteur Vérifié

Published on 19/02/2023 à 14h47 following a purchase from 04/02/2023

Perfect control

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Acheteur Vérifié

Published on 19/02/2023 à 14h25 following a purchase from 13/02/2023

Very good, very fast delivery, very well packaged, I highly recommend this site, thank you.

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Verifizierter Käufer

Published on 19/02/2023 à 14h25 following a purchase from 12/02/2023

Fast delivery, good quality, great service, simply super.

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Comprador Verificado

Published on 19/02/2023 à 12h14 following a purchase from 14/02/2023

Everything perfect arrived earlier than expected

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Acheteur Vérifié

Published on 19/02/2023 à 11h05 following a purchase from 30/01/2023

very well

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Verifizierter Käufer

Published on 18/02/2023 à 20h16 following a purchase from 30/01/2023

Punctual delivery, item as described

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Acheteur Vérifié

Published on 18/02/2023 à 18h41 following a purchase from 02/02/2023

Products ordered duly delivered in accordance with agreed conditions

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Acheteur Vérifié

Published on 18/02/2023 à 18h22 following a purchase from 01/02/2023

Excellent site, orders honoured on time,

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Acquirente Verificato

Published on 18/02/2023 à 18h19 following a purchase from 04/02/2023

Everything was fine, the package arrived on time, and the item in perfect condition.

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Acheteur Vérifié

Published on 18/02/2023 à 18h06 following a purchase from 29/01/2023

Very customer-friendly site. Highly recommend.

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Geverifieerde Koper

Published on 18/02/2023 à 17h32 following a purchase from 11/01/2023

Website is a google-translate of the French website. Products may not be in Dutch, but that is not necessarily mentioned. Avoid webshop!

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Response from 1001hobbies Published on 22/02/2023

Hello, thank you for your important message to us. I am sorry for this disappointment. The site does indicate that the language of the game is in French, but I can understand that people may miss this information. We will try to find a solution to make it more visible. Have a nice day

Verifizierter Käufer

Published on 18/02/2023 à 17h18 following a purchase from 03/02/2023

The website is clearly laid out. The delivery was made within the specified time, even much earlier than indicated. The goods reached me undamaged and the quality is also good. Everything top, gladly again!!!

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Acheteur Vérifié

Published on 18/02/2023 à 17h11 following a purchase from 08/01/2023

Fast delivery, shipment as ordered.

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