Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/12/2022
They have very interesting items for GAMING collectors like me.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2023
Package arrived well packaged in good condition
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/01/2023
I had a problem with a previous order, they took immediate action to solve, 100% satisfied I will definitely place further orders from them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2023
Very good
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/12/2022
All Ok no problem, both in order handling and shipping , very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
very well
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 06/01/2023
Everything was great, thank you. Gladly again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2022
Photo that doesn't match what you're selling
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. Can you send us an e-mail with photos to tell us more? Whether it's a reference error or a shipping error, we need to contact the warehouse or the supplier. Thank you and have a nice day. 1001hobbies customer service
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 09/01/2023
Fast shipping, transparent information on the website.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/12/2022
All OK
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/01/2023
All in order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Super
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 28/12/2022
Very dissatisfied . My order was delivered completely broken . The miniature was damaged . Broken off from its brand platform and the mirror broken off . Also a piece was broken off the PVC display case where the model is placed and the display case was completely cracked . So this package has been seriously thrown or dropped .
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Response from 1001hobbies
Hello, thank you for your important message to us. We are very sorry what happened to your miniature car. We assure you that this is beyond our control and the package was mishandled by the delivery people. Please send us pictures of the condition of the model to [email protected]. We will find a solution. Thank you.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2023
Very good. Quick and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Fast delivery love the product will use again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
due to delivery problems, Hobbies assumes and assures. refund made.
Hoping that future orders will be delivered with more care.
thank you to the after-sales service for their understanding and efficiency.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
Fast shipping. 2nd time I've ordered from this site, and I'm completely satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2023
Nickel
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 30/12/2022
Good clear website with large assortment
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 04/01/2023
Delivery was ok and quick. Unfortunately, it was not clear in the description that the GAME IS IN FRENCH and so it was returned. I have already sent 3 emails to the addresses given as I have sent the game back and I would like a confirmation of the refund of my money. I also sent the successful DPD tracking delivery. No answer or the same within 10 working days !!!
Therefore, I would rather look for another provider where the customer service etc. works!
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Response from 1001hobbies
Hello, thank you for your message, which is very important to us. We are terribly sorry for this situation. Indeed, we have just seen that some games do not include information about the language. We will change this as soon as possible to prevent this from happening again. In the meantime, we would like to apologize to you again. Have a nice day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2023
Zeer correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Products always sent very quickly, parcels neat and secure.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 03/01/2023
good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/10/2022
From France. Order arrived complete. Am very pleased. Many thanks.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 11/12/2022
Not happy as emailed to cancel order 4 hours after ordering and was told it couldn’t be cancelled as it had been posted already.
Can’t send back as will cost to much.
Response from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We're terribly sorry to hear your customer experience was not satisfactory. Once the package is sent, we indeed cannot stop it and take it back :( Have a great day, https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2023
Site easily navigated, materials sought were available, shipping speed was very good, especially as material was being shipped across the Atlantic. Packing was good, materials arrived in great shape. Prices were reasonable, material descriptions were generally good, although sometimes a little vague on applications.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 05/12/2022
Ordered on 5/12, got it delivered after christmas
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident beyond our control and apologize to you. The package was sent right away, but the delivery took quite some time as the holidays were approaching. Have a great day, https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/12/2022
it arrived quickly, I found and bought in this model store the TT02 of Tamiya only for the beautiful body of the legendary subaru99 body to keep it only for display
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2023
Super fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Well-stocked site with plenty of choice at reasonable prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Professional, fast and friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2023
Very satisfied with my purchase! Thank you very much.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/01/2023
good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2023
Very prompt service with clear information throughout the delivery. You have made my grandson very happy, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
good value for money and impeccable service; I recommend it.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/01/2023
Everything perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/12/2022
Item of Liam funko pop was only available on this site. Was kept up to date on order right till delivery.
Nicely packaged. Happy with order.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/12/2022
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Everything is perfect, the choice, the prices and the after-sales service, bravo!
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