1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Order placed on November 11 and received on December 2. Only after order confirmation appears the actual stock of the purchased items, which justifies the long wait for receipt of goods. Upon opening the package , one item is missing, immediately reported as required by the site. The phone number marked as phone contact has perpetually an answering machine that does not even put you on hold " due to traffic I mean of the phone lines " and how do I communicate ? I still have an order placed on November 23, also delayed due to lack of items in stock reported after payment is order confirmation. I will never use this site again and do not recommend it because of the total lack of communication and transparency.
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Response from 1001hobbies
Hello, thank you for your message, your opinion is important to us. Delivery times are clearly stated in the product description, just below the price, and a summary is displayed just before payment. As for customer service, we are receiving a large number of calls, so please feel free to call back during business hours. In any case, please email us as many details as possible about your receipt, including photos if possible, to [email protected]. Our customer service team will be happy to resolve the issue. Have a great day
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 27/10/2022
Ordered items as gifts in October, now December not received the items and no contact from 1001 about any problem,
I contact them to be told I won’t be getting my order, no real explanation why,
Very disappointed as the items were gifts
Not happy
Response from 1001hobbies
Hello, thank you for your message. Your opinion is important to us. After checking, it is a low cost shipment, not tracked and not priority, which explains the delay of up to 4 weeks to arrive. I'm sorry about that. As of 17/12/22, we will be able to resend if the package has not arrived. You just have to write to us at 1001hobbies.com Keep us informed. Thank you!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/10/2022
Received regular updates on my order. Item arrived well packaged and was beautifully wrapped inside the delivery box.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
Perfect, fast shipping, just some difficulties to access my search.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/11/2022
Everything super
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/11/2022
Quick delivery and in accordance with the dcescription
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/11/2022
Good site, prompt delivery, good products
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/11/2022
Without question, excellent.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/11/2022
Fast shipping, great products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2022
ras popol
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2022
Perfect to recommend!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/11/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
excellent service, congratulations to the driver
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2022
No problem at all
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2022
Shipment in one week instead of 24h on the site brand in stock, difficult navigation and not clear so I took the artr instead of the rtr, price too high so with the addition of the radio I find myself at the normal price, (ordered during black friday sav indicates in stock around 8/12 and delivered 3/12, it was my first order, it will be the last.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] so that we can find a solution. Good day 1001hobbies customer service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/11/2022
Only here did I find the unique propeller I was looking for for my vintage biplane. And they delivered it quick.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2022
Excellent service, and very good communication about my order and delivery.
Although based in the U.K. i will use 1001 again.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2022
After I bought it, the price dropped by half, even though they were offering black Friday discounts.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We try to offer the best prices all year round, but don't hesitate to come and have a look regularly, as during sales and black friday, some items may indeed be subject to interesting discounts. We wish you an excellent day. 1001hobbies customer service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/11/2022
all ok and no problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2022
Perfect fast well packed, a happy player!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/11/2022
everything went perfectly, order placed and was in within 4 days, had further contact and that too was good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2022
SATISFESENT speed of delivery product in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
Fast delivery and very good packaging . impeccable
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/11/2022
The site is very easy to navigate, I soon found the product I was looking for, the order was just as comfortable and the delivery was very good, knowing at all times where and how the order was.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/11/2022
Super
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
Fast, careful delivery.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 25/11/2022
I have only received one section in the delivery of the order, and I am claiming the second one.
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Response from 1001hobbies
Hello, thank you for your important message to improve our customer services. Can you send an email with as many details and photos as possible to [email protected]? We will find a solution. Thank you very much, Customer Service
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/11/2022
Very nice figures and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
Super original advent calendar. Super fast shipping. Great
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/11/2022
Arrived ahead of schedule. Discreet packaging. One box was slightly crushed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2022
careful shipment, well protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2022
careful shipment and well-protected model.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2022
Fast and efficient. Compliant.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/11/2022
It’s a great store
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 25/11/2022
Neatly packed good delivery. Delivery time could be a little faster, but patience is a good thing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
No problem, fast delivery. Thank you
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/11/2022
Speedy delivery, product as advertized
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