Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that an error occurred in your order. At 1001hobbies, your satisfaction is our priority, and we are committed to resolving this issue quickly. Please do not hesitate to contact our customer service so that we can rectify this situation as soon as possible.
Best regards,
The 1001hobbies team
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Henk D.
Rating: 5 out of 5
following a purchase from 20/02/2026
Good and quickly delivered
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Roberto D.
Rating: 1 out of 5
following a purchase from 03/03/2026
Unfortunately, it was not the product they showed me in the photo.
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Response from 1001hobbies
Good morning Roberto,
Thank you for your feedback. We are sorry to hear that the product received did not meet your expectations. Your opinion is important to us and we will use it to improve. We remain available for any further clarification.
Best regards,
The 1001hobbies team
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Frans S.
Rating: 5 out of 5
following a purchase from 23/02/2026
It took a while before I received it, but exactly what I wanted neatly packaged.
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Jakub T.
Rating: 5 out of 5
following a purchase from 24/02/2026
Great seller.
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Vincent D.
Rating: 5 out of 5
following a purchase from 16/02/2026
I recommend
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maurizio T.
Rating: 5 out of 5
following a purchase from 03/03/2026
Top
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Dan H.
Rating: 5 out of 5
following a purchase from 02/03/2026
Model was very well priced for a rare item and arrived well packaged and in perfect shape. Three weeks to arrive but considering it's from France to Canada, that's fine. Better than many ebay deals I've done with them thurr Amurrcan vendors using ebay's ridiculous internationa shipping system.
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jose javier C.
Rating: 1 out of 5
following a purchase from 27/02/2026
I bought 7 products and they only sent me 6. They do not offer me a refund; they only give me the option to exchange it for another product, with me paying the shipping costs, or a voucher for a future purchase. To top it off, they didn't even inform me that they would send fewer products than I paid for. In summary, a total disappointment. This page seems completely unreliable to me.
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Response from 1001hobbies
Hello José Javier,
Thank you for sharing your experience with us. We sincerely regret that you did not receive your complete order and understand your frustration. Our goal is always to provide quality service and we will work to improve in this aspect. We would be happy to help you find the best possible solution.
Thank you for your understanding and we hope to serve you better in the future.
Sincerely,
The 1001hobbies team
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Robert G.
Rating: 5 out of 5
following a purchase from 03/03/2026
Ras
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mauro G.
Rating: 1 out of 5
following a purchase from 24/02/2026
Purchased an item that was supposed to be available in stock and shipped the same day. Since I did not see it arrive after a week, I contacted 1001 hobbies for information, never received a response, in my third email where I requested a refund and cancellation of the order, never a response, after 15 days they wrote to me saying that it was no longer possible to cancel the order. Terrible service.
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Response from 1001hobbies
Good morning Mauro,
Thank you for sharing your experience and we apologize for the inconveniences encountered. Our goal is to provide high-quality service and we sincerely apologize for the lack of communication. Your opinion is valuable and will help us improve. We invite you to contact us again to resolve the situation in the best way possible.
Best regards,
The 1001hobbies team
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Thomas F.
Rating: 5 out of 5
following a purchase from 01/03/2026
Item was as described, well packaged and shipped quickly. Great experience.
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Didier C.
Rating: 5 out of 5
following a purchase from 03/03/2026
After the order, the shipment was quick..
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Eric D.
Rating: 5 out of 5
following a purchase from 01/01/2026
Pre-order of a decal sheet, received as expected... I even forgot that I had ordered it... congratulations to the whole team... I highly recommend this address
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Nicolas K.
Rating: 1 out of 5
following a purchase from 25/01/2026
Order received more than a month after placing the order, despite a delay
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Response from 1001hobbies
Hello Nicolas,
Thank you for your feedback and we are truly sorry to hear that your order took longer than expected. Please know that we are doing everything we can to improve our service and meet our deadlines. Your satisfaction is our priority, and we invite you to contact us directly for any questions or concerns. Thank you for your understanding.
Best regards,
The 1001hobbies team
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Preston A.
Rating: 5 out of 5
following a purchase from 02/02/2026
Great customer service!
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agnes B.
Rating: 5 out of 5
following a purchase from 03/03/2026
Products corresponding to the order Good exchange
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Jean-Luc C.
Rating: 5 out of 5
following a purchase from 03/03/2026
Compliant and on time
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J K.
Rating: 1 out of 5
following a purchase from 01/03/2026
Ordered Rangers of Shadow deep, but the book is in French. Not mentioned on the website. Contacted but received no response. Never order here again.
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Response from 1001hobbies
Dear J.,
Thank you for your feedback. We are sorry to hear that you experienced a problem with your order. We will certainly take your comments about the language indication on our website into account. Please contact us again so we can assist you better.
Best regards,
The 1001hobbies team
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Thierry K.
Rating: 5 out of 5
following a purchase from 02/03/2026
Thank you.
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James D.
Rating: 1 out of 5
following a purchase from 27/02/2026
My order was placed on 2/27. I have not received the product after almost three weeks. I believe an explanation is necessary regarding the delay. Thank you for your attention to this matter.
Response from 1001hobbies
Hello James,
Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the delay in your order and understand your frustration. Please rest assured that we are actively looking into this issue to provide you with a prompt resolution. Your satisfaction is our priority, and we appreciate your patience as we work to improve our services.
Best regards,
The 1001hobbies Team
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Kai S.
Rating: 5 out of 5
following a purchase from 28/02/2026
Fast shipping, super packed
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Dieter S.
Rating: 1 out of 5
following a purchase from 22/02/2026
Delivery okay, item 747 gold pendant disappointing. Supposed to be 333 gold, after 7 days gold color off. Usable as a silver pendant. Can only advise against it. What a pity.
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Response from 1001hobbies
Hello Dieter,
thank you for taking the time to share your opinion. We are sorry to hear that you were not satisfied with the product. Your feedback is very important to us and helps us improve the quality of our items. Please do not hesitate to contact us directly so we can find a suitable solution for you.
Best regards,
the team at 1001hobbies
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Christian G.
Rating: 5 out of 5
following a purchase from 04/02/2026
Despite a bulky packaging, the box containing the ordered model was damaged with broken parts on the sprues. Was it an old box pulled from the back of the stock?
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Olivier V.
Rating: 5 out of 5
following a purchase from 02/03/2026
Announced deadline for shipping respected. Quality packaging. There's nothing left to enjoy!
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Roberto B.
Rating: 5 out of 5
following a purchase from 27/02/2026
All good, recommended
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Charles S.
Rating: 5 out of 5
following a purchase from 02/02/2026
Great service, great communication. Fast delivery.
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Martin B.
Rating: 5 out of 5
following a purchase from 01/03/2026
Great kit - really good turnaround of product also!
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André M.
Rating: 5 out of 5
following a purchase from 28/02/2026
Everything is perfect
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Nicola P.
Rating: 5 out of 5
following a purchase from 27/01/2026
Everything was perfect, the package was well packed and the item was in perfect condition and at a good price.
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sebastien R.
Rating: 5 out of 5
following a purchase from 02/03/2026
Delivery speed
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PIERRE-ANDRE B.
Rating: 5 out of 5
following a purchase from 01/03/2026
Order prepared, shipped and delivered in record time. Items received in perfect condition, nothing to report, impeccable!
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Dat N.
Rating: 1 out of 5
following a purchase from 27/01/2026
That was the worst shopping experience of my life! I ordered something for my nephew's birthday. The order was placed in June 2024, and what can I say? I only received the goods in March 2026. I had contacted them beforehand and requested a refund, but that was completely unsuccessful. They did not want to give me my money back, even though it was clearly their fault. They made their customers wait forever, even though the item was not available at all. In the end, I had to beg them to give me a gift voucher worth the purchase price, and I had to buy something else that I didn't even need. Terrible.
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Response from 1001hobbies
Hello Dat,
thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Your feedback is very important to us and will help us improve our service. Please do not hesitate to contact us directly to discuss your concerns.
Best regards,
the 1001hobbies team
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Georges C.
Rating: 5 out of 5
following a purchase from 01/03/2026
Super fast delivery!!!
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Alain M.
Rating: 5 out of 5
following a purchase from 02/02/2026
10
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Davide B.
Rating: 5 out of 5
following a purchase from 27/02/2026
Great
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armand M.
Rating: 1 out of 5
following a purchase from 15/05/2025
Months to receive an order scheduled for 15/05/2025, arrived in March 2026 (8 months) and no excuse, not even an email. I do not recommend this company at all that takes customers for pigeons.
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Response from 1001hobbies
Hello Armand,
Thank you for your feedback and we understand your frustration regarding the delay of your order. We strive to provide the best possible service and are sorry that this experience did not meet your expectations. We take your comment very seriously and will review it to improve our communication.
Best regards,
The 1001hobbies team
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Jean francois B.
Rating: 5 out of 5
following a purchase from 24/02/2026
Very good products
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Juanma P.
Rating: 1 out of 5
following a purchase from 01/12/2025
I was missing the complete product, I had to chase them, they didn't respond, poor customer service, chasing the refund, in short, that's my experience.
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Response from 1001hobbies
Hello Juanma,
We sincerely regret that your experience did not meet your expectations. We appreciate your feedback and will take your comments into account to improve our service. If you still need assistance, please do not hesitate to contact us. We are here to help you.
Sincerely,
The 1001hobbies team.
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Raoul B.
Rating: 5 out of 5
following a purchase from 17/02/2026
Ras
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