Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 313 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1 and 5 stars

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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 02/10/2022
Everything perfect. Super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2022
Nothing wrong with my order!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/10/2022
Very affable
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/09/2022
Clear website with a wide assortment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
Very good follow-up relationship :)
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 28/08/2022
Bad service, 2 out of 3 orders I have not received despite several reminders!!!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you. Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2022
impeccable
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 29/09/2022
Fast delivery and good price
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/09/2022
Precise and very fast delivery.Product as advertised. Impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2022
excellent site navigation and delivery
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/08/2022
Top product
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/09/2022
fully satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/09/2022
Already previously order received late and a missing paint, I said nothing .... Order decals at 25 € and more they are not compliant, received almost crumpled so impossible to apply, instead of going through other dealer you'd better sell yourself your goods. I'll never order from your site again, only problems with you. Never see me again
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience. Please understand that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] to explain your situation. There is no reason for missing paint and crumpled decals. Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
I don't know if the problem is with the post office or with your company, but the insert in the packaging is warped. I haven't taken the pieces apart yet, so I hope I won't have any surprises.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/09/2022
Model was good it had 1 odd engine would have preferred RAF decals forservice was good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2022
All is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
Large selection Fast shipping Communication Delivery tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
rich catalogue, fast delivery
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/09/2022
First order with 1001hobbies site, and everything went very well. Impeccable reporting of order receipt, package sending and arrival of the package earlier than expected. I will definitely rely on you guys again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/09/2022
Clusters found without packaging when the box was opened (?) and much more serious: one of the clusters corresponds to the canadair CL 215 while the others conform to the box i.e.=canadair CL415...the result is a kit that can't be assembled - the propellers don't match and the upper and lower wing halves don't fit together (one is designed for a turboprop and the other for a star engine...) - the kit is ready for the garbage can - I can't say where the fault lies? with Heller or 1001 hobbies, but the boxes were mixed up.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience. Please understand that this type of incident is not representative of the quality of service we offer. We invite you to send us an e-mail to [email protected] so that we can find a solution. Thank you very much! Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2022
Quick receipt of these two models, well packaged, no problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2022
I've never seen such a well-made package! The beautiful wooden Concorde was in no danger of being damaged! A week's delay in delivery for 9.90 euros of Colissimo "in two working days"... not the fault of 1001 Hobbies, but of the supplier who had to correct a defect in the model in the workshop.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2022
Just as I expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
everything went well
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/08/2022
Its a very helpful site for the transfers i needed for a model aircraft iwas building aþ the time which had the transfers missing at the time .
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/09/2022
Formality in delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2022
Very functional site with filters Great on computer, a little less so on mobile.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
Perfect! :D
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
Nothing to say fast order I recommend 200% next order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
Complete order (as usual), fast shipping. nothing to complain about. Serious business
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2022
compliant product and fast delivery; perfect transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2022
I'm delighted with the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
Product not yet printed but seems satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
Clear website. Easy to order. Easy shipment tracking. Fast delivery of ordered products. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
Fast, on time, well packaged on receipt.
What can I say, except that it deserves a really good rating.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/09/2022
Easy to use website competitive prices and fast delivery.Will definitely use 1001 again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
1st order on this site and nothing to complain about. Well-prepared parcel and good interior protection, so I recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
Package well packed, delivered on time.
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