Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I only received the refund I requested within 24 hours of my order
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Response from 1001hobbies
Hello Eléonore,
Thank you for taking the time to share your experience. We understand your frustration regarding the refund and we want to reassure you: our team is doing its best to process all requests quickly. Please know that your satisfaction is our top priority. Do not hesitate to contact us directly so that we can resolve this issue as soon as possible.
Best regards,
The 1001hobbies team
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Marcel F.
Rating: 5 out of 5
following a purchase from 16/02/2026
Good delivery and product as described
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MIGUEL ANGEL A.
Rating: 1 out of 5
following a purchase from 15/02/2026
I ordered 4 vinyl records and only received one. I wrote to all the emails they have and after 10 days I haven't received a response from any. A disaster. I do not recommend it at all
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Response from 1001hobbies
Hello, Miguel Ángel:
Thank you for taking the time to leave a review. We are sorry to hear that you have not yet received your order. We encourage you to contact our customer service to resolve this situation as soon as possible. Your satisfaction is our priority.
Sincerely,
The 1001hobbies team
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Tereza D.
Rating: 5 out of 5
following a purchase from 16/02/2026
Fast and really professional!
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Philippe M.
Rating: 5 out of 5
following a purchase from 16/02/2026
Speed and efficiency. Keep it up.
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Willem P.
Rating: 5 out of 5
following a purchase from 16/02/2026
1001 hobby's has a large assortment for model builders and delivers quickly at a good price!
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Eric S.
Rating: 5 out of 5
following a purchase from 31/01/2026
hello all perfect
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Viviane P.
Rating: 5 out of 5
following a purchase from 16/02/2026
Very good. Order received quickly and in good condition. Very happy
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Federico G.
Rating: 5 out of 5
following a purchase from 16/02/2026
Fast shipping and well-packaged parcel.
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Lies M.
Rating: 1 out of 5
following a purchase from 20/12/2025
You need to be patient when ordering here. Exactly 2 months waiting for a game and in the meantime little or no meaningful communication. Not for me anymore.
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Response from 1001hobbies
Hello Lies,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to improve our communication and provide faster delivery. We hope to serve you better in the future.
Best regards,
The 1001hobbies Team
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Philippe C.
Rating: 5 out of 5
following a purchase from 13/02/2026
Very good
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Sébastien C.
Rating: 5 out of 5
following a purchase from 13/02/2026
-
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Karl-Heinz K.
Rating: 5 out of 5
following a purchase from 24/01/2026
A part is defective, but great customer service so far.
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Bruno M.
Rating: 5 out of 5
following a purchase from 14/02/2026
Prices are sometimes slightly higher than other sites, but this is largely compensated by a choice and availability far superior to the competition. For online services and advice, nothing to say, it runs well, delivery times are correct with solid and careful packages.
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ANDREA L.
Rating: 5 out of 5
following a purchase from 05/11/2025
EXCELLENT, EVERYTHING PERFECT
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christian S.
Rating: 1 out of 5
following a purchase from 15/02/2026
PAYING A LOT FOR A GADGET THAT IS ONLY WORTH 5 € ON TEMU WITH FREE SHIPPING
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Response from 1001hobbies
Hello Christian,
Thank you for taking the time to share your opinion. At 1001hobbies, we strive to select quality products and ensure impeccable customer service. We understand your concerns regarding the price and we are committed to offering you unique and reliable items. Please do not hesitate to contact us if you have any questions or suggestions.
Best regards,
The 1001hobbies team.
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Alexandra B.
Rating: 1 out of 5
following a purchase from 14/02/2026
I am still waiting for a response regarding my email about the return of my order.
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Response from 1001hobbies
Hello Alexandra,
Thank you for your message and we apologize for this delay in response. Your satisfaction is our priority and we will look into your request immediately. Please do not hesitate to contact us again if needed.
Best regards,
The 1001hobbies team.
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Dominique H.
Rating: 5 out of 5
following a purchase from 29/01/2026
Nice team, well delivered but not reliable at all regarding the information on the site: The items are marked "In stock" and "Shipped within the day" --> Result Waiting for several weeks, but apart from that, it's ok
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Roberto B.
Rating: 1 out of 5
following a purchase from 05/01/2026
Order arrived late and incomplete, for the missing part I had to wait further delay and in the end the courier instead of delivering it to my home made me go pick it up at their place, making me lose more time. To be avoided, I will never buy from this site again.
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Response from 1001hobbies
Good morning Roberto,
Thank you for sharing your experience. We are sorry to hear that the order did not arrive as expected and that you encountered difficulties with the delivery. Customer satisfaction is a priority for us and we take every feedback seriously to improve our services. We hope to have the opportunity to serve you better in the future.
Best regards,
The 1001hobbies team
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Marcus Z.
Rating: 1 out of 5
following a purchase from 23/01/2026
Received my order, all glass containers and none of them were wrapped in any sort of protective wrap. One bottle was received broken with the contents all over the inside of the package. I have written many emails trying to get in touch with someone to correct the problem. Only one correspondence and problem still not solved. Waiting to here back, it’s been a couple of weeks already
Response from 1001hobbies
Hello Marcus,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the packaging of your order. Your experience is important to us, and we are committed to resolving this issue promptly. Please provide your order details via direct message, and we will ensure that you receive the assistance you need.
Best regards,
The 1001hobbies Team
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Dieter C.
Rating: 5 out of 5
following a purchase from 28/01/2026
Large selection, affordable prices, decent companies. Good information, smooth delivery, payment on invoice!
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Tanguy T.
Rating: 5 out of 5
following a purchase from 12/02/2026
Easy to order and received quickly
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noel P.
Rating: 5 out of 5
following a purchase from 12/02/2026
On top
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Roland P.
Rating: 5 out of 5
following a purchase from 12/02/2026
Reliable company. Followed by email. I recommend!
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stephane W.
Rating: 1 out of 5
following a purchase from 12/02/2026
ERROR IN THE ORDER
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Response from 1001hobbies
Hello Stéphane,
Thank you for your feedback. We are sorry to hear that there was an error with your order. We invite you to contact us directly so that we can resolve this issue quickly. Your satisfaction is our priority.
Best regards,
The 1001hobbies team
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Jane R.
Rating: 1 out of 5
following a purchase from 27/02/2025
Placed the order in Feb 2025. Requested a refund several week's later - no response! Order arrived FEB 2026. Ridiculous!
Response from 1001hobbies
Hello Jane,
Thank you for your feedback. We sincerely apologize for the delays you've experienced with your order and the lack of communication regarding your refund request. Please reach out to our customer service team at [email protected], and we will prioritize your concerns to ensure a resolution. Your satisfaction is important to us.
Best regards,
The 1001hobbies Team
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David W.
Rating: 5 out of 5
following a purchase from 13/02/2026
The support is very patient. The goods are great!
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STEFANIA I.
Rating: 5 out of 5
following a purchase from 22/12/2025
Great. I will buy again from 1001hobbies.
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Bruno A.
Rating: 5 out of 5
following a purchase from 12/02/2026
Very good. Fast shipping
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Jordi L.
Rating: 1 out of 5
following a purchase from 09/01/2026
Absolutely disastrous...
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Response from 1001hobbies
Hello Jordi,
Thank you for sharing your opinion. We regret that your experience was not satisfactory. We strive to provide the best possible service and value your feedback. If you would like to discuss your situation further, please do not hesitate to contact our customer service team.
Sincerely,
The 1001hobbies team
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Pascal L.
Rating: 5 out of 5
following a purchase from 12/02/2026
I am completely satisfied with my purchase from you with fast delivery, and with very careful packaging. Thank you. Best regards, Pascal
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TRISTAN S.
Rating: 1 out of 5
following a purchase from 08/01/2026
1 month to receive the order, without being kept informed despite requests by email. And impossible to reach the site by phone. I will not order from you again.
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Response from 1001hobbies
Hello Tristan,
Thank you for taking the time to share your opinion. We are sorry to learn that your experience did not meet your expectations. Please feel free to contact us directly so that we can better understand your situation and provide you with a solution. We appreciate your feedback and wish to improve your experience on 1001hobbies.
Best regards,
The 1001hobbies team.
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Didier D.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very good
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Alex V.
Rating: 5 out of 5
following a purchase from 01/02/2026
Very good
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Michel R.
Rating: 5 out of 5
following a purchase from 11/02/2026
Ras
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AlexG A.
Rating: 1 out of 5
following a purchase from 22/10/2025
They say they delivered the package to me but I haven't received anything, and on top of that I can't contact the company to claim it
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Response from 1001hobbies
Hello AlexG,
We are very sorry about the situation and understand your concern. We invite you to contact us directly through our email or social media so we can help you resolve this issue as soon as possible. We appreciate your patience and understanding.
Sincerely,
The team
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paul B.
Rating: 5 out of 5
following a purchase from 11/02/2026
Hello, I have received my order well, and I thank you for it. I am very satisfied. See you soon.
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TANGUY C.
Rating: 1 out of 5
following a purchase from 11/02/2026
Received wrong reference, I am waiting for the resolution of the problem.
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Response from 1001hobbies
Hello Tristan,
Thank you for taking the time to share your opinion. We are sorry to learn that your experience did not meet your expectations. Please feel free to contact us directly so that we can better understand your situation and provide you with a solution. We appreciate your feedback and wish to improve your experience on 1001hobbies.
Best regards,
The 1001hobbies team.
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Clinton W.
Rating: 5 out of 5
following a purchase from 07/02/2026
Great experience so far. Thanks!
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Simone P.
Rating: 5 out of 5
following a purchase from 06/02/2026
The product purchased met expectations. The delivery did not satisfy me.
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