English 
V
Rating: 5 out of 5
Excellent
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 317 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1 and 5 stars
Reset filtersV
Rating: 5 out of 5
Very good experience with a shipment coming from Paris to British Columbia, Canada.
G
Rating: 1 out of 5
I am still waiting for my stuff after 3 weeks. They barely respond to inquiries. Delivery time was 3-5 working days. Now the order has disappeared and they blame PostNL. They will call back today. I am curious. But this is not progressing.
Translated reviews
V
Rating: 5 out of 5
The kits and paints at 1001 Hobbies are rare finds; hard to get anywhere else. Through them, I have access to challenging, super-detailed model kits. I love this place!
V
Rating: 5 out of 5
Easy to navigate website. Fast delivery. Happy with purchase. Recommended seller.
C
Rating: 1 out of 5
I made a purchase in November. After 15 days I didn't know anything about it, so I looked at Correos. The package had not been sent, although they told me it had. They are liars and scammers. After commenting on social networks, some people contacted me to file a group complaint, they all got scammed. Do not buy here, or you will regret it....
Translated reviews
G
Rating: 5 out of 5
Excellent!!!
Translated reviews
A
Rating: 1 out of 5
I still haven't received anything or even a notice
Translated reviews
V
Rating: 1 out of 5
Pieces not included
V
Rating: 1 out of 5
THE PARCEL HAS STILL NOT BEEN DELIVERED!!!! I HAVE BEEN WAITING FOR OVER A MONTH!!! I CAN'T TRACK THE SHIPMENT EITHER BECAUSE IT WRONGLY SAYS THAT IT HAS ALREADY BEEN DELIVERED!!! I'LL BE IN TOUCH SOON AND EITHER WANT MY DELIVERY AT LAST OR MY MONEY BACK!!!
Translated reviews
V
Rating: 1 out of 5
I'm only giving this rating because you asked me to by email. I honestly can't understand why, you should rethink your automated processes. I find your methods questionable. You can only order things if you become a member. You list items as in stock that you don't have and only offer a voucher as a replacement. I insisted on a full refund by email and of course I got it because I have every right to get my money back and you know that. Unfortunately, I failed to officially cancel my membership. You are free to officially remove me from your mailing list, you have my permission.
Translated reviews
G
Rating: 1 out of 5
Delivery took way too long.
Translated reviews
V
Rating: 5 out of 5
Good service, will definitely use again.
V
Rating: 5 out of 5
Excellent quality. quickly delivered! Thanks so much.
A
Rating: 5 out of 5
A little cumbersome payment, but fast enough delivery. good price
Translated reviews
V
Rating: 5 out of 5
Great service
V
Rating: 5 out of 5
Excellent service, really pleased with my order.
C
Rating: 5 out of 5
Very good.
Translated reviews
V
Rating: 1 out of 5
Ordered x2 Graf Zeppelin and X5 Kilo models, received a box with a dispatch note saying all above enclosed, but actually only x1 Graf Zeppelin and x3 Kilo enclosed. Repeatedly contacted and made this known to 1001hobbies, but days later and still no answer from them to acknowledge let alone deal with problem.
V
Rating: 1 out of 5
I placed an order you took my money then told me the the product was not available and had no refun I feel that I have been cheated and I will never buy from you or recommend you to anyone and I will make my fellings know on social media. What a bad company
G
Rating: 5 out of 5
Very good delivery perfect .nothing to complain about
Translated reviews
V
Rating: 5 out of 5
Amazing range of models to choose from. Good prices and fast service.
C
Rating: 5 out of 5
Everything arrived in perfect condition and very fast !!!!
Translated reviews
G
Rating: 5 out of 5
Clear uncluttered web side
Translated reviews
G
Rating: 5 out of 5
Very satisfied with all aspects.
Translated reviews
C
Rating: 5 out of 5
Very good *****
Translated reviews
V
Rating: 5 out of 5
Sent my order quick! Kept me updated on the shipping status too.
V
Rating: 5 out of 5
came in time at first was a bit wary as it was shipped from europe and thought it might get delayed but pleasantly happy that it came on the day stated on delivery thank you very much
V
Rating: 5 out of 5
Service is escellent from start o finis!
C
Rating: 1 out of 5
I am not going to give them any star for the bad management since November 27 I am waiting for my order and nothing, now let's wait how long it takes to return the money, the truth is a shame because we had planned to order several times this year.
Translated reviews
C
Rating: 1 out of 5
The order did not arrive. They wouldn't pick up the phone. I managed to get in touch and cancel the order. I am still waiting for the money back and the deadline has passed.
Translated reviews
V
Rating: 5 out of 5
I had no problem, Customer ⁹service was great delivery was fantastic
V
Rating: 5 out of 5
I purchased a tamiya carbon fibre chassis upgrade kit from 1001 hobbies. This excellent item arrived safely and well packaged, in perfect condition. The price was very good. I'm very exited to build this into my touring car. The delivery was a little bit slow (2 weeks) but I suspect this is due to brexit. Overall, very happy with service, and would recommend 1001 hobbies. Will use again.
A
Rating: 5 out of 5
Fast, good price and great selection
Translated reviews
C
Rating: 5 out of 5
Fast delivery and in perfect condition.
Translated reviews
A
Rating: 5 out of 5
The products are well packaged and always arrive on time.
Translated reviews
A
Rating: 5 out of 5
Everything went smoothly and smoothly. Thank you very much.
Translated reviews
A
Rating: 1 out of 5
Delivery too late because after the holidays, contrary to the initial indications on the site. Once delivered, incorrect barcode, so impossible for the shopkeeper to find the parcel. He had to check his stock parcel by parcel, an unimaginable waiting time for me and a major inconvenience for the shopkeeper. Very disappointed with this delivery and therefore with your site. I will no longer recommend it.
Translated reviews
A
Rating: 5 out of 5
Hyper-fast
Translated reviews
G
Rating: 5 out of 5
Prompt delivery of a Swordfish MkII from Tamiya, almost nowhere to buy anymore so double ok.
Translated reviews