Customer reviews of 1001hobbies

Very good

I never recieved my order

Fast delivery and well packaged.

very satisfied. fast

My parcel was mistakenly delivered to a relay point, but the 1001 correspondent made up for it. Bravo and thank you to her and her team.

Following an order placed on 28/12/2021, the package was delivered without the model. I sent several messages to inform them of the problem, which remains unanswered to this day. In addition, it is impossible to contact them by telephone, as the line is always busy.

Everything went quickly, despite Corona and shortly before Christmas. Nothing to complain about.

Obviously the right hand doesn't know what the left hand is doing. ordered and paid for goods, weeks later a request for payment. I would have spoken to the store personally if the telephone numbers had been the right ones. I paid everything with PayPal...lucky me, never again!!!

Great picking and excellent communication. Thanks from a happy customer

My nephew only wants COBI but from WWII. I am not an expert in tanks, planes etc...and I went crazy. The hardest part was finding the product. It had to be entered in the home tab. It would be convenient more tags to facilitate the search. Otherwise everything was perfect and the kid was delighted.

Received in perfect condition and in a timely manner.

I've been waiting for over a month. Non-existent customer service: no response to my reminders. No information. Nothing received. However, I was debited the day I placed my order...

I have nothing but grievances against 1001 hobbies. From the start, they've taken me for a ride on my order. .site o

Everything TOP fast delivery, great price, I will gladly buy again!

I placed the order a month and a half ago and still have not received it.

Quality and delivery fast and good, gladly again

The product arrived was not what I ordered,among other things it was damaged I will do negative publicity.

excellent

Website was easy and it gave immediate receipt, shipping was longer than expected but it arrived in perfect condition and gave shipping updates along the way. Highly recommend 1001 hobbies for hard to find items !

Good delivery service in 2 days they sent it and in 5 days at home The model and the paints arrived in good condition everything perfect I will buy again in this store

I ordered a Boeing 747 kit on 23rd November 2021. Approaching the delivery date I looked at the Tracking record and found that it had not been sent although I had received an email from them saying it had been dispatched. They had also taken payment.
I rang them and they said there had been an error and it had not been dispatched but would create a new order. this they did but the delivery date was too close to Christmas so I cancelled the order before they had a chance it dispatch it. I am still waiting for my refund. I have phoned them several times and they say they will deal with it but nothing happens. Now I try to ring them and there is a message saying they have too many calls and cut me off.
This is quite the worst experience I have had dealing with a company on the internet. In my experince I find them totally incompetent and would not ever deal with them again once I get my money back.

the deadline is respected this order follows an availability alert "product" of more than 18 months.
conclusion: great satisfaction

Perfect

I ordered something 04.12.2021 Today is 16 .01.2022 . I still don't have my order .

Order placed on December 7, guaranteed delivery before Christmas. No information on order tracking, I've only just received a refund (January 16) with no news beforehand. Avoid.

Processing took almost two months and only took place after Paypal was activated.

Perfect, nothing to complain about

Very good fast shipping , I recommend

Very good, impeccable service, caring and attentive.

Extremely fast delivery to the USA. Great prices compared to US companies, too.

speedy delivery, well-packed, reasonably priced.

Ease of ordering and site ergonomics

No organization! 2 items bought supposed to be in stock but 1 of the 2 was not in stock and sent later (and therefore after Christmas, great ...) And the 1st was supposed to arrive in relay parcel, but the center of the post calls December 24 to tell me that it is not eligible for delivery in relay parcel ... I had to free time on my work time to pick up my package at the sorting center post! Neither done nor to do ...

Clear and informative

all orders are dispatched promptly and with care. no problems encountered.

Recommended site for seriousness and d efficiency. The package is well made and protect the product.

Not detailed that set comes with EU plug. When raised with support was basically told if you don't like it, return it.

Enjoy the reception!

1 star is too many. Goods were in stock and I ordered. After some waiting time where my order remains, I realized that a model from Japan is backordered. I need the color I had ordered. No information about the remaining of my order. No answer to my first inquiry about my order. Second inquiry was answered with a standard text. Probably didn't even read my request. Third request for partial delivery is out. First time ordering there, that's no way to make satisfied customers. No wonder they advertise money back so much! This is the first and last order I placed with 1001hobbies. Never again!

no worries, everything went smoothly