English 
R
Rating: 1 out of 5
Do not order from this site, customer service non-existent, I have been waiting for almost a year for orders that were available at the time of the order.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 5 stars
Reset filtersE
Rating: 1 out of 5
zero communication !! I received my package with the wrong parts and after several attempts to claim, no response, it seems there is no one !!
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E
Rating: 5 out of 5
Everything is very good and on time.
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M
Rating: 5 out of 5
Perfect!
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N
Rating: 1 out of 5
it couldn't have been a bigger disaster! on december the 5th i ordered two toys for christmas. after i got the information that currently they were not available, i canceled the order on december 15th, asking for my money back. i wrote several e-mails over the following weeks, all of them were completely ignored. the credit card company managed to get my money back. and suddenly in february, 1001 hobbies sent me the toys, as if nothing had happened. i didn't accept the package. it is on its way back now. so customer service at 1001 hobbies isn't just bad, it simply does not exist. i highly recommend not buying from them.
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E
Rating: 5 out of 5
Article in accordance with my order, the management and tracking by 1001hobbies is perfect, thank you!
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D
Rating: 5 out of 5
Seri
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A
Rating: 1 out of 5
This companies customer service is an absolute joke. They couldn't accurately track the packed and took forever for the package to arrive. Stay away from them.
P
Rating: 5 out of 5
Perfect fast shipping
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J
Rating: 5 out of 5
Serious follow-up
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C
Rating: 5 out of 5
I am satisfied with my purchase. Product in line with the requested price
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J
Rating: 5 out of 5
Satisfied, excellent good product.
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F
Rating: 5 out of 5
Very good site.....
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S
Rating: 5 out of 5
perfect packaging..and fast shipping
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F
Rating: 5 out of 5
Perfect product as expected.
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J
Rating: 5 out of 5
excellent
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V
Rating: 5 out of 5
Package well received and impeccable tracking.
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G
Rating: 5 out of 5
great for speed and delivery
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S
Rating: 5 out of 5
Well received, in accordance with the order.
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J
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
+
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G
Rating: 1 out of 5
I only received part of the order, but the order appears to be fully fulfilled. I have repeatedly tried to contact customer service but after 15 days I still have not received any feedback. Terrible experience.
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A
Rating: 1 out of 5
Incomplete order arrived very late despite the indication of products in stock. One of the Raphael brushes was replaced by a cheap version... I will not return to this.
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G
Rating: 5 out of 5
really perfect, I recommend your store.
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A
Rating: 5 out of 5
Great service
J
Rating: 5 out of 5
Nothing
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J
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Excellent shipping
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C
Rating: 5 out of 5
Top
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D
Rating: 5 out of 5
Great, order arrived quickly and products are great.
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M
Rating: 5 out of 5
Arrived earlier than expected. Packaged nice and safe. Excellent service.
A
Rating: 1 out of 5
Really not professional. Very bad experience, in short, I do not recommend.
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P
Rating: 5 out of 5
Good responsiveness in delivery times. Good advice
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S
Rating: 1 out of 5
No, I had to wait longer than planned, and on top of that, the processing of my product was not good.
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M
Rating: 1 out of 5
Worst experience of my life! Many emails sent cancelling order no response for weeks. Ignoring my request to cancel and sending out anyway! I refused delivery.....no refund as yet....and expect I won't get one!
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E
Rating: 5 out of 5
1001hobbies perfect and good price! The transport is very, very bad, impossible. Too many complaints about transport and it takes too long, does not meet customer expectations !! Very bad!!
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D
Rating: 5 out of 5
Very satisfied with the models and accessories I would make a complaint about the delivery time. I had to be very patient (between the day of payment for the order and the delivery a month has passed).
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P
Rating: 5 out of 5
Totally satisfied!!! Goods as described, fast shipping. Would gladly do it again!
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F
Rating: 1 out of 5
I had problems with the shipping, some products did not arrive. I wrote to customer service but never received a response. Terrible experience, I will never buy from them again!
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A
Rating: 5 out of 5
Although not all items are in stock and the information about delivery dates was not precise. I always received a clear answer to my questions on this subject. I recommend this site with my eyes closed.
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