English 
V
Rating: 1 out of 5
Very poor quality compared with goods provided by other sites.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 318 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
VERY GOOD
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C
Rating: 5 out of 5
Any purchase is always satisfactory
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V
Rating: 5 out of 5
Everything in order, gladly again
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A
Rating: 5 out of 5
Very satisfied
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V
Rating: 1 out of 5
I have still not received the delivery and have not received any information about the delivery.
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V
Rating: 1 out of 5
poor
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
V
Rating: 1 out of 5
I have been waiting for my order for over a Monday and have not yet received any feedback
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V
Rating: 1 out of 5
Pure chaos, zero customer service
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G
Rating: 1 out of 5
Order NOT yet received !!!
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G
Rating: 1 out of 5
I didn't get anything in
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V
Rating: 1 out of 5
Wasn't informed from the start about import fees and still being charged VAT also so that was a downer. But the refund process was quick and the one and only time I had to speak to the team it was dealt with quickly professionally and the lady was lovely. Just the whole journey as a whole was disappointing
V
Rating: 1 out of 5
Still not received my order valued over £160 since last July 2021 and had no info
V
Rating: 1 out of 5
I made 2 separate orders, the first turned up. In my account it says the second order was added to the first, but I haven't received it and they have still charged me a large postage cost for each very small item. I have emailed them and had no response.
V
Rating: 5 out of 5
Huge choice of excellent products. Competitive prices and good service.
V
Rating: 1 out of 5
Been waiting for a refund for nearly 3 weeks and still no sign
Response from 1001hobbies
Hello , The refund was made on the 16/01/2022 Depending on the bank this could take several days We thank you for your patience and comprehension Best regards Zineb
A
Rating: 5 out of 5
Excellent
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A
Rating: 1 out of 5
The model car was different from what was ordered ,plus the wheels were broken
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A
Rating: 5 out of 5
Clear site, very pleasant to consult, all the information well arranged to place the order easily, very clear flow of information, deadlines respected including by the carrier (logistics independent of the merchant so risk of breaking the chain) note 5/5. Thank you very much!
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V
Rating: 5 out of 5
great navigation great service and fast delivery
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A
Rating: 5 out of 5
Very good! Thank you very much!
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A
Rating: 5 out of 5
nothing to say
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V
Rating: 5 out of 5
The products are outstanding and hard to find elsewhere. I like the challenge of the detailed models. Ordering was easy and delivery was prompt.
A
Rating: 5 out of 5
The equipment ordered arrived correctly during this festive period, enhanced by the pandemic...;-) The only downside is the product listing on the site, which sometimes makes it difficult to find the product you're looking for. And the response to a request for information doesn't always arrive (unless I'm mistaken).
But given the range of products on offer, nobody's perfect. I am therefore satisfied. Sincerely
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But given the range of products on offer, nobody's perfect. I am therefore satisfied. Sincerely
A
Rating: 5 out of 5
I RECOMMEND
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A
Rating: 5 out of 5
Exactly the product I was looking for, fast and careful delivery.
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A
Rating: 5 out of 5
good and fast
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A
Rating: 5 out of 5
Found the model I was interested in, ordered it, and in four days received it--great experience
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fast and efficient delivery, products correspond to the order, it's very good.
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G
Rating: 5 out of 5
Wide selection Good search capability
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V
Rating: 5 out of 5
Good value, quick post
V
Rating: 5 out of 5
Easy to use web site goods well packed and speedy despatch I experienced a problem with an order this was speedily rectified even though it was the Christmas holidays I would recommend this supplier to anyone and I will be purchasing from them again
A
Rating: 5 out of 5
Simple and efficient, find what you're looking for fast
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C
Rating: 1 out of 5
Bad experience with this company and customer service.
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A
Rating: 5 out of 5
Attractive price. Fast delivery. Thank you
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V
Rating: 5 out of 5
Arrived very quickly, good communication from seller.
V
Rating: 5 out of 5
Excellent selection, simple order process, quick delivery.
V
Rating: 5 out of 5
Great site
V
Rating: 5 out of 5
Great service with superfast shipping and excellent tracking. 1st Class.