English 
V
Rating: 5 out of 5
Good buy
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 319 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1 and 5 stars
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Rating: 1 out of 5
I had to cancel the order for 2 models and I still haven't been reimbursed!
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A
Rating: 5 out of 5
very good site, easy to order and fast delivery.
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V
Rating: 5 out of 5
Perfect, nice customer service, highly recommended, gladly again.
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A
Rating: 5 out of 5
Order received very quickly. Very good sales service on a defective part. I recommend 1001hobies
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A
Rating: 5 out of 5
Easy ordering and fast, perfect delivery
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A
Rating: 5 out of 5
Fast, accurate delivery.
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A
Rating: 5 out of 5
Order received quickly, well packaged, very good service. I recommend!!!
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A
Rating: 5 out of 5
Very good service, nothing to say except congratulations to the team.
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G
Rating: 1 out of 5
My order was damaged
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G
Rating: 5 out of 5
User-friendly website
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V
Rating: 1 out of 5
I wrote back to ask about the problems I had to no avail. 1 part was the wrong part number (worthless) 1 part (universal model stands) broke as soon as I inserted the upright (worthless) the 3 model was as advertised. Is bad enough the product is wrong or instantly defective, but no reply to the issues?
V
Rating: 5 out of 5
Fast service.Found what I was looking for.
A
Rating: 5 out of 5
Very usable and user-friendly site. Fast payment and delivery
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A
Rating: 1 out of 5
sorry, but absolutely useless!
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V
Rating: 1 out of 5
I had ordered something for my son for Christmas. Unfortunately, what I ordered (two bending figures) didn't arrive on time. There was also no information that the goods were not in stock. Only on request was there a corresponding and quick response (hence the one Steen!). Unfortunately, there was also no response to my e-mail that I was canceling the shipment because it would not arrive on time. If you order there as a guest, it doesn't seem to be important for 1001Hobbies and a return doesn't seem to be desired either...
Let's see what happens next... Personally, I won't be ordering here again.
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Let's see what happens next... Personally, I won't be ordering here again.
V
Rating: 5 out of 5
Great service and super quick!!!! Thank you!!!.
A
Rating: 5 out of 5
Easy product access and ordering.
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V
Rating: 5 out of 5
delivered quickly, as described, top
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G
Rating: 1 out of 5
Man man sent from France (I hate this anyway don't put .nl on your website). Weeks in transit. Christmas vacations over. Just shitty. Once and never again!
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A
Rating: 1 out of 5
Very bad description of the product, not received what I thought I had, expensive for what I received, delivery time interminable and a deliveryman who does not find the address of the relay! really disappointed
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G
Rating: 5 out of 5
All went well.
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A
Rating: 1 out of 5
Very bad experience. They did not meet the expected delivery time, they did not deliver the personalized message for which I had paid extra for, and icing on the cake...they delivered a product in a different language than the one stated in the product name on their website. Also, I feel like they are bad in that they do not provide a way to be able to contact them: their phone numbers are turned off and emails are answered days if not weeks later. I am now waiting for a response to receive a refund considering the scam they pulled on me...but clearly I am being ignored. Strongly not recommended!
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V
Rating: 1 out of 5
Received the wrong goods. Very unprofessional customer service. Received replies in three languages via email and had to explain several times what went wrong. Communication impossible.
No refund to date.
Be very careful when buying here.
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No refund to date.
Be very careful when buying here.
V
Rating: 5 out of 5
I bought the Paris map puzzle as a gift, shipped to California. It arrived promptly and was a huge hit! I wasn’t all that confident about an international purchase but it all worked great.
V
Rating: 1 out of 5
Ordered a JagdPanther 1/35 scale model and about a month later I received a USN F-14A. 1/72 scale model. Don’t order from 1001Hobbies. I recommend ScaleHobbyist.
A
Rating: 5 out of 5
Very good site and very good article nothing more to say
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A
Rating: 5 out of 5
expedition rapide je suis satisfait un seul reproche les coin du carton légerement abimé les petites helice detachez de la grappe puit disparu helice le rotor de helicoptaire meme chose disparu se sont des pièces si fragile et petite je suis tres décu jait des petits pinceaux a comandé je reflechi ,?,? mr deonne marcel
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G
Rating: 5 out of 5
Fast and clear service
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V
Rating: 5 out of 5
All very sraightforward. Item cheaper than on most other sites and, considering the current pandemic and a shipment from the EU, was delivered very quickly.
A
Rating: 1 out of 5
I'm extremely disappointed by the order, which was delivered to me very late in the day. In fact, I dare say that it's quite simply a scam!!! The model I received, which cost me almost 100 euros, cannot be worth, in my opinion and comparing this product to something similar, can only be worth 20 euros. It seems inconceivable to me that specialists like you didn't realize this...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
A perfect first! Nothing to say but thank you!
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A
Rating: 5 out of 5
Fast.......even better package arrived ahead of schedule! Congratulations!
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G
Rating: 5 out of 5
Outstanding client service. Quick delivery and rapid, trouble-free resolution of a minor error in the order. Thank you.
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A
Rating: 5 out of 5
Fast follow-up and compliance
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A
Rating: 1 out of 5
Hello, I have sent you several complaints. You still haven't replied. Faulty lamp whose bulb burned out the same day, burning the socket. The replacement bulb also burned out. Should the item be replaced, refunded or repaired? I don't dare plug in this lamp anymore (fire hazard?). Thank you for your reply. Sincerely
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Response from 1001hobbies
Hello , We are still waiting for the product to be returned to us in store , once received , we will make the refund directly Sincerely 1001 Hobbies team
A
Rating: 1 out of 5
Very disappointed.... Package ordered on 15/12 received on 30....
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Response from 1001hobbies
Hello , We would like to apologize for this incident , the holiday period was unfortunately very complicated , and delays longer than usual We renew our apologies and thank you for your understanding Sincerely 1001 hobbies team
V
Rating: 5 out of 5
Item arrived in a timely manner and as described.
V
Rating: 5 out of 5
Everything worked out great. always happy to return. mfg.Jan ️
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A
Rating: 1 out of 5
Very disappointing. Package poorly protected. Deteriorated. Boxes folded in accordion. Order returned. Not used. Second-hand items.
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