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A
Rating: 5 out of 5
Very satisfied
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 319 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
super
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A
Rating: 5 out of 5
fast service. i recommend
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A
Rating: 5 out of 5
Serious site. Very good order tracking.
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A
Rating: 1 out of 5
I am missing a part of the order and no one is responding to me about it. It's been 20 days now.
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G
Rating: 5 out of 5
prompt service, even in this busy Christmas period
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A
Rating: 5 out of 5
reliable site, on-time delivery; reasonable prices
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A
Rating: 1 out of 5
I went to the store in Paris 11 and was told that the item I wanted could only be purchased on the site! Order placed on the site on 16/12, payment made immediately. The available product was to be received within 2 to 4 days. Payment requested a second time on 18/12. Not having received proof of the 1st payment, I paid a second time to be sure of receiving it for Christmas. As a result, my order was counted twice (article and postage) because the 1st payment had been made! I was to receive my parcel before Christmas but then the product was no longer available! I sent messages and tried to call without any reply!
Having received nothing for Christmas, I called and finally got an answer! I asked for the order to be cancelled and reimbursed! The same day, I got a message telling me that the parcel was in my box, while a message told me that the product was still being restocked!
I'm willing to be understanding, it was Christmas, you were swamped, there's Covid, delivery times are hard to meet ... I'm not satisfied with this purchase and I do not recommend buying on your site!!!!
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Having received nothing for Christmas, I called and finally got an answer! I asked for the order to be cancelled and reimbursed! The same day, I got a message telling me that the parcel was in my box, while a message told me that the product was still being restocked!
I'm willing to be understanding, it was Christmas, you were swamped, there's Covid, delivery times are hard to meet ... I'm not satisfied with this purchase and I do not recommend buying on your site!!!!
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
Very responsive, good packaging and very short lead time
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A
Rating: 5 out of 5
Delivery on time. Top of the line
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A
Rating: 5 out of 5
Great site. Fast and efficient. Would recommend.
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A
Rating: 5 out of 5
everything was as I ordered
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G
Rating: 5 out of 5
everything ran perfectly
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A
Rating: 5 out of 5
Fast and accurate shipping
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A
Rating: 5 out of 5
Compliant products. Fast delivery.
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A
Rating: 5 out of 5
Fast and accurate delivery!
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V
Rating: 5 out of 5
I was absolutely delighted to find a rare Night Before Christmas Loungefly bag on 1001 Hobbies, that wasn’t on any other website I’d searched. Fast delivery with updates. Thank you
A
Rating: 1 out of 5
No one answers my calls. Delay too long (almost a month to receive my package) they sent my package in a mailbox that was not mine in another address and items that were not in stock but marked as available. To be avoided!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
very satisfied with my order and moreover received on the 24th and well packaged
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A
Rating: 5 out of 5
When you're missing an item from such a large order, it's a shame to block it in its entirety and delay delivery.
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A
Rating: 5 out of 5
I place an order every month and the gift code has already expired, which isn't very commercial...
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A
Rating: 5 out of 5
A quality and practical site. On the whole, delivery times were respected. Slight delay in December but before Christmas so that's the main thing and an e-mail to let me know about the delay. Quality products and lots of choice!
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A
Rating: 5 out of 5
First order, delivery fast and in good condition, and above all well before Christmas!!!! Thank you and bravo!!!!...
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A
Rating: 5 out of 5
Perfect, fast and careful delivery.
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A
Rating: 5 out of 5
Of all your services.
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V
Rating: 1 out of 5
Received the wrong model you guys sent me a Tank not F-14A
V
Rating: 5 out of 5
Navigation was fine. Delivery was awesome. The detail is fine. Extremely satisfied with it.
V
Rating: 5 out of 5
.. . .
V
Rating: 5 out of 5
Hard to find products and great rservice.
V
Rating: 5 out of 5
Great service. Shipment came in record time. Thanks.
A
Rating: 5 out of 5
Phew... in time for Christmas!!! Thank you all!
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A
Rating: 5 out of 5
Poster conforms to the product sold. Arrived in perfect condition and well protected.
Thank you very much!
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Thank you very much!
G
Rating: 5 out of 5
Wide assortment. Compared to a lot of foreign online stores affordable
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A
Rating: 1 out of 5
what I received does not match what I ordered, I still sent you a clarifying email. I look forward to hearing from you
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A
Rating: 5 out of 5
The tight delivery deadlines were met - well done. Solid packaging - perhaps a little effort on the gift wrapping.
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A
Rating: 5 out of 5
Nothing to say; perfect
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A
Rating: 5 out of 5
I've already answered your request
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A
Rating: 5 out of 5
I am very satisfied with my order and fast shipping I am very happy for my 91 years tomorrow Monday 27 I will order the focf at 49.99 euro and a tube of glue I hope not to wait hours on the phone it would be a shame for 1001hobbies my list and made again thank you and see you tomorrow
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A
Rating: 5 out of 5
fast and as expected
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G
Rating: 1 out of 5
Stated 5-8 days delivery time, but it got much later. Can always be a little later due to the holiday rush, but this late is not really neat. At ali express where you guys get it I probably would have gotten it earlier. Needed it quickly for a joke and now it was so much too late
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