Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 323 published reviews
5 25,4k 63% 4 6 445 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1 and 5 stars

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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/09/2021
Great service, speed and professionalism
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/09/2021
Do not reply to complaint e-mails Very long delivery times: mark as in stock items that are then declared as awaiting delivery Do not check that items match orders
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Response from 1001hobbies
Dear Sir, We regret your comment. We have answered all your emails and we thank you for checking your spam. A return form was sent on 04/10/21 for the return of the products.
Please contact our customer service department on 01 79 73 68 76.
We will deal with your concern as soon as possible.
Sincerely 1001hobbies.fr customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2021
Fast and accurate delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
Compliant products, fast shipping, no worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
Product conforms, fast shipping, no worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2021
order received quickly and serious follow-up
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/09/2021
Order arrived on time. Package was perfect. Wonderful place for hard to find items. I highly recommend 1001 hobbies.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 26/09/2021
lots of choices on the site, but it was important to me that the one thing I was looking for that was not available anywhere else was available here. So I ordered it and got it delivered quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Very well detailed site and fast delivery, even very fast. What happiness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
Perfect, compliant product, delivered very quickly and well protected.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/09/2021
Good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2021
Always beautiful models
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/09/2021
Everything correct and fast shipping
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/09/2021
Excellent service no issues top job.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
Package very well packed and delivered on time. It was perfect.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/09/2021
All very good.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/09/2021
Good price and item arrived as advertised.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/09/2021
Everything went smoothly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/09/2021
Everything delivered as promised.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Second order at 1001 hobbies and no regrets. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2021
Excellent site, serious, model received with a short delivery time, impeccably packaged. I'm waiting for my second parcel.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/09/2021
An Expedition department made up of people incapable of preparing an order correctly. Product missing on delivery, difference between the BL and the order, barcode labels rendering the purchased product unusable...... unheard of! The only positive point was a customer service team (Laure) who fought hard to repair the errors as best they could.... All this with an appreciable cheerfulness. But hey.... I won't be ordering from this site again
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Quality items Fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/09/2021
Good selection, prompt delivery, well packaged, excellent product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Quality product, as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
Very satisfied, good continuation.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/09/2021
Very good
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/09/2021
Successful transaction. Material was shipped quickly and arrived in a few days with nice packaging. Very satisfied with the service.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 18/09/2021
Everything went great! Highly recommended!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/09/2021
Everything was as advertised
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/08/2021
I had doubts about ordering from 1001 Hobbies from what I heard on online forums but I placed my order anyway. I received email confirmation of my order, when my item was shipped, when to expect my item, when it was out for delivery, and when it was delivered. I will be ordering again!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 26/09/2021
miniatures nicely finished
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/08/2021
Speed and good service
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/09/2021
fast delivery , undamaged package and easy reference on the site
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/09/2021
My order was shipped quickly and arrived in good shape.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/08/2021
Good customer service and communication with the customer.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/09/2021
Excellent service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/09/2021
the decal sheet from 101 hobbies was exactly what I wanted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2021
Very satisfied
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/09/2021
Excellent service
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