1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
You never have stock and waiting times are far too long
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Response from 1001hobbies
Thank you for your comment. We would like to stress that there are 3 concepts to take into account on the site: In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier, and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended due to current problems. Thank you for your understanding, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2021
it's ok! no particular worries!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Very pleased. I found what I was looking for at a satisfactory price, and I'll be back. It's a bit long but it's correct, taking into account a longer lead time with thousands of references available. Well
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/08/2021
I appreciated the shipping updates and package tracking feature. However, I found the tracking feature in French language difficult to follow (even though I would click on English translation much of the information was in French). My order was processed and received rather quickly given the pandemic difficulties. My package was received in excellent condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2021
Well received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2021
Serious and efficient confiznce site. The order was processed quickly and the delivery was fast and compliant with the order. I recommend it !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
VERY WELL SERVED AND INFORMED . GOOD AND FAST DELIVERY . I'M SORRY THERE'S NOT MUCH AVAILABLE IN STORE, FOR SOMEONE WHO DOESN'T WANT TO USE THE INTERNET.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
fast , efficient ; satisfied .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
Very satisfied with this order. Fast delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/09/2021
very good service, slight delay in posting due to current climate, well packaged and excellent description of product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2021
The seller is very reliable and generally fast, even for orders requiring restocking (online stock status not always up to date). This can take up to ten days, but overall the information is good and the customer well treated. To be recommended.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 13/09/2021
Clear directions and referral mails
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Impeccable service and good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2021
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
Fast delivery well packaged thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/09/2021
The kit WAS in stock. I ordered on Saturday. The kit arrived Wednesday. From Paris!
Well packed. Delighted. And the best price I had found. Winter project sorted!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/08/2021
No problems in the purchases I have made.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/08/2021
Wow, having just received my U-Boat (With the see through interior [ AWESOME] ) sold through 1001 Hobbies I'm completely satisfied. They where prompt and professional, leaving me with a complete and pleasent experience.
Thank you and am looking forward to more of the same.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
Nothing to say everything was perfect no problem
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 13/09/2021
Great quality and fast, very carefully packed shipping!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/09/2021
Perfect website and excellent order fulfillment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
Todo perfecto y rapido
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 26/08/2021
I was told that my order was delivered when I received nothing
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Response from 1001hobbies
Hello, Thank you for your comments.3 Please contact us at [email protected] Customer service will reply you as soon as possible.Thank you for your understanding, Laure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
Fast delivery, oversized box compared to order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
My husband is delighted! It and fane of model to very soon for a new order
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/09/2021
Received delivery well and quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
bonsoir impec rien a redire cordialement Herve
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
Thank you; perfect service!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/09/2021
All correct and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2021
Very well packaged, fast delivery, delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
very good site, fast shipping, very good product.merci
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/09/2021
Surprised. Fast and efficient
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/09/2021
VERY bad because there is not completely NUL, First 14 days including 11 to make a package is bad! but more unpacking! DECEPTION because the products sold under the heading " PAINT IN BOMB " are small pots! There's nothing to be done with pot paints, which means a lot of money down the drain and a lot of wasted time ... Génial ; "1001 Conneries " would be a more appropriate title.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/08/2021
To continue this way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2021
Thank you for your professionalism
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/09/2021
Good site, intuitive. The shipment arrived on time.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/09/2021
Item was delivered on time but the model box had a dent in it contacted customer service and I’m still waiting to hear back from them it’s been 2 days, crap service will not buy again with this seller
Response from 1001hobbies
Sir,
Thank you for your message, we have sent you the return form by email.
Thank you for your confirmation of receipt, 1001 hobbies customer service.
Thank you for your message,
Customer care 1001hobbies. fr
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/09/2021
Excellent service and information throughout the whole process.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 07/09/2021
Super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
Very good, fast efficient and lots of choice
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