Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/07/2021
Took awhile...but showed up in good condition...was happy with it
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/08/2021
Fast in order handling and delivery time. Perfect merchandise. Very good experience.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/07/2021
Very quick shipping
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/08/2021
Fast shipping and in perfect condition. Good communication, Thank you, Regards. Valentin
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/08/2021
5*. Why? Because they have such a huge, interesting and comprehensive range. You could spend a huge amount here!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/08/2021
Extensive catalog, fast service and continuous shipment tracking
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 11/08/2021
all very efficient
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/08/2021
Great service and delivery time
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/08/2021
Thanks for the excellent service, I have been building since February of this year and I needed a newer website with a bigger range of models. I am currently building a big
version of the Bismarck after doing the Yamato, it is challenging as I have cerebral palsy.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
fast delivery item as advertised
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2021
No reception problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Very fast service and shipping, quality products, always top notch. Excellent transaction, I'll be back.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/08/2021
The order arrived very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2021
PERFECT
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/08/2021
Very serious and professional. The shipment arrived quickly and well protected. Lots of variety of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Delighted with my order. Very fast. Perfect packaging. I recommend this seller.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
very fast order dispatch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Excellent !!!!!
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 17/07/2021
A product was not ordered. A product ordered and paid for was missing. My message in German was answered in Dutch and was not helpful. I returned the unordered product but heard nothing from 1001hobbies. Very poor customer care and service.
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Response from 1001hobbies
Hello, Thank you for your feedback. We confirm that the refund was made on August 11th. best regards, 1001hobbies customer service
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 09/08/2021
prompt service, delivery of models not available in the Netherlands
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2021
very good seller fast delivery just a small error on the order but otherwise everything is perfect I would recommend. thank you again to the team and see you soon for a new order.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 20/07/2021
Scam site goods arrived not working poor service, returned product and still waiting for refund
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Response from 1001hobbies
Hello,Thank you for your feedback.An email was sent to you on July 27 in response to your complaint.As soon as we receive the package,we will ask for a refund.Sincerely,1001hobbie
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
The Alpine model is very beautiful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2021
Perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/07/2021
Great, perfect condition
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/08/2021
great products and communications very well packaged.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Fast delivery. Quality materials at attractive prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2021
Easy visit to the site, order and delivery carried out without a hitch, with parcel tracking. What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2021
order delivered very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2021
Nickel
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/07/2021
Timely delivery and well packaged.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 07/07/2021
Poor communication and very long shipping time :(
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for the delay. We regret your disappointment and assure you that this kind of feedback is very important to us.Thank you for your time.Sincerely, 1001hobbies customer service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/08/2021
Easy to find what I wanted and fast delivery to UK.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/07/2021
Great kit. Many hours of fun building
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2021
Brilliant! Great prices, wide selection and express delivery. I'll be ordering again, that's for sure!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 21/07/2021
Fast service, was delivered earlier than indicated
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/07/2021
Got a message that the order had arrived, come to find out it hasn’t. Very disappointed and cannot find any easy way for a refund
Response from 1001hobbies
Hello,
Thank you for your comment. We apologize for this incident, we ask you to believe that this type of incident is not representative of the services and the quality of our offer.
The customer service will get back to you as soon as possible.
Sincerely,
1001hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2021
The models received are of very good quality. There was a slight delay in delivery, but a courtesy message indicating that the order was still being processed and an apology for the delay. Very happy with the products and the sales contact.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2021
Good product at the right price
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