Customer reviews of 1001hobbies

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Verifizierter Käufer

Rating: 5 out of 5

Published on 15/06/2021 à 21h50 following a purchase from 30/05/2021

Everything was fine. Good communication. Direct delivery. Gladly again

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Verified Buyer

Rating: 5 out of 5

Published on 15/06/2021 à 18h16 following a purchase from 10/06/2021

From placing the order and receipt of goods 4 days total excellent service.
Thank you

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Verifizierter Käufer

Rating: 5 out of 5

Published on 15/06/2021 à 18h01 following a purchase from 22/02/2021

Good information policy on the status of orders, wide range of articles, well-designed website

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Acquirente Verificato

Rating: 5 out of 5

Published on 15/06/2021 à 15h37 following a purchase from 28/05/2021

punctual and courteous

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/06/2021 à 14h11 following a purchase from 02/05/2021

Hello, thank you for the responsiveness of the team 1001 HOBBIES is really professional listening to the customer on all plans do not change anything. Cordially wear you well. THANK YOU

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/06/2021 à 06h55 following a purchase from 30/05/2021

very good delivery as ordered, just a problem with the post office.

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Verified Buyer

Rating: 5 out of 5

Published on 14/06/2021 à 21h30 following a purchase from 19/05/2021

Shipping was a rough. Box was crushed on all sides. No damage to inside though

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Verified Buyer

Rating: 5 out of 5

Published on 14/06/2021 à 21h26 following a purchase from 18/05/2021

Does the trick

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Verified Buyer

Rating: 5 out of 5

Published on 14/06/2021 à 20h13 following a purchase from 18/05/2021

I found the product I wanted at a fair price and shipping was speedy. Knowing where the package was (on its way to me) was comforting. I'm happy.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/06/2021 à 15h03 following a purchase from 06/06/2021

Very good site.
Wide range of models, prices and difficulty levels. Fast delivery. Excellent quality of service.

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Verified Buyer

Rating: 5 out of 5

Published on 14/06/2021 à 13h12 following a purchase from 25/05/2021

excellent service

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Comprador Verificado

Rating: 5 out of 5

Published on 14/06/2021 à 08h21 following a purchase from 21/05/2021

Fast, varied in offer and efficient....recommendable as a system for selling models online.

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Verified Buyer

Rating: 5 out of 5

Published on 14/06/2021 à 07h59 following a purchase from 07/06/2021

Excellent all round service and good selection of items for the keen hobbyist, highly recommend.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/06/2021 à 21h23 following a purchase from 05/06/2021

All OK

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Geverifieerde Koper

Rating: 5 out of 5

Published on 13/06/2021 à 20h50 following a purchase from 08/06/2021

cheap and fast

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/06/2021 à 19h43 following a purchase from 24/05/2021

Order arrived in perfect condition. Efficient order tracking.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/06/2021 à 18h26 following a purchase from 05/06/2021

Very good

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Acquirente Verificato

Rating: 5 out of 5

Published on 13/06/2021 à 18h19 following a purchase from 07/06/2021

Fast service and great support I recommend to everyone. Thank you Fulvio

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Geverifieerde Koper

Rating: 5 out of 5

Published on 13/06/2021 à 17h36 following a purchase from 26/05/2021

Very fast delivery, toppie

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Verifizierter Käufer

Rating: 5 out of 5

Published on 13/06/2021 à 17h21 following a purchase from 01/06/2021

Everything is great!

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Verified Buyer

Rating: 5 out of 5

Published on 13/06/2021 à 16h18 following a purchase from 01/06/2021

No thank you

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Verified Buyer

Rating: 5 out of 5

Published on 13/06/2021 à 16h10 following a purchase from 06/06/2021

Great service and always updating information.

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Verified Buyer

Rating: 1 out of 5

Published on 13/06/2021 à 15h52 following a purchase from 07/06/2021

Very disappointed with the poor customer service. The kit was posted to the wrong address despite me correcting the address with them THREE times. and asking them to verify that they had the correct adress. All of this was done before the package was posted.
After shipping to the wrong address 1001 hobbies washed their hands of it when I contacted them. It was left to me to retrive the package at additional cost.
Very poor service. I will never order from them again.

Response from 1001hobbies Published on 14/06/2021

Hello,
Thank you for your comment. We apologize for this incident. We would like to inform you that we changed the address on June 8 as indicated in our email of June 8, unfortunately, your order had already been packed by our logistician. I would like to inform you that the change of address was not taken into account as your delivery note was already printed.
We regret this incident, and in order to satisfy you, we will reimburse you the shipping costs.
We apologise once again.
We apologise once again,
The customer service

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Verifizierter Käufer

Rating: 5 out of 5

Published on 13/06/2021 à 15h01 following a purchase from 29/04/2021

Good online retailer with an excellent selection!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/06/2021 à 14h33 following a purchase from 27/05/2021

Serious company, exemplary order tracking and delivery.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 13/06/2021 à 14h01 following a purchase from 07/06/2021

Super great puzzle !!!

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Verified Buyer

Rating: 5 out of 5

Published on 12/06/2021 à 23h58 following a purchase from 22/05/2021

My needs were met completely

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Acquirente Verificato

Rating: 5 out of 5

Published on 12/06/2021 à 22h36 following a purchase from 27/05/2021

Products as described.Accurate shipping and packaging.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 12/06/2021 à 21h17 following a purchase from 17/05/2021

Fine

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/06/2021 à 19h04 following a purchase from 31/05/2021

No worries I recommend

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Geverifieerde Koper

Rating: 5 out of 5

Published on 12/06/2021 à 18h05 following a purchase from 30/05/2021

I am very satisfied with 1001hobbies

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Acquirente Verificato

Rating: 5 out of 5

Published on 12/06/2021 à 17h43 following a purchase from 02/06/2021

All OK

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Verified Buyer

Rating: 5 out of 5

Published on 12/06/2021 à 17h23 following a purchase from 04/06/2021

Great service and great product

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/06/2021 à 16h18 following a purchase from 04/06/2021

very good service

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Comprador Verificado

Rating: 1 out of 5

Published on 12/06/2021 à 16h05 following a purchase from 02/06/2021

The delivery with problems of Correos. The worst of all has been the product. Box without any seal. Only two pieces of tape. Loose pieces out of its matrix and out of its plastic bag. Pieces half assembled with glue remains. In the adhesive sheet have been cut some remaining in place the gap. Sincerely I have the feeling of having suffered a scam. I send you an email with photos that show that this is a product that has been manipulated by a previous customer and returned to you. It is the first time I buy from you and I hope a response giving an explanation to what happened.

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Response from 1001hobbies Published on 14/06/2021

Sir, I would like to thank you for your support, Thank you for your email. Please be informed that our customer service will contact you as soon as possible.
Thank you for your email.
Sincerely yours,

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Acquirente Verificato

Rating: 5 out of 5

Published on 12/06/2021 à 15h54 following a purchase from 23/05/2021

Having had no problems I can only give a rating on the site which is very positive, lots of assortment and good prices, for the last order slightly long shipping time

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Verified Buyer

Rating: 5 out of 5

Published on 12/06/2021 à 15h39 following a purchase from 20/05/2021

NIce, fast delivery. Every things went nice. Thanks

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Comprador Verificado

Rating: 5 out of 5

Published on 12/06/2021 à 14h50 following a purchase from 28/05/2021

Extraordinary model store, fast service and excellent products.

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Comprador Verificado

Rating: 5 out of 5

Published on 12/06/2021 à 09h31 following a purchase from 04/06/2021

Quick delivery, box in excellent condition. Everything perfect.

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Verified Buyer

Rating: 5 out of 5

Published on 12/06/2021 à 00h10 following a purchase from 10/05/2021

Good navigation on the website, items packed very well and in lovely condition.