1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Positive experience. Good site, easy to navigate, adequate customer service and very fast shipping. Prices are aligned, maybe upward, but one cannot and should not expect to have a good service without paying their due. It would be like expecting to vere jesus christ and the devil in purgatory together fighting over ownership of the land............ Mark.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Everything went smoothly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Good site
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2021
Great online supplier.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 26/02/2021
But you have got to be kidding me I had ordered decals in 1/32 scale for an American plane and others also in 1/32 scale for a German plane and you sent me decals for the P-38J Lightning but the most serious thing is that they are in 1/48 scale so they are unusable. Therefore I have ended my relationship with you for good. I asked for apples and you sent me bananas but I paid for apples...goodbye
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Response from 1001hobbies
Hello, Please contact our customer service as soon as possible and send photos of the received items to [email protected] Sincerely,
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 02/05/2021
Fast and correct service. Delivery was within the suggested time frame.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/05/2021
Order delivered very late and one of the products was missing. I was unable to give the gifts in time. Impossible to reach the phone number for information. I'll pass next time.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 26/05/2021
this company is a ripoff they do not inform you about import duties £56.00 on my order you think you are buying from an UK company , but you then find out it is a french company, you receive an email asking for import duties !!!!!!!! we all know how many scam emails we receive. You then ask 1001 hobbies for confirmation of import duties, they then do not reply so you check the couriers website. Even worse they have shipped the package with useless parcel service oops I mean UPS they say I can pay the driver upon delivery I then receive an email telling me UPS have failed to deliver twice even though I was at home on both occasions. getting no help from 1001hobbies I managed to sort out delivery and payment with UPS . IF you are a UK modeler steer clear of these scammers. you will probably be able to buy what you want from a reputable UK wholesaler.
Response from 1001hobbies
Sir,
Thank you for your email. We regret that you did not see that we indicate on the site that customs fees may be added for orders over 136€.
We apologise for this incident, but since the BREXIT the British customs have added charges.
Sincerely,
1001hobbies customer service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/05/2021
I really like the variety of items. Made my job of finding the stencils I was looking for...easy and hard.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/05/2021
Great products great service great delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Quick and efficient
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/05/2021
I am very satisfied with your offer and service
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/05/2021
Excellent, fully met expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Very Good
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/05/2021
parfait
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
very satisfied . recommend for all model makers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Fast delivery and well-protected parcel. Product as described.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 01/05/2021
Very smooth and fast delivery
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/04/2021
I got a link from my husband :-) - couldn't be easier ....
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/05/2021
Good prices (Eduard stuff is much cheaper than buying it directly from Eduard). Quick shipping. I'll definitely be back.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/05/2021
Very satisfied with the prompt service,and very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
Responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2021
Clear site.
Secure payment. Fast, tracked delivery.
Delighted with this purchase.
Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2021
Perfect - very fast delivery.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/05/2021
everything super
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/05/2021
Well happy with service recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2021
Great items, great service, fast international shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
fast, efficient customer service; reasonably priced products; variety of products; I never hesitate to order from their site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Fast delivery, lots of choice, nothing to complain about, I recommend this site.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/05/2021
Great site, ordered some for 3rd time, all parts are there. Delivery was 3 days before the expected delivery time. Class.What I still can't find on the site are. Things like terrain or trees ( decoration) Can I still be helped with that? For the rest I now have enough nice stuff to get busy with my hobby during the vacations.
Thanks a lot for that, Greetings, A satisfied customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
They are very professional and have many quality choices,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Fast, impeccable service.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 05/05/2021
Great fast accurate I will definitely do more orders
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 25/05/2021
all ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2021
Fast delivery and just what I wanted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Very good
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/05/2021
Seriousness and speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
Fast shipping
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