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F
Rating: 5 out of 5
Perfect
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 5 stars
Reset filtersC
Rating: 1 out of 5
I have not received anything
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Response from 1001hobbies
Dear Chiara,
We are sorry to learn that you have not received your order.
We invite you to contact us directly at the email address [email protected] so that we can help you resolve the issue as soon as possible.
Best regards,
The 1001Hobbies team
We are sorry to learn that you have not received your order.
We invite you to contact us directly at the email address [email protected] so that we can help you resolve the issue as soon as possible.
Best regards,
The 1001Hobbies team
J
Rating: 5 out of 5
It was perfect. See you soon for the next order.
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A
Rating: 5 out of 5
very good
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B
Rating: 5 out of 5
Perfect, fast and well arrived!
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A
Rating: 5 out of 5
The great purchase and the kids are very happy with the toys.
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B
Rating: 5 out of 5
My bf loved the gift so I’m super happy
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P
Rating: 5 out of 5
First order very satisfied
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F
Rating: 1 out of 5
Very long delivery time and out of 2 ordered models, only one in the package!!
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Response from 1001hobbies
Hello Fanny,
Thank you for sharing your experience, although we are sorry to hear that your order did not meet your satisfaction.
After verification, the model you did not receive has been replaced by a credit, as it is unfortunately no longer available. We are sorry about that.
To resolve the situation as best as possible, we invite you to contact us directly so that we can assist you.
Best regards,
The 1001hobbies team
Thank you for sharing your experience, although we are sorry to hear that your order did not meet your satisfaction.
After verification, the model you did not receive has been replaced by a credit, as it is unfortunately no longer available. We are sorry about that.
To resolve the situation as best as possible, we invite you to contact us directly so that we can assist you.
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
Great toy, great quality and great customer service.
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D
Rating: 5 out of 5
Very nice decals. It is great that there is a reliable source. Thank You.
D
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Perfect for my Dagger 2000
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G
Rating: 5 out of 5
Great service and fast shipping considering the order was coming from overseas. This is my 3rd order from 1001hobbies, and they have never disappointed me. Thank you!
Response from 1001hobbies
Dear Gregg,
Thank you so much for your kind words and for being a loyal customer. We are thrilled to hear that you are satisfied with our service and shipping speed. We look forward to welcoming you back for your next order!
Best regards,
The 1001hobbies Team
Thank you so much for your kind words and for being a loyal customer. We are thrilled to hear that you are satisfied with our service and shipping speed. We look forward to welcoming you back for your next order!
Best regards,
The 1001hobbies Team
S
Rating: 5 out of 5
Everything is fine, from the order to the receipt.
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R
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
The delivery has been very fast.
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J
Rating: 5 out of 5
Fast shipping, excellent product that meets expectations.
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G
Rating: 5 out of 5
The package has arrived customer care ok
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A
Rating: 1 out of 5
I put an order in 3 times and it wouldn’t let me complete it. Then I waited 2 days and the price went up 2 times but still can’t complete the order.
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Response from 1001hobbies
Hello Andrew,
We are truly sorry to hear that you have encountered difficulties with your order. Your experience is important to us, and we would like to help you resolve this issue. Please feel free to contact us privately so we can work together to find a solution.
Best regards,
The 1001hobbies Team
We are truly sorry to hear that you have encountered difficulties with your order. Your experience is important to us, and we would like to help you resolve this issue. Please feel free to contact us privately so we can work together to find a solution.
Best regards,
The 1001hobbies Team
R
Rating: 5 out of 5
Product arrived today, in great condition. Less than two weeks from France to the US West coast.
N
Rating: 5 out of 5
Nothing to say very serious
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A
Rating: 1 out of 5
Service fee
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Response from 1001hobbies
and three months for the amount to be refunded in mid-February - this time at least in full. Edited: Trustpilot forwarded me the response from 1001 and gave me the opportunity to edit my review. Thank you for the chance to go from 2 stars to one. On the same day I posted the review, I also reminded 1001 about the outstanding refund for my order from early September. I had canceled the order on November 30, 2025, reconfirmed the cancellation in February, and received a *confirmation* of the cancellation as well as the assurance of a timely refund. Instead of the refund, I received an
I
Rating: 5 out of 5
Very satisfied can recommend this site
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S
Rating: 5 out of 5
very satisfied, received within the announced deadlines
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L
Rating: 5 out of 5
Great choice and good price. I am always very satisfied with my purchases
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S
Rating: 5 out of 5
Good communication and reliability, I am very satisfied
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T
Rating: 5 out of 5
Very satisfying
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F
Rating: 1 out of 5
How many emails do you need to send me to get my opinion? It's approaching harassment, I can't take it anymore! Yet I asked to unsubscribe from your emails. I finally gave in and gave you this f***ing opinion.
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Response from 1001hobbies
Hello Fabien,
Thank you for taking the time to share your feelings.
We understand that the frequency of our communications can be bothersome and we apologize for this inconvenience. We have immediately removed your address from our mailing list.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feelings.
We understand that the frequency of our communications can be bothersome and we apologize for this inconvenience. We have immediately removed your address from our mailing list.
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
Ok, thank you
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R
Rating: 5 out of 5
Very good. Thank you for the products that meet my expectations. Best regards
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B
Rating: 5 out of 5
Receive model and good condition thank you. Great service.
J
Rating: 1 out of 5
Despite 10 months of delay in delivery, refusal from the merchant to cancel the order, except to charge me an abusive penalty. The merchant didn't even offer to send the second product separately while it was available. Customer service unreachable by phone. However, the merchant has no qualms about charging and collecting the amounts immediately (10 months of cash advance at the customer's expense). Disgraceful practices and no consideration for the customer.
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Response from 1001hobbies
Hello Jean-Philippe,
Thank you for taking the time to share your experience. We understand your frustration regarding the delivery delays and we are doing our best to improve our service. We invite you to contact us directly at [email protected] so that we can discuss your situation and find a solution together.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your experience. We understand your frustration regarding the delivery delays and we are doing our best to improve our service. We invite you to contact us directly at [email protected] so that we can discuss your situation and find a solution together.
Best regards,
The 1001hobbies team
Y
Rating: 5 out of 5
Super
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L
Rating: 5 out of 5
Very rich choice on your site, easy order, well arrived and the items were liked, thank you
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K
Rating: 1 out of 5
Very poor customer service in addition to having waited an eternity (4 months) for my package to be sent
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Response from 1001hobbies
Hello Kaylee,
We are sorry to hear that your experience did not meet your expectations. Your disappointment is understandable, and we want to help you resolve this issue. Please feel free to contact us at [email protected] so that we can find a solution together.
Best regards,
The 1001hobbies team
We are sorry to hear that your experience did not meet your expectations. Your disappointment is understandable, and we want to help you resolve this issue. Please feel free to contact us at [email protected] so that we can find a solution together.
Best regards,
The 1001hobbies team
P
Rating: 5 out of 5
ras
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K
Rating: 5 out of 5
very good service
R
Rating: 1 out of 5
Too much delay, products unavailable, order modification, no commercial gesture.
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Response from 1001hobbies
Hello Renaud,
We are sorry to hear that your experience did not meet your expectations. Your disappointment is completely understandable and we would like to discuss it further with you, via email at [email protected] to find a solution.
Best regards,
The 1001hobbies team.
We are sorry to hear that your experience did not meet your expectations. Your disappointment is completely understandable and we would like to discuss it further with you, via email at [email protected] to find a solution.
Best regards,
The 1001hobbies team.
S
Rating: 5 out of 5
Fast delivery and compliant products
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