Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 334 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Everything arrived fine and undamaged Everything arrived fine and undamaged. Now to build !
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Response from 1001hobbies
Dear James, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on 1001 hobbies site.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Efficient and trouble-free
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Nice models
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
lots of choice and fast service very competitive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Good handling of a delivery problem and lost parcel. Would recommend. Competent customer service
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/06/2020
Despite corona quite fast delivery according to the specified time
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 10/06/2020
My experience was very bad more than 45 days ago I placed my order and it has not arrived yet the transport company has not received it they do not want to give me my money back. Compared to other companies very bad I have placed orders elsewhere during the pandemic and in a max of 5 days I had everything in my mailbox.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 10/06/2020
I placed an order with 1001 models on May 12 and it's been a month and I still haven't received it. I paid more for the fast shipping as it was for a gift. They don't answer my emails that yes they have charged everything and don't refund the money. If I don't receive my order in these days the next thing I will do will be to report it to the Co.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 10/06/2020
delivery time on 15.5.-ordered on4.6.2020 delivered is 3 weeks by phone not ereic hbar also by mails no answer no instructions for use
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 10/06/2020
Fast service. Package arrived in perfect condition.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 10/06/2020
Placed the order on May 15...now June 10 it is still being processed..after more than a month. Very bad experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Very good delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Perfect! All is well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Purchase of a model for a little boy. Very suitable for the p
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Perfect timing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Package received on time in perfect condition with tracking possible by coliss
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Perfect packagingproducts followedit's excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Birthday gift for my boyfriend, he's very happy with it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Very good never had any problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
The models are of very high quality, with a vast choice of models and accessories.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
excellant tres serieux thierry
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Very satisfied with my purchases
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Site reference in the world of the model Large choice management from stock fast and careful shipment the t
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
VERY CONTENT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
VERY GOOD PRODUCT!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 09/06/2020
fine zaakeen of the few that could supply my brand of glue
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 09/06/2020
Thanks for the puzzle
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/06/2020
Building Models has been a lifelong hobby, now there very few high street shops where you can go and browse so to have online shopping in these lockdown times is a life saver. My experience with 1001 models has been first class. Hope to have a long relationship
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 09/06/2020
The products are good however I cannot accept that my order was accepted my credit charged and then was told later that 2 items were not available. I requested a refund however received a voucher to spend for the value of the products. Then had to work out for myself that I had to spend more than the value of the discount voucher to redeem the value of the voucher. The order was delivered in 2 parts and took 9 weeks from start to finish. Also poor communications and no apology for taking 9 weeks to complete the order. I will not be ordering from 1001mquetas again.t
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/06/2020
Fast an good service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/06/2020
Fast an good service. Fast an good service.
Response from 1001hobbies
Dear Bernt-Eigil Oeren, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on 1001 hobbies site.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Fast an good service. Fast an good service.
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Response from 1001hobbies
Dear Bernt-Eigil Oeren, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on 1001 hobbies site.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/06/2020
Still haven't received my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Nickel as always
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/06/2020
Arrived on time
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/06/2020
Quick delivery and response to email during lockdown.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/06/2020
The same as in other opinions the product is not bad but it arrived 1 month later than they told me when I paid for it and when I complained they sent me emails where they blatantly lied to me saying that the economic shipping can take 4 to 6 weeks when at no time did they say it. In fact, they gave me a delivery date between May 11 and 13 (I ordered it on April 25) and I received it on June 8. One can understand a slight delay due to the coronavirus but I have ordered many other things online and it has taken me a couple of days. If you are in a hurry NO C
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/06/2020
na meerdere keren bellen geen gehoor
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 08/06/2020
na meerdere keren bellen geen gehoor na meerdere keren bellen geen gehoor
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 08/06/2020
Order placed and paid for on March 31 As of May 8, they are no longer even responding to emails. They just made excuses and the package never turns out to have been delivered to colissimo. Made a complaint to the carabinieri They don't make a refund and only make excuses and then they don't even respond anymore They are just thieves !!!!
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