Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 334 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/05/2020
Delivery too long. Order placed on April 24 and charged the same day. Colissimo delivery charges also paid. Parcel only left the depot on April 30, 6 days later. Received on May 4. Damaged box without return form inside. On their website they say they will "" refund within 30 days if not satisfied"". It's totally false, they actually offer to give us a credit note. Site to flee! Never again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
The parcel arrived safely containing my entire order. Products conform. Delivery times are correct for the containment period (1 week in this case).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/05/2020
Order placed March 27, 2020 package received May 04, 2020 no mail no return forced to recontact!!!! And in the end I received acrylic paints instead of enamel paints that were available and that I had ordered!!! very disappointed I have to recommend the paints on another site ... strongly discouraged scam and no respect for the customer would never order again
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/05/2020
Delivery took too long. Order placed on April 24 and charged the same day. Colissimo delivery charges also paid. Parcel only left the depot on April 30, 6 days later. Received on May 4. Damaged box without return form inside. On their website they say they will "" refund within 30 days if not satisfied"". It's totally false, they actually offer to give us a credit note. Site to flee! Never again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/05/2020
Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/05/2020
Ordered a month ago no reply nothing... Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/05/2020
Item never received. Ordered on the 7th, debited on the 9th and nothing. Impossible to get in touch with them. I strongly advise against
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Verified Buyer
Rating: 1 out of 5
following a purchase from 03/05/2020
Ordered a month ago no reply nothing… Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Very good despite the covi
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/05/2020
ordered on april 23rd and still has not arrived today may 2nd. it is logical a little late with the situation but I have ordered other products and in 2 or 3 days was .... very bad serv.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/05/2020
Placed an order based on it being in stock after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere I wish I used a better company.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2020
Stock Status on website incorrect Placed an order based on it being in stock, after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere, I wish I used a better company.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 01/05/2020
Stock Status on website incorrect Placed an order based on it being in stock, after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere, I wish I used a better company.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/04/2020
Ordering was simple had what I wanted delivery date maybe a little longer but in these difficult is to be expected superb
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
Ordering was simple Ordering was simple, had what I wanted delivery date maybe a little longer but in these difficult, is to be expected superb
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
perfect model and delivered on time sea
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/04/2020
Ordering was simple Ordering was simple, had what I wanted delivery date maybe a little longer but in these difficult, is to be expected superb
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
Thank you very much for sending our order, which was perfectly in line with our expectations! I wish you all the best for the continuation of your business in spite of the economic crisis.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/04/2020
Order BSVXFSO2D placed on 164 and paid debited from my account. Parcel sent by colisimo on 174. No delivery to date 294. No telephone info possible with 1001 Maquettes. No information possible with LAPOSTE.FR. We're going round in circles on their site or their call center, the only tracking info being "Your Colissimo will soon be entrusted to us, it's being prepared at your sender's...". I think that my order of over 80€ is lost and the realization of my mo
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/04/2020
My order arrived beautifully wrapped. I placed the order on April 13 and it arrived today April 29. Bad communication with the seller but otherwise d
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/04/2020
L.S. Helaas ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt dat kan gebeuren maar meer dan 50% is absurd! Een vriendelijk doch zeer dringend verzoek: Doe hier iets aan!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Delivery announced on 2104. Parcel still not received on 2804 with no prospect given. Circumstances do not explain everything. By comparison, other purchases made elsewhere at the same time were delivered in very good time by other delivery operators. This 1st experience was not a success... Perhaps it's time to question the contract with the
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Big scam I ordered figurines on the site twice as expensive as on another thinking that these were painted as shown in all the photos but on arrival I find myself with unpainted figurines paid full price and totally unusable. Please note that nowhere does it state that these figurines must be painted by you. In short, the feeling of being ripped off goes hand in hand with my disappointment. I will avoid all orders on
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
No news of my delivery. I know the situation is complicated but a little news reassures you that your order has been taken into account. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Order placed on 1304 and no news since. My order is still being processed. The conditions are difficult but to have news would be more reassuring...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Fast and careful shipping. Perfectly conform
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Verified Buyer
Rating: 1 out of 5
following a purchase from 28/04/2020
Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
The package corresponds to the order
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 28/04/2020
I pay 20 € for an express delivery that should have arrived on April 8. Well, the package arrived more than 2 weeks later. In addition they tell you that the package is already shipped when in fact if you track it it says that it has not left their facilities. I understand that this is a difficult business situation and people are being very understanding. But what cannot be tolerated is that customers are being taken for fools by lying to them.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/04/2020
Ordered something April 7. Tracking shows it was sent April 8 and that�s it. Still haven�t received it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Do not order on this site order pass on 3 item in stock 0404 ... today I receive an email from them telling me that there is out of stock on 2 of the 3 products after more than 22 days ..... 2604! Is this for real? Then they give me a credit note for the price of the two items but I don't want a credit note! I want a refund and never to think of this m
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/04/2020
Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that’s it. Still haven’t received it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Very good experience I recommend this seller
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that's it. Still haven't received it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Order placed on 07 March 2020 and still not delivered to date and no news from the store. I call again and they tell me by email that it's going to leave. C
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Sorry but there is a lack of seriousness ... order placed on March 24 ... delivered on April 27 ... - Item in stock at time of order ... a week later no longer in stock ... - Replacement of 2x PROFESSIONAL POLYSTYRENE GLUE CONTACTA RV39604 + 1x SPECIAL LIQUID POLYSTYRENE GLUE CONTACTA RV39606 ... 18€97 ... by 3 tubes of bases at 1€89 ... It's not the same use and especially IT'S NOT THE SAME PRICE !!! - Replacing Revell paint with Humbrol ... it must be the same I suppose ... but at least ask first !!! So OK the confinement the difficulties and all and to""mockery of figure"" there I think ... - to stay in the politically correct - ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
I still haven't received my order
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/04/2020
Excellent tracking notifications and fast delivery - considering these difficult times