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Rating: 5 out of 5
Good service during difficult times.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 334 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1 and 5 stars
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Rating: 5 out of 5
Given the current situation due to health restrictions, I am very satisfied with my order and the speed of delivery.
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Rating: 5 out of 5
perfect nothing to say
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Rating: 5 out of 5
Very good. Everything in order
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Rating: 5 out of 5
Very satisfied but not easy good occupation. Merc
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Rating: 5 out of 5
ras compliant products
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Rating: 1 out of 5
Not received the right product and lack of communication even though it's containment and you're certainly working with a reduced workforce.
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Rating: 1 out of 5
Site outdated not functional messy I searched more than a quarter of an hour a model of a brand that I do not find elsewhere and we end up with toys of all kinds. I had seen ads for this site in some specialized magazines ben......................? First fo
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Rating: 1 out of 5
Ordered on 144 and not received on 25
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Rating: 1 out of 5
Continuation of my previous very negative review... Site completely outdated...I'm told to finalize an order but the items aren't available and when the items are available the order can't be sent...it's been going on for over a month! And no one ever replies to the detailed e-mails I send, not even Ms Zahia Ahamedi with whom I had my first exchanges. Did she
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Rating: 1 out of 5
I placed an order on 30032020 payment was made on 31032020 here we are on 25042020 and still nothing received I have contacted them 3 times I was given a parcel number when I go to the Colissimo site I am told that the parcel is still at 1001 maquettes and when I go to the 1001 maquettes site I am told that the parcel has been shipped which apparently is false so I am starting to wonder if the people who run this company are really serious I really have doubts I will ask for a refund see
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Rating: 5 out of 5
fast, accurate delivery
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Rating: 5 out of 5
Very good quality
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Rating: 5 out of 5
delivery went well everything is fine the site is a bit messy and lacks explanation but the stock is impressive
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Rating: 1 out of 5
Covid has a good back. Change the delivery dates on the site and at least answer the phone to reassure customers. If I did that with my customers....Bref I wouldn't order from 1001 hobb any more.
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Rating: 5 out of 5
Very nice book in the right time despite the sanitary situation.
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Rating: 5 out of 5
Very good batea
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Rating: 5 out of 5
Pleasant site and competent service
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Rating: 5 out of 5
Super site bcp de choix
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Rating: 1 out of 5
Extremely disappointed !!!!!! Over 1 month and a half for delivery!!! Upon receipt of the package no paint matches the color needed for the project!!! Despite ordering the accessory kit, a salesman advised us over the phone! 30€ all the same !!!! When assembling the car, the decals were baked on (cracked when I put the car in the water to remove them) !!! Very poor finish! Over 2 hours of sanding and deburring! First and LAST order
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Rating: 5 out of 5
Taking advantage of my free time with my seven year old boy I recovered one of my "jewels", my collection of soldiers and figurines (more than 60 boxes) from when I was a child and teenager fond of models. Recently it was his birthday and I decided to give him a surprise. Within a week I have received the four boxes I requested in perfect condition. Since the confinement is getting longer, I will order again in the next few weeks.
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Rating: 1 out of 5
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
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Rating: 5 out of 5
I am a fan of building aircraft models… I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models, convenient online shopping, reasonable prices, and good customer interaction.
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Rating: 5 out of 5
Quick delivery
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Rating: 5 out of 5
Successful first order
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Rating: 5 out of 5
I am a fan of building aircraft models... I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models, convenient online shopping, reasonable prices, and good customer interaction.
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Rating: 5 out of 5
Many references in stock! Correct delivery even during the global crisis
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Rating: 1 out of 5
A month late for a delivery announced several times as having left! Misleading message from Customer Service. In short, a big disappointment
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Rating: 5 out of 5
A very wide choice with an ideal product finder to find the product of your dreams. A highly available team and good delivery tracking. What more could you ask for?
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Rating: 5 out of 5
Fast and efficient top!
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Rating: 5 out of 5
Hello I have been comfortable in my dealings with you. You are very clear and comprehensive offer a range of products to be embarrassed when you have to choose. Accurate and punctual in describing the product and giving days for delivery. I will definitely use you for other future purchases. Thank you
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Rating: 5 out of 5
Model arrived in normal time considering the situation and conforms to the description on the site
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Rating: 5 out of 5
hello to all the team perfect for delivery info good communication
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Rating: 5 out of 5
Package well received and well packaged
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Rating: 5 out of 5
Meets my expectations. Serious with good customer care
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Rating: 5 out of 5
I had initially ordered the reale and found it to be plastic. Very disappointed, I reacted with a very negative review. After calling 1001 maquettes, which is very well informed, it turns out that I was the one who made the mistake. I can't correct my initial opinion and I regret it. On the contrary, I have nothing but praise for this company. Thank you to the very kind person I spoke to on the phone. I have just received
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Rating: 5 out of 5
Despite the current difficulties, this order was quickly processed.
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Rating: 1 out of 5
Communication problems and no delivery tracking... site to be avoided.
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Rating: 5 out of 5
Excellent, very responsive, top-notch communication
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Rating: 1 out of 5
I am still waiting for an answer to the mail since I placed an order on 74 and they have not deigned to tell me or put the status of the shipment in the section of my orders. I hope that by posting an opinion you will contact me because there is no phone number that you advertise on the page and I smell a e
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