Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 334 published reviews
5 25,4k 63% 4 6 446 16% 3 2 772 7% 2 1 728 4% 1 3 995 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1 and 5 stars

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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/02/2020
Fast serious people everything perfect .
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/02/2020
Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan dit terwijl het product op stock is?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Fast and responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
VERY SATISFIED WITH ORDERS AND DELIVERY TIME
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2020
Very quick delivery to the UK, excellent service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
quality and speed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/02/2020
Na 10 dagen nog steeds geen beweging op... Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/02/2020
Na 10 dagen nog steeds geen beweging op… Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Reliable! Order received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
A well-stocked store, fast ordering and a dense network of relays in a department. I can't say enough. Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
reliability efficiency
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Great help over the phone. Thanks again
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/02/2020
Very bad experience. They sent me the wrong order and it was very difficult to contact them. Resolved that they do not have stock of what I ordered I sent them the wrong package and still waiting for a refund. I will never buy from them again.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/02/2020
- All goods delivered as expected and in good order - 1001ModelKits is a good site to browse for kits with an excellent selection being offered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Very good service from 1001 hobbies following my order for finishing products (putty, paint, tape, etc.).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Quality product, choice and speed of delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2020
ordered before noon... shipped the same day.... I ordered at 11am and my package was shipped 3 days later. unacceptable. advertising.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/02/2020
Seriousness and quality in their product I recently received the order of 2 marine containers to scale nn the quality of these is very good and the service has been serious the shipment took a few days but I was informed of it. Thank you in advance and I will be ordering again from you.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/02/2020
Great service
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Verified Buyer
Rating: 1 out of 5
following a purchase from 22/02/2020
The product was spot on just what I wanted But delivery/shipping not worth paying the extra money for faster delivery as product is not dispatched within given delivery time waited over a week for a 2 day delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Very serious and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Very satisfied with the service order fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Fast deliveries. An interesting choice of reasonable prices, but above all it's the quality of the shipments: packaging and speed of dispatch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Nothing to complain about fast delivery package in good condition model with all parts available which is not the case with some sites.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Very satisfied Fast shipping Mer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Fast service and wide selection
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/02/2020
franstalig geleverd 16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd, en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden, en dat is ook niet goedkoop. Geen aanrader dus!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Fast delivery (abroad). Reliability at every level. No reservations
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/02/2020
franstalig geleverd 16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd, en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden, en dat is ook niet goedkoop. Geen aanrader dus!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/02/2020
Great service as expected ...good
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/02/2020
Perfect. Items as described Shipment fast
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 20/02/2020
Order takes way too long to be shipped
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/02/2020
Excellent service, goods as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
Products as advertised and very good quality. Fast delivery. Recommendable trader.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
Order of two puzzles 500 and 1000 pieces arrived quickly. Superb quality.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2020
Fantastic company. Great communication. Thumbs up ????????
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/02/2020
My first very positive experience. I will buy again
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/02/2020
Among other things, I ordered 2 Revell paints (n°36140 and 36186) at a price of 269€ each. But instead I received 2 Humbrol paints (n°91 and 26) at the price of 229€ each. This replacement was made without my knowledge, and for these Humbrol paints I was charged the same price as for Revell paints, a difference to my detriment. I regret the lack of information, the replacement without validation on my part and the levy at the highest rate and not corresponding to the products delivered. I also regret that 1001 maquettes did not reply to my messages.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
good and fast
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