Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Order not received and no info from customer service
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Response from 1001hobbies
Hello Pascal,
We understand your disappointment regarding this situation and we are sincerely sorry.
According to the carrier's tracking, the package appears to be delivered.
However, in order to verify your case in more detail and provide you with an appropriate solution, we invite you to contact us via private message.
We remain at your disposal to assist you as best as we can.
Best regards,
The 1001hobbies team
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igo N.
Rating: 1 out of 5
following a purchase from 12/06/2026
Item not received
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Response from 1001hobbies
Hello igo,
We are sorry to hear that you have not received your order. We appreciate your feedback and invite you to contact our customer service so we can help you resolve this issue. Your satisfaction is very important to us.
Sincerely,
The 1001hobbies team
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David Wells W.
Rating: 5 out of 5
following a purchase from 11/06/2026
Shopping was easy. Shipping is taking a long time.
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Dianne V.
Rating: 5 out of 5
following a purchase from 03/06/2026
The delivery went well, but unfortunately I haven't been able to pick up the package yet. Since I am not home for 2.5 weeks. I won't be home until early July and by then the package will have been returned.
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Response from 1001hobbies
Dear Dianne,
Thank you very much for your positive review! We understand that it can be difficult to pick up your package when you are not at home. We hope that during your next visit to our store you can enjoy your orders again.
Best regards,
The team at 1001hobbies
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tomaso T.
Rating: 5 out of 5
following a purchase from 03/06/2026
All good I will make purchases Excellent seller Top!
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Ninett S.
Rating: 5 out of 5
following a purchase from 11/06/2026
The best purchase of all
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Giovanni B.
Rating: 5 out of 5
following a purchase from 18/05/2026
Perfect transaction excellent material
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jose ignacio J.
Rating: 5 out of 5
following a purchase from 29/05/2026
Everything perfect
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Hendrik R.
Rating: 5 out of 5
following a purchase from 11/06/2026
Yes, thank you, everything as described, as desired, very good handling, I am very satisfied.
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SILVESTRO N.
Rating: 1 out of 5
following a purchase from 01/06/2026
The shipment took too many days, and the description of the boxes is not always clear to understand the content.
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Response from 1001hobbies
Dear Silvestro,
Thank you for sharing your experience. We are sorry to hear that you encountered difficulties regarding delivery times and the clarity of the descriptions.
We would be happy to examine the situation in more detail and find a solution that can satisfy you. We invite you to contact us directly via email at [email protected], so that we can assist you better.
Best regards,
The 1001hobbies team
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TOM S.
Rating: 5 out of 5
following a purchase from 24/11/2025
excellent!
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Sylvia D.
Rating: 1 out of 5
following a purchase from 31/05/2026
I placed an order that was supposed to be delivered, the package is nowhere to be found, you try to resolve it via email, no response, I will never order here again, they didn't put the house number on the package.
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Response from 1001hobbies
Dear Sylvia,
We are sorry to hear that you are experiencing issues with your order and that you have not received a response to your email. We would like to help you resolve this. Could you please send us a private message with your order details so we can look into this together?
Best regards,
The team of 1001hobbies
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Gary L.
Rating: 5 out of 5
following a purchase from 12/03/2026
Fantastic model shop will definitely buy from again Thank you.
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Stefan R.
Rating: 5 out of 5
following a purchase from 01/06/2026
Everything went very well
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Gael G.
Rating: 5 out of 5
following a purchase from 07/06/2026
Overall good, I give 5 stars but I still criticize the lack of photos on the site and even some that do not correspond to the product, improving this would be nice. Thank you!
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Christophe W.
Rating: 1 out of 5
following a purchase from 15/04/2026
Client for years. First disappointment. More than 2 months of waiting... fortunately, it wasn't a gift or surprise for someone else. This won't stop me from ordering again anyway.
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Response from 1001hobbies
Hello,
Thank you for your message and we sincerely apologize for the situation encountered.
We understand your disappointment with this experience and we apologize for the inconvenience caused.
We remain fully at your disposal to assist you. Please do not hesitate to contact us so that we can review your case and find an appropriate solution.
Best regards,
The 1001hobbies team
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Rene C.
Rating: 5 out of 5
following a purchase from 07/06/2026
?
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Fatima V.
Rating: 5 out of 5
following a purchase from 05/06/2026
I consider them to be good products, of high quality and the prices are appropriate, the purchasing and delivery process is very efficient and everything arrives on time and in good condition. There was no problem with the courier service. The bag arrived in perfect condition. I am very satisfied with the purchase.
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Pierluigi D.
Rating: 1 out of 5
following a purchase from 10/06/2026
It is absurd to travel 60 km to go to BRT to pick up the goods. At home, do we need to include shipping in the purchase of materials???
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Response from 1001hobbies
Dear Pierluigi,
Thank you for your feedback. We are sorry that the pickup experience did not go satisfactorily and we understand your frustration.
We invite you to contact us directly via email at the address [email protected], so we can discuss the situation and find a solution together.
Best regards,
The 1001hobbies team
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Jose P.
Rating: 5 out of 5
following a purchase from 18/05/2026
Due to the product, fast shipping and very economical, I recommend it.
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jean B.
Rating: 5 out of 5
following a purchase from 10/06/2026
everything was perfect thank you again
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Nicolas D.
Rating: 5 out of 5
following a purchase from 10/06/2026
no issues, product meets my expectations.
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Sebastien N.
Rating: 1 out of 5
following a purchase from 11/05/2026
Deplorable, customers waiting for ages on a product that is in stock. I do not recommend. One and a half months to deliver without any commercial gesture.
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Response from 1001hobbies
Hello Sébastien,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. We always strive to improve our service and would be happy to discuss this in more detail with you. Please do not hesitate to contact us directly so that we can find a solution together.
Best regards,
The 1001hobbies team
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Peter V.
Rating: 5 out of 5
following a purchase from 01/01/2026
Great, according to agreements.
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Didier M.
Rating: 5 out of 5
following a purchase from 06/03/2026
Order compliant and perfect careful packaging thank you
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Alain P.
Rating: 5 out of 5
following a purchase from 09/06/2026
I received my package in perfect condition and the model meets my expectations
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Adrien K.
Rating: 5 out of 5
following a purchase from 05/06/2026
Everything went very well, good communication, careful and fast shipping. I can only say bravo and thank you.
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david B.
Rating: 5 out of 5
following a purchase from 08/06/2026
Very good site with quite a lot of choice and delivery on time. But I would like even more references in large sizes regarding airplanes.
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Response from 1001hobbies
Hello David,
We warmly thank you for your positive feedback and encouragement. We are delighted that you appreciated our product selection and delivery service. Your suggestion regarding large size references for airplanes is valuable and we will take it into account for the future. We hope to see you again soon on our site!
Best regards,
The 1001hobbies team
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Régis F.
Rating: 5 out of 5
following a purchase from 09/06/2026
Very fast shipping, careful packaging, quality reduced model. Perfect! Thank you!
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José Miguel G.
Rating: 5 out of 5
following a purchase from 31/05/2026
Everything perfect and fast and good
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Waldemar R.
Rating: 5 out of 5
following a purchase from 04/06/2026
Everything is great !!!
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Fabienne F.
Rating: 5 out of 5
following a purchase from 07/06/2026
Very nice ACDC magnet and arrived very quickly
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HERMINIO JAVIER B.
Rating: 5 out of 5
following a purchase from 06/06/2026
THE WHOLE OPERATION HAS TURNED OUT TOTALLY EFFICIENT
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Alan R.
Rating: 5 out of 5
following a purchase from 06/06/2026
My merchandise arrived in perfect condition. It came in a timely manner. I’m very satisfied with my purchase.
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Hannelore D.
Rating: 1 out of 5
following a purchase from 28/05/2026
The description of the item does not match the content at all. It says diecast assembled model. It is completely plastic, NOT ASSEMBLED AND NOT PAINTED
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Response from 1001hobbies
Dear Hannelore,
Thank you very much for your feedback. We are sorry to hear that the item does not meet your expectations. Your comments are important to us and we would like to discuss this further with you to find a solution.
Best regards,
The team of 1001hobbies
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Bastien D.
Rating: 5 out of 5
following a purchase from 07/06/2026
Package arrived earlier than expected and intact
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Sergio B.
Rating: 1 out of 5
following a purchase from 30/04/2026
I have not received any news regarding my order and no response to the email for a month. At that point, I activated PayPal's purchase protection. The next day they shipped the package. When it arrived, however, one model was missing. Unreliable
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Response from 1001hobbies
Dear Sergio,
We are sincerely sorry for the situation encountered and for the lack of communication regarding your order. We fully understand your dissatisfaction.
Regarding the missing item upon receipt of your package, we invite you to contact us directly at the email address [email protected], so we can examine your case and propose an appropriate solution as soon as possible.
We remain fully at your disposal to resolve this issue and thank you for your feedback.
Best regards,
The 1001hobbies team
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Vincent L.
Rating: 5 out of 5
following a purchase from 05/06/2026
Fast and perfect shipping, thank you!
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FRED D.
Rating: 1 out of 5
following a purchase from 07/05/2026
Catastrophic. Order of 3 items, one delayed delivery for 3 weeks. I therefore decide to remove this item. Delivery arrived at the wrong address, return to sender. Request for resending the order, but still nothing for 2 weeks
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Response from 1001hobbies
Hello Fred,
We completely understand your disappointment and we are sincerely sorry for the inconveniences you encountered with your order. To better assist you and find a solution, we invite you to contact us directly at the address [email protected].
Best regards,
The 1001hobbies team
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Xavi P.
Rating: 1 out of 5
following a purchase from 18/05/2026
Never again. Bad after-sales service. What I ordered hasn't arrived and no one is responding.
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Response from 1001hobbies
Hello Xavi,
We sincerely regret that your experience has not been satisfactory. We invite you to contact our customer service at [email protected] so that we can help you resolve this inconvenience. Your satisfaction is very important to us.
Sincerely,
The 1001hobbies team.
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