Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 350 published reviews
5 25,4k 63% 4 6 447 16% 3 2 772 7% 2 1 728 4% 1 3 995 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
Fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
very good relationship
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
No problems at all. Delivery took place on the agreed date and the product corresponded perfectly to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Package conforms to description and was shipped quickly. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Order arrived on time no particular problems to note careful packaging correct follow-up ... to encourage
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Nothing to criticize. Your website is well designed, whether you choose the layout or order it. Deadlines are respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
I am completely satisfied with my order and its processing. Continue ... there is nothing to say. Me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
I ordered a car from the 1001 maquettes site as a Christmas gift. I needed to change the reference before shipping and the service was reactive. Delivery within
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Delivery right on time. Everything as ordered. What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Very fast. Thank you
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 16/12/2017
I ordered an etching film on 14.10.2017 and have not received it to date on 16.12.2017 despite repeated e-mail contact. Supposedly sent then not available again. The announced refund has not been made to date either. For me, 1001 modellbau is a completely incompetent model making supplier with catastrophic customer service. - A.Stöbe Gotha
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Delivery as expected. I highly recommend******
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
I put 5 stars what more to say ... ... model conforms to the description very fast shipping and the poster as a gift the little extra that makes you smile thank you I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Order placed and delivered well ... Order placed and delivered well packaged and timely. Birthday present which the recipient was extremely pleased with and has now got pride of place with the many others in his collection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
The order was sent very quickly and was very well packaged. In short, it was just great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Nothing to complain about an order for the discovery of a product, the shipment was fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Everything went very well. I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Received my order very quickly very well packaged very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Fast. Order ok
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/12/2017
Excellent communicationgreat deliverytimesperfect packaging.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/12/2017
Order placed and delivered well … Order placed and delivered well packaged and timely. Birthday present which the recipient was extremely pleased with and has now got pride of place with the many others in his collection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Very good. Order placed on a Sunday evening and received on Wednesday morning
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Recommend Excellent , 1001 model kits for filled an order that no other model outlet could, I highly recommend them , if it's been made then they'll probably have it. Look no further!!!*****
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Model are exactly as described and good ... Model are exactly as described and good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Fast delivery.very good product.all the best!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
super service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
very good value fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
compliant product and delivery. Impec
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/12/2017
Model are exactly as described and good … Model are exactly as described and good quality.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/12/2017
Recommend Excellent , 1001 model kits for filled an order that no other model outlet could, I highly recommend them , if it's been made then they'll probably have it. Look no further!!!*****
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/12/2017
Reliable. Arrives on time. Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2017
Item conforms and delivery on time I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2017
Fast delivery - Careful packaging - I am very satisfied with my order Thank you
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/12/2017
Great site ! Punctual shipping.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/12/2017
Terrible customer service Terrible customer service. I never got my tracking number, the “customer service” line was a joke. High shipping costs, and slow shipping. Archaic website, and terrible experience. Save yourself time, money and frustration and stay away from these crooks.
Response from 1001hobbies
Dear customer, Your order was sent on the 5th of December, 1 working day after you placed your order. Please note we ship from France and as you chose the shipment by letter, the delivery delay is often quite long. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2017
Terrible customer service Terrible customer service. I never got my tracking number, the "customer service" line was a joke. High shipping costs, and slow shipping. Archaic website, and terrible experience. Save yourself time, money and frustration and stay away from these crooks.
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Response from 1001hobbies
Dear customer, Your order was sent on the 5th of December, 1 working day after you placed your order. Please note we ship from France and as you chose the shipment by letter, the delivery delay is often quite long. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/12/2017
Serious company for modeling lovers wide assortment of all types of models and modeling materials I recommend it to anyone you have to have a little patience with the carriers but it is not a matter of 1001 models once again delighted with the purchase I have made as these models are exclusive and unique only found in 1001 models and at a very competitive price many grac
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
très bien + 10 caracteres ( m'énerve pas
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
Very fast delivery and very rare stock, especially for painters.
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