1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
I've placed an order and it has been 10 days and still delivery I've placed an order and it has been 10days now and I have not received my products and yet my credit card has been charged. I've contacted the web site with no resolution or reason as to why I have not received my products ordered.
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Response from 1001hobbies
Dear customer, Apparently there is an issue with DHL, an investigation is ongoing to find out its current status. We will let you know as soon as we get more information. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/11/2017
The only downside is that in all items there are no photos on the web to see the product and put or classify the products already assembled from those that need to be painted and assembled otherwise all well and speed in the en
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/11/2017
Models of excellent quality and workmanship delivery time met.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2017
The shipping was slow The shipping was slow, but after thinking about shipping Flamible products I know surface shipping was the only option.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2017
Great detail and I love the ability to … Great detail and I love the ability to easily sand/cut resin molded parts. I was able to re-configure the US Navy pilot to an AVG pilot for my P-40B. My compliments to PJ Production for an excellent figure. No problems with delivery to the US was also nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
Great detail and I love the ability to ... Great detail and I love the ability to easily sand/cut resin molded parts. I was able to re-configure the US Navy pilot to an AVG pilot for my P-40B. My compliments to PJ Production for an excellent figure. No problems with delivery to the US was also nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
+++ Perfect order, fast delivery, very neat package, TOP scale models. A special mention for the regular follow-up by email at each stage of the order and especially from shipment to arrival. Very practical! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
Perfect very fast recommended sea
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
The shipping was slow The shipping was slow, but after thinking about shipping Flamible products I know surface shipping was the only option.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
Great choice of products pleasant welcome and relevant advice over the phone for the novice that I am, a little lost in the color references careful delivery on time. I highly recommend this bou
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/11/2017
COMPLETE SATISFACTION. Ideal for WKII diorama.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Good order tracking information. On-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Perfect control from start to finish
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
it's very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Fast shipping
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 15/11/2017
Please spare me such mails I don't want to have anything more to do with this miserly company. Lousy business dealings I bought a model the first package without content but customs costs the second package with content but again customs costs. Who will reimburse me - because of this company - for my first customs costs?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Very good quality and exceptional after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Delivery time a little long good quality order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/11/2017
After 2 months(!) still didnt receive ... After 2 months(!) still didnt receive anything. Sended several emails to ask for information about my order. First got response ""you should receive your product soon"". After asking again a week later, for the first time somebody would check if the shipment might have been lost (?!?!?!?) Again a week later still no info at all. By far the worst onlineshop I ever encountered. I feel like they stole my money
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Response from 1001hobbies
Dear customer, An investigation is ongoing to find out the status of the shipment. If it turns out to be lost, we will prepare a new package and send it as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/11/2017
After 2 months(!) still didnt receive … After 2 months(!) still didnt receive anything. Sended several emails to ask for information about my order. First got response ""you should receive your product soon"". After asking again a week later, for the first time somebody would check if the shipment might have been lost (?!?!?!?) Again a week later still no info at all. By far the worst onlineshop I ever encountered. I feel like they stole my money
Response from 1001hobbies
Dear customer, An investigation is ongoing to find out the status of the shipment. If it turns out to be lost, we will prepare a new package and send it as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
serious and fast i am very satisfied recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Very responsive order on Sunday received Tuesday top to bie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
professional and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Package conforms to my order and received very quickly only posit
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/11/2017
Everything went great.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/11/2017
Fast and well packaged delivery. For the site ownerAdministrator: please sort the acrylic model colors on the website by article number. e.g.: X1 X2 X3 ....... Xf1 XF2 XF3 etc.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/11/2017
Excellent suppliers of plastic model … Excellent suppliers of plastic model kits. The kit I ordered was delivered very promptly and in good condition thanks to the good packing. The company has an extensive range, some hard to find elsewhere.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/11/2017
Great service I was after a particular Tamiya upgrade kit which was difficult to find, 1001 had it and at a good price. I ordered it and it arrived quickly. Great service and communication.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Great service I was after a particular Tamiya upgrade kit which was difficult to find, 1001 had it and at a good price. I ordered it and it arrived quickly. Great service and communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Excellent suppliers of plastic model ... Excellent suppliers of plastic model kits. The kit I ordered was delivered very promptly and in good condition thanks to the good packing. The company has an extensive range, some hard to find elsewhere.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/11/2017
Great Great. It arrived quickly as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
very satisfied with the product well packaged fast shipping i recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
delivered on time as announced by email. professional team. nothing to complain about. i would definitely recommend matos and models from
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/11/2017
order placed on 03112017 shipped on 07112017 apparently not shipped the same day due to logistician error? As of today 12112017 the order has still not been dispatched.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
Great Great. It arrived quickly as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
Well-packaged items delivered on time
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/11/2017
Excellent in every way.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 11/11/2017
EXCELLENT BOTH PURCHASE AND SHIPPING.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2017
TB thank you goodbye
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