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A
Rating: 5 out of 5
Very good and complete selection. Easy to navigate website, easy to order, fast and accurate delivery. I recommend
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 353 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1 and 5 stars
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Rating: 5 out of 5
I'm very satisfied with the service and the prompt handling of a complaint, so I highly recommend it and I'll be ordering again in the future! Congratulations to the staff, who are always available and attentive to their customers' needs!
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A
Rating: 5 out of 5
Quick delivery, product well protected, nickel-plated
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A
Rating: 5 out of 5
delivered promptly and well packaged right price
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A
Rating: 5 out of 5
Products as ordered. Delivery on time Good telephone contact
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A
Rating: 5 out of 5
fast, impeccable shipping
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C
Rating: 1 out of 5
Last 12122016 I placed an order that was charged to my account on 14122016. Not receiving the product and not having information on the status of the order I made several calls in which an answering machine answered indicating to send an email which I did after three emails sent to which no one has responded on 06012017 13012017 and 24012017 I find that as of the date of sending this notice no one has contacted me to tell me the status of the order or responded to my request for a refund of the amount paid. I request a refund of the amount paid (14508€) to the credit card I used to place the order.
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A
Rating: 5 out of 5
Fast, trouble-free delivery. Wide choice of materials and models I recommend
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A
Rating: 5 out of 5
good quality
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V
Rating: 5 out of 5
Thank you for correct delivery!
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A
Rating: 5 out of 5
1001 maquette is my main supplier and gives me complete satisfaction.
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A
Rating: 1 out of 5
missing parts in the grids scheme does not correspond to the product very very mecho
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V
Rating: 5 out of 5
Everything is fine!
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V
Rating: 1 out of 5
TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY … TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY GET 1 then after my email thay say its a printing mistake 4 days after that 1001 send me a message/email offer for another 24 at the same price well out of order would never buy from these con men
Response from 1001hobbies
Dear customer, As previously explained it is a display issue. As a compensation for the inconvenience we can offer you a 50% discount on the product price which will be refunded on your bank account. Please let us know if we should do so. Otherwise you can send the product back for a refund. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 1 out of 5
TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY ... TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY GET 1 then after my email thay say its a printing mistake 4 days after that 1001 send me a message/email offer for another 24 at the same price well out of order would never buy from these con men
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Response from 1001hobbies
Dear customer, As previously explained it is a display issue. As a compensation for the inconvenience we can offer you a 50% discount on the product price which will be refunded on your bank account. Please let us know if we should do so. Otherwise you can send the product back for a refund. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 1 out of 5
Not at all happy. Ordered on September 24 and still received nothing. Customer service mute for 2 days. No news.
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A
Rating: 5 out of 5
no problem
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C
Rating: 5 out of 5
Order arrived promptly with no problems
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A
Rating: 5 out of 5
very fast and very professional
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A
Rating: 5 out of 5
Very good service, delivered exactly on time. Félicit
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A
Rating: 5 out of 5
Very good both in terms of information and delivery
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A
Rating: 5 out of 5
Prompt services Prompt services, parts arrived well packaged and in good condition
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A
Rating: 5 out of 5
perfect fast well packaged
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A
Rating: 5 out of 5
No negative comments. The packaging is perfect, the products received conform to the order, the ease of ordering is real and the delivery time is very short.
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V
Rating: 5 out of 5
Prompt services Prompt services, parts arrived well packaged and in good condition
A
Rating: 5 out of 5
Fast ordering and shipping
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A
Rating: 5 out of 5
Super très bon site de maquette ça m 'eu rappel quand j'ai té enfant quand j'a l'ai aux magasin pour acheter des maqu
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A
Rating: 5 out of 5
Product quality delivery times are respected
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A
Rating: 5 out of 5
Thank you for the speed of my order. I am very happy with your service. Excellent material. Sincerely
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Rating: 5 out of 5
I used to receive my orders at home, but now they're dropped off at a relay point. Why? Otherwise, they're always as professional and of good quality.
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Rating: 5 out of 5
Very good sit
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A
Rating: 5 out of 5
Very satisfied claude CHAFFI
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Rating: 5 out of 5
I highly recommend it.
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V
Rating: 5 out of 5
Everything was fine! Delivery took approx. 1 week. The items are great!
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V
Rating: 5 out of 5
Ordering and delivery went smoothly. I am also satisfied with the price
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A
Rating: 5 out of 5
Perfect. Package received quickly. Impeccable products
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A
Rating: 5 out of 5
Clean, fast shipping at a reasonable price
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A
Rating: 5 out of 5
Very serious companyproduct very well packaged and delivered on time with punctuality and efficiency follow up by mail very well done very satisfied with the product as with the delivery I le
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A
Rating: 5 out of 5
delivery on time, no problems, everything arrived in good condition
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A
Rating: 5 out of 5
Very good order tracking without having an account. Good product
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