Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2017
Fast delivery of the pleasure choice stock.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2017
fast and very professional
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2017
everything went very well i highly recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2017
super model
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2017
Order delivered complete and compliant, well packaged and protected. Delay a little long (9 days) Only downside: no response to messages about the order Seriousness and competence my
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2017
Fast and as ordered. Package arrived in excellent condition and well protected.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2017
Very EXCELLENT response to my questions ... Very EXCELLENT response to my questions and products received as promised, well packed and on time. Thank you, Charles
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/06/2017
Very EXCELLENT response to my questions … Very EXCELLENT response to my questions and products received as promised, well packed and on time. Thank you, Charles
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2017
Order taken quickly and sent very quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2017
My opinion only concerns the order itself on the 1001 maquettes site and the delivery by colissimo to a different recipient, as I wanted to make a surprise gift. Having no knowledge of models, I was nonetheless very pleased with the site, which was very complete for each product, so that I could make my choice of model. Then the order tracking was excellent, I had news every day so I knew exactly when the delivery would take place and I was able to manage the success of the delivery from home. I can't comment on the construction of the model.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2017
Excellent communication and very fast delivery. Serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2017
many products available and fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2017
Perfect company serious and fast a good service to recommend cordially Mick from l'ile de la réunio
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2017
fast order arrived on time, even if Mondial relai tracking is fuzzy. Packaging corresponds to products
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/06/2017
Very kind fast shipping and great products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
perfect! order conforms
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Service that lived up to expectations. Paint references not available elsewhere
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Good quality product, just as I expected. Parfai
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
beautiful, varied catalog. Easy ordering and delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Fast delivery. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Super fast shipping!! Super fast shipping!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Excellent shop! Excellent shop!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Serious and fast...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Very good site I've never been disappointed.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/06/2017
Super fast shipping!! Super fast shipping!!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/06/2017
Excellent shop! Excellent shop!
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/06/2017
delivery times far too long.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2017
Excellent items and excellent support! Excellent items and excellent support!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2017
Excellent sales service
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/06/2017
Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.
Translated reviews
Response from 1001hobbies
Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 20/06/2017
Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.
Response from 1001hobbies
Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/06/2017
Excellent items and excellent support! Excellent items and excellent support!
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/06/2017
Delighted with the treatment and speed of delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Thanks for the kit Thanks for the kit. Great to deal with.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
speed and quality of shipment
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
-
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2017
Got exactly what I expected Got exactly what I expected, correct order, delivered before time stated, no hassle, couldn't want more.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 19/06/2017
SLOW SERVICE I still haven't received my order which was placed on June 3rd.
Response from 1001hobbies
Dear customer, Your order was sent on the 6th of June, apparently it was lost during shipping. We will prepare a new order to send the product again tomorrow. We apologize for the inconvenience. Best regards, The 1001modelkits team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2017
Thanks for the kit Thanks for the kit. Great to deal with.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2017
Excellent service Excellent service
We use cookies for audience measurement and improving user experience.