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A
Rating: 5 out of 5
I appreciate 1001 maquette for the various choices it offers.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 277 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 5 stars
Reset filtersV
Rating: 5 out of 5
Decals Very pleased, have been trying to get these decals for a long time. 1001 Model kits kept me informed all the way and they arrived in pristine condition. Happy to unequivocally recommended... I will certainly use 1001 Model kits again
A
Rating: 5 out of 5
Fast and in good condition
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A
Rating: 5 out of 5
Decals Very pleased, have been trying to get these decals for a long time. 1001 Model kits kept me informed all the way and they arrived in pristine condition. Happy to unequivocally recommend... I will certainly use 1001 Model kits again
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A
Rating: 5 out of 5
exellentes livraison bon emballage et delai respect
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A
Rating: 1 out of 5
In June 2016 I purchased a set of colors I paid they sent me the invoice but to date I still have not received anything and we are at 06072016. In an email they wrote me that they had shipped to DHL courier but contacted the courier I was told that they never received the package. Unacceptable and thieving behavior.
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A
Rating: 5 out of 5
Reasonable prices and professional follow-up
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A
Rating: 5 out of 5
Excellent choice of models from all horizons. Also a wide range of accessories and paints. Delivery was fast and smooth.
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A
Rating: 1 out of 5
Still waiting for my purchase Placed an order over a month ago. Had to send an email to get the status of my order and a day later received an email that it had shipped. That was 2 weeks ago. NOT recommended
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Response from 1001hobbies
Dear customer, Your order was sent on the 23/06/16, 8 working days after you placed your order. This delay corresponds to the information on our website. We invite you to recognize this and to assess your comment, which seems unfair. Best regards, Customer service 1001modelkits
V
Rating: 5 out of 5
An excellent supplier They provided the goods I ordered on time and well packaged keeping me informed of the progress of the order
V
Rating: 1 out of 5
Still waiting for my purchase Placed an order over a month ago. Had to send an email to get the status of my order and a day later received an email that it had shipped. That was 2 weeks ago. NOT recommended
Response from 1001hobbies
Dear customer, Your order was sent on the 23/06/16, 8 working days after you placed your order. This delay corresponds to the information on our website. We invite you to recognize this and to assess your comment, which seems unfair. Best regards, Customer service 1001modelkits
A
Rating: 5 out of 5
An excellent supplier They provided the goods I ordered on time and well packaged keeping me informed of the progress of the order
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A
Rating: 5 out of 5
Packages well packed respect
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A
Rating: 5 out of 5
Store to recommend
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A
Rating: 5 out of 5
Compliant item and fast delivery with perfect follow-up.
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C
Rating: 5 out of 5
I bought an rc model that I couldn't find in stores. 1001 maquetas found it for me without problems. I plan to continue buying in the future.
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A
Rating: 5 out of 5
very good service
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A
Rating: 5 out of 5
Easy to place order, items defined very correctly. The step-by-step follow-up until delivery is appreciated. I recommend this site without a pro
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A
Rating: 1 out of 5
Site with quite a lot of choice but 2 weeks late for material in stock and supposedly delivered in 7 days ...and it hasn't left their premises yet....and no return mail...Last purchase that's for sure. On the other hand, they're quick to cash in and quick to register the requested refund on their site...We'll have to see how long it takes, though.
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A
Rating: 1 out of 5
Haven't Received my order yet. Order was sent to old address. I had thought I had changed it in time to get it sent to my present address. Am working with former landlord to try & track down where the package ended up. Not really a critisism of 1001 modelkits, as much as DSL, who could of done a better job checking who was signing for the package
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Response from 1001hobbies
Dear customer, If you do not manage to get your package back, please contact us at [email protected] We will then contact DHL and try to solve the issue. Best regards, The 1001modelkits team
V
Rating: 1 out of 5
Haven't Received my order yet. Order was sent to old address. I had thought I had changed it in time to get it sent to my present address. Am working with former landlord to try & track down where the package ended up. Not really a critisism of 1001 modelkits, as much as DSL, who could of done a better job checking who was signing for the package
Response from 1001hobbies
Dear customer, If you do not manage to get your package back, please contact us at [email protected] We will then contact DHL and try to solve the issue. Best regards, The 1001modelkits team
A
Rating: 1 out of 5
Have not received good ordered on time. Having to have DHL figure out why they did not have package for pick up. Needed this on time.
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Response from 1001hobbies
Dear customer, Apparently DHL sent the package back to us because some documents were missing. Would you like to cancel your order and get a refund? Best regards, The 1001modelkits team
V
Rating: 1 out of 5
Have not received good ordered on time. Having to have DHL figure out why they did not have package for pick up. Needed this on time.
Response from 1001hobbies
Dear customer, Apparently DHL sent the package back to us because some documents were missing. Would you like to cancel your order and get a refund? Best regards, The 1001modelkits team
A
Rating: 5 out of 5
satisfied
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V
Rating: 5 out of 5
decals It took a little while ,my order arrived today,and they [the decals] are what I needed to complete my model. Nice to know your available.
A
Rating: 5 out of 5
decals It took a little while ,my order arrived today,and they [the decals] are what I needed to complete my model. Nice to know your available.
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V
Rating: 5 out of 5
1/72 scale helicopter pilot figures Excellent product and fast overseas shipping.
A
Rating: 5 out of 5
1/72 scale helicopter pilot figures Excellent product and fast overseas shipping.
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A
Rating: 1 out of 5
A cancellation request ignored and yet sent 6 times and before shipping.
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A
Rating: 5 out of 5
quality and price I recommend
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A
Rating: 5 out of 5
Fast and precise
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A
Rating: 5 out of 5
A very good house with a huge selection.
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Rating: 1 out of 5
After 2 months still waiting for my refund 17 june - I've sended several emails, no response, no money back, still waiting for my €138. 12 july: received an e mail after my review on trustpilot, but still waiting for my money.
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Response from 1001hobbies
Dear customer, We apologize for the delay. The refund will be issued in a few days. I sent you an email for this matter. Best regards, The 1001modelkits team
V
Rating: 1 out of 5
After 2 months still waiting for my refund 17 june - I've sended several emails, no response, no money back, still waiting for my €138. 12 july: received an e mail after my review on trustpilot, but still waiting for my money.
Response from 1001hobbies
Dear customer, We apologize for the delay. The refund will be issued in a few days. I sent you an email for this matter. Best regards, The 1001modelkits team
A
Rating: 5 out of 5
Very good store, wide selection and impeccable order tracking.
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A
Rating: 5 out of 5
deadline met reliable efficient
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V
Rating: 5 out of 5
1001 mdelkits Very good service and a good price for the item I bought I will use again Thank you 1001 Modelkits
A
Rating: 5 out of 5
1001 mdelkits Very good service and a good price for the item I bought I will use again Thank you 1001 Modelkits
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V
Rating: 5 out of 5
just what i was looking for thanks a lot thanks for or the part I was looking for
V
Rating: 5 out of 5
Great Service! I would buy from 1001 Modelkits again in the future. What I ordered came well packaged. Thank you for the great service!