Dear Sandra,
Thank you for taking the time to share your feedback, although we are sincerely sorry to learn of your disappointment.
We fully understand your frustration at not having received your order, and we would like to apologize for this situation.
So that we can review your case and provide a solution as quickly as possible, we kindly invite you to contact our customer service team directly:
• Via the contact form available at the bottom right corner of our website
• By email:
[email protected]
Our team will do everything possible to resolve this issue promptly and provide you with an appropriate solution.
Kind regards,
The 1001Hobbies Team