Customer reviews of 1001hobbies

Fast and careful delivery

Site not polluted by the French administrationdonc efficientcustomers are well informedquick deliverypackages very well packaged and above all a very large choiceif I were a teacher I would say:co

Fastefficientwell packagedeverything is perfectnothing to complain aboutI would recommend

Never knew things could be so good Thank you, everything arrived in perfect condition, service was quick and know I know about your products I can certainly purchase more pieces as I have a number of Aircraft to build. Again thanks for everything Fred

Never knew things could be so good Thank you, everything arrived in perfect condition, service was quick and know I know about your products I can certainly purchase more pieces as I have a number of Aircraft to build. Again thanks for everything Fred

Great service! Thanks for a flawless transaction.

I recommend great quality of sale.pour les accros de modélles réduis et tous le matérielles qu'il faut pour donner vie a votre maqu

Great service! Thanks for a flawless transaction.

Fast delivery, I was informed of the payment and shipment, nothing to say. The product is as advertised on the site. However, it remains difficult to evaluate the tail

Fast and accurate shipping

I placed an order for a decal sheet, which arrived on time. This was the 2nd order I placed with 1001 maquettes, which were perfect.

I ordered a yellow Fleischmann Shell wagon after requesting confirmation of availability by email specifying the color and marking of the wagon - confirmation of ""dispo"" - Received a silver wagon with no relation to the one ordered - Nothing to do to obtain a refund n of the purchase - Customer service only there to not answer Absolutely avoid this seller The 2304 - Following response from 1001 maquettes indeed they offered to return the wagon I c""At your expense and with file opening fee of 3 Euros"" This is how 1001 maquettes assumes its errors! Le 3004 - Following 1001 Maquettes' last message, I contacted customer service again, who agreed, after discussions, to a full refund of the purchase price and reimbursement of the cost of returning the non-compliant item. So as far as I'm concerned, the dispute is over. I'd just like to point out that the purchase took place on March 21. So if I keep just one star for the review (very bad first experience, but I'd like to point out that Customer Service has always been very courteous on the phone), I'm withdrawing the ""A FUIR - dishonest store"" to say ""You must insist that they take responsibility for their shipping error"".

exellent fast and efficient

A pleasant, user-friendly and practical site with quality products. Fast, careful delivery. Prices could be more competitive.

I highly recommend this site fast delivery impeccable follow-up and listening. Just some items a bit expensive but you can't have everything...

the stranfert sheet is very goodbecause I use it for my armored trains that I make.

A welcoming site, very intuitive navigation, a wide selection and, above all, fast, worry-free shipping: I highly recommend it!

Order received without problems and conforms to product description

Order from Japan I ordered a model kit which is difficult to get in Japan. The kit has sure arrived two weeks after I ordered by cheapest shipping way provided by the shop. Thank you!

Everything perfect . Wonderful!!!!!!!!!

Order from Japan I ordered a model kit which is difficult to get in Japan. The kit has sure arrived two weeks after I ordered by cheapest shipping way provided by the shop. Thank you!

excellent site and if one needs information very good acceuil téléphoni

I haven't had any problems

ALWAYS SATISFIED WITH THE FOLLOW-UP AND PROCESSING OF ORDERS.

nothing to say - super fast shipping and order processing - very well packaged

exactly what I was looking for delivery a little slow maybe.i recommend

Reliable fair absolutely super

Product as expected received on time and emails to keep me informed of progress.

items in conformityaffordablepriceserious followuptime respected i recommend this site

The transaction took place quickly and without any problems. From my point of view, I can only recommend it. Definitely not my last order from 1001modellbau.

I had booked express delivery to receive the parcel within the week. I didn't hear from him for the whole week, and it was only the following week that I received an e-mail telling me that my parcel was on its way. So I received it well after the 4 to 6 days I'd expected when ordering. I sent an e-mail before receiving it to find out why it was late and why I had received duplicate e-mails with errors in the automatic e-mails (one sentence did not appear correctly). I was waiting for an explanation. I received a few lines of reply with no apology, no explanation and, above all, no answers to my questions. So I sent another e-mail and I'm still waiting for an answer. This company doesn't manage after-sales service and customer relations at all. I'm very disappointed. I'd read some good comments, especially about deliveries, but apparently not everyone is on the same page.

Virtually unprotected packaging (a small piece of crumpled kraft paper insufficient to protect the miniature during transport. On unpacking, I see that the car's windscreen is broken. I wrote to 1001 maquettes...who merely offered me free delivery on my next order..... even though this was a standard commercial offer (I had already received an e-mail to this effect before delivery!). In short, deplorable service. And the customer service email was not signed and had no telephone number. TO BE AVOIDED

I recommend the 1001 maquettes website without any problem.

Great choice of products for model makers. Fast delivery, good communication. Would recommend.

ALL OK ! YOU ARE VERY WELL!!! AAAAA+++++ FIND PERFECT COMMUNICATION AND DESCRIPTION OF THE PRODUCT. SPEED DELIVERY, REASONABLE COSTS, PACKAGING PROOF OF DAMAGE.

Great service Good selection and great service. Quick shipping.

Great service Good selection and great service. Quick shipping.

ALL OK ! YOU ARE VERY WELL!!! AAAAA+++++ FIND PERFECT COMMUNICATION AND DESCRIPTION OF THE PRODUCT. SPEED DELIVERY, REASONABLE COSTS, PACKAGING PROOF OF DAMAGE.

Very good service from ordering to receiving the product. I recommend

Perfect and very correct site! The 1st model I bought was missing a cluster (the track drive wheels). So I bought Friul tracks for my model with a 50% discount on this kit. The se""après-vent"" is therefore first-rate. I recommend this site and will recommend it again next time.