Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 283 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1 and 5 stars

Reset filters
J
Jean- Claude F.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very good.
Translated reviews
P
philippe D.
Rating: 5 out of 5
following a purchase from 28/02/2025
available - shipped today
Translated reviews
C
Calvin U.
Rating: 1 out of 5
following a purchase from 12/03/2025
The order took almost a month to be delivered. It was not at all clear that some items were out of stock; at the time of the order summary, I saw no information regarding such a long delivery time. As a reseller, what is your purpose if you do not have stock?
Translated reviews
Response from 1001hobbies
Hello dear customer,

We regret this review and apologize for the delay.

We would like to remind you that 1001Hobbies is a small business that offers over 200,000 references on its website. Therefore, you will understand that we cannot have all these references in stock in our warehouse.

Moreover, there are two types of products to consider on our site: 'available' products that are specially ordered for you from our supplier, and 'available - shipped today' products that are in stock in our logistics depot in Isère.

We hope you understand our position.

Best regards,
1001Hobbies
B
Borja T.
Rating: 5 out of 5
following a purchase from 31/03/2025
The shipping was fast and I love the product. Very happy without a doubt.
Translated reviews
G
gilles M.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very good, but a bit long for delivery.
Translated reviews
D
Djamel A.
Rating: 5 out of 5
following a purchase from 30/03/2025
Great
Translated reviews
L
Lorène H.
Rating: 1 out of 5
following a purchase from 16/03/2025
Received a Demon Slayer pop figure with a defect, a missing arm. I contacted customer service via email but have not received a response since March 22 ...
Translated reviews
Response from 1001hobbies
Hello dear customer,

We regret this review and apologize for this incident.

After checking, we did not receive your email and we are sorry for that. However, we inform you that our customer service sent an email today asking for photos of the broken product. As soon as we receive these photos, we will open a customer service investigation with our supplier to provide you with a quick response.

Best regards,
1001hobbies
O
Oliver K.
Rating: 5 out of 5
following a purchase from 18/03/2025
The processing was very good, I received the goods quickly, I am very satisfied! Also with the product, the goods were fine!................................................................................................................ I would be happy to do it again!
Translated reviews
B
bernard J.
Rating: 5 out of 5
following a purchase from 25/03/2025
Delighted with my order and the delivery time.
Translated reviews
A
Alain R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Totally satisfied quick.
Translated reviews
S
Stéphane P.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very satisfied, fast delivery, good product, easy to order.
Translated reviews
E
Eric M.
Rating: 5 out of 5
following a purchase from 24/03/2025
Excellent service. Beautiful merchandise
Translated reviews
F
Frédéric C.
Rating: 5 out of 5
following a purchase from 17/03/2025
.
Translated reviews
E
Eric C.
Rating: 5 out of 5
following a purchase from 22/03/2025
Received it well, just a small mistake in the package but you were already taking care of it, so no worries as usual, thanks to the whole team.
Translated reviews
M
Maurizio C.
Rating: 5 out of 5
following a purchase from 20/03/2025
Excellent in everything, from communication to delivery speed.
Translated reviews
J
Jean-Patrick M.
Rating: 5 out of 5
following a purchase from 19/03/2025
Customer service is top-notch!
Translated reviews
E
Emilio B.
Rating: 5 out of 5
following a purchase from 14/03/2025
Generally satisfied.
Translated reviews
K
Kirill G.
Rating: 5 out of 5
following a purchase from 31/03/2025
Fast and compliant
Translated reviews
M
Michelle K.
Rating: 5 out of 5
following a purchase from 15/03/2025
Everything arrived as ordered and as expected. So wonderful. Mr Cinderella-loving friend was so pleased!!!
W
Willy Pierre D.
Rating: 5 out of 5
following a purchase from 19/02/2025
Very good, efficient and reliable
Translated reviews
P
PASCAL R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Good site, fast service
Translated reviews
A
Antonio M.
Rating: 5 out of 5
following a purchase from 17/03/2025
Fast shipping and in perfect condition, very well protected
Translated reviews
L
Lionel W.
Rating: 5 out of 5
following a purchase from 21/03/2025
Serious Communication Satisfaction
Translated reviews
F
Francois B D.
Rating: 1 out of 5
following a purchase from 25/02/2025
Never received it
Response from 1001hobbies
Hello Sir,

We regret your return and apologize for this inconvenience.

According to the information provided by the carrier, parcel LD208139425FR was delivered on April 1 to the address indicated on your order.

https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=3&text28777=&tLabels=LD208139425FR%2C%2C&tABt=false

If you have not received this parcel, please contact our customer service department so that we can open an investigation with the carrier and assist you in resolving this issue.

We remain at your disposal for any further information.

Best regards,
1001hobbies
J
Johannic C.
Rating: 5 out of 5
following a purchase from 15/03/2025
Order received, thank you.
Translated reviews
M
Massimo F.
Rating: 5 out of 5
following a purchase from 20/03/2025
Excellent
Translated reviews
C
Carlos R.
Rating: 5 out of 5
following a purchase from 26/03/2025
Very well packaged. And fast delivery, very happy.
Translated reviews
C
Claudio P.
Rating: 5 out of 5
following a purchase from 12/02/2025
Everything excellent
Translated reviews
C
claude H.
Rating: 5 out of 5
following a purchase from 13/03/2025
superb model and service more than correct
Translated reviews
A
Anne-Gaëlle S.
Rating: 1 out of 5
following a purchase from 22/03/2025
2: I received the game in German and I have to return it at my own expense...
Translated reviews
Response from 1001hobbies
3: Hello dear customer,

We regret your feedback and apologize for this issue.

Please note that a return label was sent by our customer service on Thursday, April 3rd at 12:15 PM. Did you receive it? This label will allow you to return your product for free by dropping it off directly at the post office.

Thank you for your understanding.

Sincerely,
1001 Hobbies
O
OSVALDO JAVIER P.
Rating: 5 out of 5
following a purchase from 03/01/2025
Well, there were 2 pre-orders and they arrived earlier than expected, so I'm quite happy with the situation. The boxes arrived in perfect condition, so everything is perfect.
Translated reviews
D
Dany S.
Rating: 5 out of 5
following a purchase from 15/03/2025
Delivery is not yet on point, but the article is.
Translated reviews
J
Jose gabriel P.
Rating: 5 out of 5
following a purchase from 16/03/2025
Expectations were met. The website is clear and works very well.
Translated reviews
R
RODOLPHE V.
Rating: 5 out of 5
following a purchase from 25/03/2025
Easy-to-use site and fast shipping
Translated reviews
S
Stephane L.
Rating: 5 out of 5
following a purchase from 27/03/2025
Good communication, fast delivery, and well packaged. I recommend.
Translated reviews
F
Federico F.
Rating: 5 out of 5
following a purchase from 22/03/2025
Order arrived quickly
Translated reviews
J
Jeffrey C.
Rating: 5 out of 5
following a purchase from 07/03/2025
I'm Very Happy With The experience
C
Christian G.
Rating: 5 out of 5
following a purchase from 17/03/2025
Super fast shipping but the time to gather the 5 items of my order was a bit too long.
Translated reviews
P
philippe L.
Rating: 5 out of 5
following a purchase from 26/03/2025
Impeccable as always
Translated reviews
D
David C.
Rating: 5 out of 5
following a purchase from 22/03/2025
Package received well, products well protected, small issue with one of the items that is damaged inside its box.
Translated reviews
We use cookies for audience measurement and improving user experience.