Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Giuseppe D.
Rating: 5 out of 5
following a purchase from 24/01/2025
Great availability of excellent modeling products, shipped well packaged and with fast couriers.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Roman R.
Rating: 5 out of 5
following a purchase from 13/01/2025
Clean delivery, no defects
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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JOSE BENITO M.
Rating: 5 out of 5
following a purchase from 04/02/2025
EVERYTHING HAS BEEN GREAT, GREAT COMPANY
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Response from 1001hobbies
Thank you very much for your excellent comment! We are very happy to hear that your experience was great, we will keep working to offer you the best service!
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Stéphane B.
Rating: 5 out of 5
following a purchase from 31/01/2025
good site lots of products
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Fabienne G.
Rating: 5 out of 5
following a purchase from 03/12/2024
Pre-orders arrived on time. The figurines were well packaged and impeccable. I had no trouble ordering, just a little confused because I linked the order to my google account and had trouble finding my way around afterwards, but all is well.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Ondrej S.
Rating: 5 out of 5
following a purchase from 03/01/2025
I was very satisfied, received my order quickly
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
C
Cheyenne W.
Rating: 5 out of 5
following a purchase from 04/02/2025
Fast delivery, very good quality
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Eric T.
Rating: 5 out of 5
following a purchase from 11/10/2024
Lots of novelties and rarities!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Diego S.
Rating: 5 out of 5
following a purchase from 07/01/2025
Very well everything, since I placed the order until I received it, it took 2 weeks, it arrived very well packaged and I have already assembled the model.
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Response from 1001hobbies
Thank you for your positive feedback! We are glad to hear that your order arrived well packaged and that you already have your model assembled. We appreciate your patience during the delivery process and hope to see you soon for another purchase!
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jacques M.
Rating: 5 out of 5
following a purchase from 11/01/2025
delivery: completely satisfactory, items arrived promptly and very carefully packaged. As far as the site is concerned, to get closer to perfection, perhaps it would be useful to give even more details about the products offered for sale...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Fabrizio R.
Rating: 5 out of 5
following a purchase from 23/01/2025
As usual precise and impeccable on every point
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
T
Thierry B.
Rating: 1 out of 5
following a purchase from 16/01/2025
Order sent 1 month after payment on items in stock refund of postage above 90 € I had to pay the cost of colisimo and not even a commercial gesture when I am a customer for years and I leave on average more than a hundred euro. I will no longer order from you and will no longer advertise on model forums.
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Response from 1001hobbies
Hello, We would like to thank you for your order and apologize for the processing time. We understand that this may have been frustrating, and we're doing everything we can to improve our turnaround times. We would also like to remind you of two important points concerning our site: Product availability: "Available": These products are ordered specially for you from our supplier. "Available - dispatched today": These products are in stock in our logistics warehouse and can be dispatched immediately. As part of your order, three products were ordered from our supplier in England, which explains the additional delay for these items. As for shipping costs, we remind you that they are free of charge for all orders over €90 at a relay point. Please do not hesitate to contact us should you have any questions or require further information. Once again, we apologize for the delay and thank you for your understanding and patience. Yours faithfully
H
Hobby P.
Rating: 1 out of 5
following a purchase from 29/12/2024
It looks like you can buy something on that site that is readily available but I had to wait more than 5 weeks for my stuff. That is absurd in these times. Everything was not shipped until everything was in stock. There had been plenty of other options (tassels were out of stock apparently) but no communication about it. Had I known this, I would have picked other tassels. The stuff was meant for a project over Christmas break so not amused that it wasn't delivered until February. Be-la-che-lish just like that.
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Bernard G.
Rating: 5 out of 5
following a purchase from 02/02/2025
Perfect, very serious site and order delivered quickly, I highly recommend.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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DAVID M.
Rating: 5 out of 5
following a purchase from 22/12/2024
Fast and careful shipment.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Aurélien T.
Rating: 5 out of 5
following a purchase from 01/01/2025
No problem with the gunpla received
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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GIACOMO R.
Rating: 5 out of 5
following a purchase from 04/02/2025
Fast and accurate.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Shi Q.
Rating: 5 out of 5
following a purchase from 26/11/2024
Everything was great, arrived earlier than expected
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Dirk H.
Rating: 5 out of 5
following a purchase from 01/02/2025
Excellent. You are kept informed where your order is. You can search the site very well in the extensive assortment.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
A
ADRIAN M.
Rating: 5 out of 5
following a purchase from 10/01/2025
Very professional company with technically qualified personnel and a very complete catalog. Shipments of goods with perfect traceability.
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Response from 1001hobbies
Thank you so much for your amazing review! We are proud to know that you had such a positive experience with our team and service. We appreciate your trust and your recommendation, we are always at your disposal to offer you the best!
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Fabrice M.
Rating: 5 out of 5
following a purchase from 21/12/2024
Everything went well and I am very satisfied with my order.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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stephane B.
Rating: 5 out of 5
following a purchase from 05/02/2025
parcel arrived earlier than expected, and very well packed and protected. The order tracking is very professional. Although, I have a very serious retailer, and also very professional I would not hesitate for a moment to recommend your services to get a product as soon as possible.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Beatrice P.
Rating: 5 out of 5
following a purchase from 03/02/2025
Super fast delivery!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
Joachim K.
Rating: 5 out of 5
following a purchase from 19/01/2025
Always found my goods and very satisfied with the delivery.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Robert J.
Rating: 5 out of 5
following a purchase from 04/01/2025
Very good
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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gilles M.
Rating: 5 out of 5
following a purchase from 04/02/2025
very fast
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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THIERRY L.
Rating: 5 out of 5
following a purchase from 05/02/2025
I had to deal with a competent and efficient lady who explained to me why my order was being shipped in 2 stages. What's more, she honestly gave me 2 credit notes in October 2024 for items not received because.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
M
Manuel P.
Rating: 5 out of 5
following a purchase from 01/02/2025
Very fast shipping and very well protected I will buy again, thank you very much.
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that the shipment was fast and well protected. We look forward to seeing you again for your next purchase, see you soon and thank you very much!
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Rene P.
Rating: 5 out of 5
following a purchase from 17/01/2025
Very good, gladly again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
pascal M.
Rating: 5 out of 5
following a purchase from 31/01/2025
very happy with my purchase
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Yannick D.
Rating: 5 out of 5
following a purchase from 29/01/2025
Everything is fine :)
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Johannes M.
Rating: 5 out of 5
following a purchase from 27/10/2024
Really great figures
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
M
Marc O.
Rating: 5 out of 5
following a purchase from 02/02/2025
Products as requested and very fast delivery
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
M
Michael S.
Rating: 5 out of 5
following a purchase from 04/01/2025
All items and accessories were delivered as ordered everything was great
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
JEAN PIERRE H.
Rating: 5 out of 5
following a purchase from 15/01/2025
Super fast serious
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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XIAO S.
Rating: 5 out of 5
following a purchase from 26/01/2025
Good price, good delivery
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Eric D.
Rating: 5 out of 5
following a purchase from 04/02/2025
Easy website and fast delivery
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Francesco N.
Rating: 5 out of 5
following a purchase from 17/01/2025
Perfect
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
M
Matthieu F.
Rating: 5 out of 5
following a purchase from 02/02/2025
Super
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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