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S
Rating: 5 out of 5
Very well informed of the progress of my order. Bravo
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 5 stars
Reset filtersM
Rating: 5 out of 5
I will buy from this company again, good service all around
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
M
Rating: 5 out of 5
Very good, TOP
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R
Rating: 5 out of 5
Nice overview looks nice
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R
Rating: 5 out of 5
Delivery on time and without incident
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
D
Rating: 5 out of 5
Top service!
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D
Rating: 5 out of 5
Perfect . Item conforms to specifications and is well packaged
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C
Rating: 5 out of 5
Too bad the paint reference number is hidden by a hazard warning.
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J
Rating: 5 out of 5
Super
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F
Rating: 5 out of 5
Perfect transaction through and through
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A
Rating: 5 out of 5
I'm very happy and satisfied shopping at 1001 Hobbies. There's a very wide choice and the prices are very attractive.
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P
Rating: 5 out of 5
ok ok
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F
Rating: 5 out of 5
Delivery date delayed a few days from that originally stated, but customer service quick in response and package arrived undamaged.
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D
Rating: 5 out of 5
Excellent products and fast shipping
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D
Rating: 5 out of 5
Perfect
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K
Rating: 5 out of 5
Excellent service
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J
Rating: 5 out of 5
Order processed quickly
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
P
Rating: 5 out of 5
Simply ordered. Arrived faster than expected.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
T
Rating: 5 out of 5
Delivery more than punctual, well packaged. Item as expected, gladly again!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
L
Rating: 5 out of 5
It took a while to arrive but it's there and in good condition.
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B
Rating: 5 out of 5
Good communication
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S
Rating: 5 out of 5
Delivery in 1 day very expensive but on time! So very fast!
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N
Rating: 1 out of 5
I placed an order beginning of December for making some christmas decorations. 1001 hobbies were so kind to wait 2 weeks before sending it with the result that it all arrived after christmas. Absurdly poor and stupid level of service! The one star necessary must be for not charging extra for keeping it on stock for the two weeks.
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A
Rating: 5 out of 5
You are unsurpassed
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T
Rating: 5 out of 5
Order fine to follow and received in good condition. Also, the order met expectations.
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N
Rating: 1 out of 5
I bought two products 15 days before Christmas and it said they would arrive in a week. They did not arrive when it said, they did not notify me. After several unanswered calls I was told that they would arrive after Christmas, but in addition to being very late I only received one product. Bad communication and a disaster with the delivery. I ended up getting my money back for the other product.
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B
Rating: 5 out of 5
Good condition and fast delivery
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
Rating: 5 out of 5
Very good, fast.
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M
Rating: 5 out of 5
Good aftersales notification
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J
Rating: 5 out of 5
Good price, fast shipping and quality product.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
R
Rating: 5 out of 5
yes I can confirm that the order arrived on time and even with a little bit of advance the 2. boxes without any error and in good condition. service therefore correct and meeting my expectations! Sincerely your customer.
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J
Rating: 5 out of 5
speed of service
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S
Rating: 5 out of 5
Easy to find what you were looking for, neatly packaged and fast shipping! Highly recommended
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¨
Rating: 5 out of 5
Fair prices, plenty of choice.
Fast, well-packaged shipment.
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Fast, well-packaged shipment.
M
Rating: 1 out of 5
I ordered on January 3rd for my dad's birthday, 10€ for postage, the parcel never arrived ! I had to email several times only to be told that there was a problem with my parcel. I am very disappointed.
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Response from 1001hobbies
Madam, We sincerely regret your experience and apologize for the delay in processing your order. You placed your order on 02/01/2025. It was dispatched on 03/01/2025 via Colissimo. Unfortunately, this parcel was lost by their service. As soon as we were informed of this incident via your call, we immediately proceeded with a new shipment of the same product by Chronopost. The parcel was successfully delivered on 16/01/2025. We regret this incident, which was beyond our control, and apologize once again for any inconvenience caused. Please be assured that we will do our utmost to avoid this type of problem in the future. Please do not hesitate to contact us should you have any questions or require assistance. Sincerely, 1001hobbies
G
Rating: 5 out of 5
I am very satisfied! Very good communication, very quick response and attentive to customer needs.
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V
Rating: 5 out of 5
Fast and careful delivery, thank you!
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G
Rating: 5 out of 5
Went fine
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M
Rating: 5 out of 5
Very serious
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A
Rating: 5 out of 5
Delivery time may have been a little long, but that may have been due to the timing of the order. To be seen later. Satisfactory overall
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