Customer reviews of 1001hobbies

Went to buy TAMIYA 87131 Panel Line... Went to buy TAMIYA 87131 Panel Line Accent Color Black and found that the shipping was more expensive than the item. I NEVER buy from companies that rip you off with shipping costs.

The orders on this site are a real joke. At the time of my order (two cans of paint, so not a large parcel), the delivery date was marked 0505, i.e. two days after ordering, but I've still got nothing. The colks were only picked up on 0705, so it's taking customers for fools with misleading delivery dates. Then I'm from 93 and their store is in Paris, so I estimate that 1 week's wait for 2 cans of paint when we're 25 kilometers apart is a really long time. I'd also like to point out that I ordered 15 cans of paint from RUEDESMAQUETTE in Nantes. The order was placed on 28 April and delivered on 29 April, 500 km from my home. Conclusion: if you can't deliver on time, stop selling online because it's too expensive.

Totally disapointed Totally disapointed. 24 .o4 order for some decals. Delivery expected 05.05. After sending me a polite message on May the 5th asking about my delivery time update the answer was quite rude saying I will have a refund. No atempts to solve my order. No excuses. I can see the product on the web page still aviable and aparentlly I can do another order. Never again! I hope they will refund. Dont use this company! The public relation stinks.

Totally disapointed Totally disapointed. 24 .o4 order for some decals. Delivery expected 05.05. After me sending a polite message on May the 5th asking about my delivery time update the answer was quite rude saying I will have a refund. No atempts to solve my order. No excuses. I can see the product on the web page still aviable and aparentlly I can do another order. Never again! I hope they will refund. Dont use this company! The public relation stinks.

Experience bordering on denunciation are aramai 16 days that I am waiting for my modellinisono dozens of written emails to which they respond part in French and part in Italian but always with vague and specious excuses bouncing lack of part of the order and claiming one day that the material has left a day later that it is stopped because they are not sure if my address is correct..... Embarrassing I still hope to receive what I ordered

Not recommended See the exorbitant price of the models You can have 2 for 10€ more on some if

I don't understand how a merchant site like this can function with the prices they charge! It's frankly politically incorrect and even more than incorrect! Prices are multiplied by 15 or 2 or even 3! I call them thieves .... Neither more nor less

THEY CHARGE YOU ALMOST 11€ FOR SHIPPING AND I HAVE BEEN WAITING FOR ALMOST THREE WEEKS AND THEY TELL ME TO BE PATIENT, SHAMEFUL, LOUSY SERVICE, NOTHING TO RECOMMEND.

Catastrophic! In my previous mails I press you for an order during the confinement for the project of a front wheel drive at the 18th in black gloss Tamiya. 3 weeks to send me some disgusting black otan tar ts63 from Tamiya. For pros, that's pathetic! On the phone and in the follow-up, zero points. I wanted to trust a French professional, and this is the last time! Belgium makes match in 4 days !!!! Contact me again urgently to repair your blunder !!!! Arnaud can

My parcel appears to have been dispatched a week ago, but the parcel tracker is still stuck on awaiting delivery from the sender. And no access to customer service on the site. On the other hand, my parcel was collected

order on march 30th and still nothing even though it is may 5th impossible to contact them i will not order from them again

Delivery too long. Order placed on April 24 and charged the same day. Colissimo delivery charges also paid. Parcel only left the depot on April 30, 6 days later. Received on May 4. Damaged box without return form inside. On their website they say they will "" refund within 30 days if not satisfied"". It's totally false, they actually offer to give us a credit note. Site to flee! Never again

Order placed March 27, 2020 package received May 04, 2020 no mail no return forced to recontact!!!! And in the end I received acrylic paints instead of enamel paints that were available and that I had ordered!!! very disappointed I have to recommend the paints on another site ... strongly discouraged scam and no respect for the customer would never order again

Delivery took too long. Order placed on April 24 and charged the same day. Colissimo delivery charges also paid. Parcel only left the depot on April 30, 6 days later. Received on May 4. Damaged box without return form inside. On their website they say they will "" refund within 30 days if not satisfied"". It's totally false, they actually offer to give us a credit note. Site to flee! Never again

I placed my order on April 13. IT HAS NOT ARRIVED YET. I wanted it to surprise my sister for her birthday on April 25. Last week I wrote to them asking and within days they replied that they were sorry but the product I had ordered more than two weeks before is out of stock. They let me reserve placing the order and paying for it. And they have not bothered to give any more information. I have not been able to gift anything to my sister because I was waiting for this trusting that they worked well but they don't and you feel very helpless and powerless with them. Now after more than two weeks of waiting and after I asked .... Their answer is : If you want your money back. AND THAT IS NO LONGER ENOUGH!!!!! VERY DISAPPOINTED SAD AND WORRIED PO

Ordered a month ago no reply nothing... Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@

Item never received. Ordered on the 7th, debited on the 9th and nothing. Impossible to get in touch with them. I strongly advise against

Ordered a month ago no reply nothing… Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@

ordered on april 23rd and still has not arrived today may 2nd. it is logical a little late with the situation but I have ordered other products and in 2 or 3 days was .... very bad serv.

Stock Status on website incorrect Placed an order based on it being in stock, after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere, I wish I used a better company.

Stock Status on website incorrect Placed an order based on it being in stock, after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere, I wish I used a better company.

Order BSVXFSO2D placed on 164 and paid debited from my account. Parcel sent by colisimo on 174. No delivery to date 294. No telephone info possible with 1001 Maquettes. No information possible with LAPOSTE.FR. We're going round in circles on their site or their call center, the only tracking info being "Your Colissimo will soon be entrusted to us, it's being prepared at your sender's...". I think that my order of over 80€ is lost and the realization of my mo

Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!!

Delivery announced on 2104. Parcel still not received on 2804 with no prospect given. Circumstances do not explain everything. By comparison, other purchases made elsewhere at the same time were delivered in very good time by other delivery operators. This 1st experience was not a success... Perhaps it's time to question the contract with the

Big scam I ordered figurines on the site twice as expensive as on another thinking that these were painted as shown in all the photos but on arrival I find myself with unpainted figurines paid full price and totally unusable. Please note that nowhere does it state that these figurines must be painted by you. In short, the feeling of being ripped off goes hand in hand with my disappointment. I will avoid all orders on

No news of my delivery. I know the situation is complicated but a little news reassures you that your order has been taken into account. Best regards

Order placed on 1304 and no news since. My order is still being processed. The conditions are difficult but to have news would be more reassuring...

Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!

I pay 20 € for an express delivery that should have arrived on April 8. Well, the package arrived more than 2 weeks later. In addition they tell you that the package is already shipped when in fact if you track it it says that it has not left their facilities. I understand that this is a difficult business situation and people are being very understanding. But what cannot be tolerated is that customers are being taken for fools by lying to them.

Do not order on this site order pass on 3 item in stock 0404 ... today I receive an email from them telling me that there is out of stock on 2 of the 3 products after more than 22 days ..... 2604! Is this for real? Then they give me a credit note for the price of the two items but I don't want a credit note! I want a refund and never to think of this m

Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that’s it. Still haven’t received it.

Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that's it. Still haven't received it.

Order placed on 07 March 2020 and still not delivered to date and no news from the store. I call again and they tell me by email that it's going to leave. C

Sorry but there is a lack of seriousness ... order placed on March 24 ... delivered on April 27 ... - Item in stock at time of order ... a week later no longer in stock ... - Replacement of 2x PROFESSIONAL POLYSTYRENE GLUE CONTACTA RV39604 + 1x SPECIAL LIQUID POLYSTYRENE GLUE CONTACTA RV39606 ... 18€97 ... by 3 tubes of bases at 1€89 ... It's not the same use and especially IT'S NOT THE SAME PRICE !!! - Replacing Revell paint with Humbrol ... it must be the same I suppose ... but at least ask first !!! So OK the confinement the difficulties and all and to""mockery of figure"" there I think ... - to stay in the politically correct - ...

Not received the right product and lack of communication even though it's containment and you're certainly working with a reduced workforce.

Site outdated not functional messy I searched more than a quarter of an hour a model of a brand that I do not find elsewhere and we end up with toys of all kinds. I had seen ads for this site in some specialized magazines ben......................? First fo

Ordered on 144 and not received on 25

Continuation of my previous very negative review... Site completely outdated...I'm told to finalize an order but the items aren't available and when the items are available the order can't be sent...it's been going on for over a month! And no one ever replies to the detailed e-mails I send, not even Ms Zahia Ahamedi with whom I had my first exchanges. Did she

I placed an order on 30032020 payment was made on 31032020 here we are on 25042020 and still nothing received I have contacted them 3 times I was given a parcel number when I go to the Colissimo site I am told that the parcel is still at 1001 maquettes and when I go to the 1001 maquettes site I am told that the parcel has been shipped which apparently is false so I am starting to wonder if the people who run this company are really serious I really have doubts I will ask for a refund see

Covid has a good back. Change the delivery dates on the site and at least answer the phone to reassure customers. If I did that with my customers....Bref I wouldn't order from 1001 hobb any more.