1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Long delivery time, a second ordered book has not yet arrived, but ordering is easy and good offers. Friendly approach to customers. Thank you
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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olivier R.
Rating: 5 out of 5
following a purchase from 10/12/2024
The site is easy to navigate. A very friendly welcome on the phone and very nice figurines to paint.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you enjoyed browsing our site and that you appreciated our friendly telephone service. Happy painting with your figurines, and see you soon for new orders!
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Emmanuel R.
Rating: 5 out of 5
following a purchase from 25/11/2024
Very good service Very professional
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that our service has met your expectations. See you soon for new orders!
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Patrice L.
Rating: 5 out of 5
following a purchase from 21/11/2024
Very good product, fast delivery
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the product and delivery met your expectations. See you soon for new orders!
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Antonio J. C.
Rating: 3 out of 5
following a purchase from 30/11/2024
Very expensive products and delay in delivery
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Response from 1001hobbies
Thank you for your comments. We are sorry to hear that you found the products to be expensive and that delivery took longer than expected. We strive to offer competitive prices and to constantly improve our delivery times.
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Yves L.
Rating: 5 out of 5
following a purchase from 29/11/2024
Super, as expected and delivered as agreed. Thank you very much. When will this model be available in 1/12, that would be great!
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that your order met your expectations. Regarding the 1/12 model, we'll take note of your suggestion and add it to our future requests! See you soon for new orders!
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Thierry A.
Rating: 5 out of 5
following a purchase from 26/11/2024
Perfect as always
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything was perfect for you. See you soon for new orders!
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nut N.
Rating: 2 out of 5
following a purchase from 24/11/2024
For a simple order, it all takes a long time. Also too little info on when to ship
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Marco B.
Rating: 5 out of 5
following a purchase from 08/11/2024
The product was according to 'orders , packaged perfect and full of notions for assembly
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Agnes L.
Rating: 3 out of 5
following a purchase from 27/11/2024
Let's start with the positive: the order arrived on time. Then let's come to the negative point, the paint was hardened and therefore unusable, 6 colors were provided for the model but only 4 were in the box, some parts were broken or undone, as if the box had already been unpacked ....
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Response from 1001hobbies
Thank you for your feedback! We're glad your order arrived on time. However, we are sorry for the problems you encountered with the paint and the missing or damaged parts.
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Bernard A.
Rating: 5 out of 5
following a purchase from 06/12/2024
Excellent
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Response from 1001hobbies
Thank you very much! We're delighted that everything lived up to your expectations. See you soon for new orders!
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Robert G.
Rating: 5 out of 5
following a purchase from 09/12/2024
Fast shipping ...Careful shipping ....
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that the shipment was fast and careful. See you soon for new orders!
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Laurent G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Very good and lots of choice
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted you like our wide range of products. See you soon for new discoveries!
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Stéphane V.
Rating: 4 out of 5
following a purchase from 19/11/2024
I bought tamiya paint pots ... nothing to say about the site's service. On the other hand, the manufacturer has found nothing better than to stick labels on the color reference ... so impossible to distinguish one gray from another gray. Not very clever on tamiya's part and 1001 hobbies should react.
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Response from 1001hobbies
Thank you for your detailed feedback! We understand your frustration regarding the labels stuck on the color references. We have already made a request to Tamiya on this subject, but unfortunately have not received a positive response. We will continue to monitor this situation and keep you informed if we receive a solution.
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Iñaki C.
Rating: 4 out of 5
following a purchase from 18/11/2024
Very fast shipment, everything correct
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Response from 1001hobbies
Thank you for your review! We are glad to hear that the shipment was fast and everything arrived correctly. If you need anything else in the future, don't hesitate to contact us, see you next time!
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Patrick V.
Rating: 5 out of 5
following a purchase from 01/12/2024
Good choice of models. THANK YOU;
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Response from 1001hobbies
Thank you very much! We're delighted you like our selection of models. See you soon for new orders!
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Frédéric L.
Rating: 5 out of 5
following a purchase from 02/12/2024
Fast shipping and tracking info provided, very good
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Response from 1001hobbies
Thank you for your feedback! We're glad you were happy with the fast shipping and tracking information. See you soon for new orders!
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Christophe L.
Rating: 5 out of 5
following a purchase from 04/12/2024
Fast delivery, well packed and good quality, honest website and good follow-up.
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Response from 1001hobbies
Thank you for your great feedback! We're delighted that the shipping, packaging and quality of the products met your expectations. Thank you also for your compliments on our follow-up. See you soon for new orders!
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Lex Z.
Rating: 5 out of 5
following a purchase from 14/11/2024
Delivery took a while, but it was well indicated in advance. Great stuff, well received.
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Yosi N.
Rating: 5 out of 5
following a purchase from 20/11/2024
Good everything and quality
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Response from 1001hobbies
Thank you for your feedback! We are delighted that everything lived up to your expectations. Don't hesitate to check back with us if you need more information or are looking for new products - we look forward to seeing you soon!
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Thomas. R L.
Rating: 5 out of 5
following a purchase from 05/11/2024
A+++++. Thank you
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Philipp D.
Rating: 5 out of 5
following a purchase from 13/11/2024
Good store
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Yuan M.
Rating: 5 out of 5
following a purchase from 29/11/2024
good product
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Gilbert M.
Rating: 5 out of 5
following a purchase from 01/12/2024
products as requested. Fast delivery.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the products are in order and that delivery was quick. See you soon for new orders!
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Alain S.
Rating: 5 out of 5
following a purchase from 02/10/2024
Very good, kept me informed and met my expectations for delivery.
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Response from 1001hobbies
Thank you for your feedback! We're pleased that our follow-up met your expectations and that delivery went smoothly. See you soon for new orders!
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christophe L.
Rating: 5 out of 5
following a purchase from 06/12/2024
impeccable thank you
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Response from 1001hobbies
Thank you very much! We're delighted that everything is so perfect. See you soon for new orders!
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Francesco M.
Rating: 5 out of 5
following a purchase from 26/11/2024
FAST & RELIABLE.
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jean - claude L.
Rating: 5 out of 5
following a purchase from 16/11/2024
Nothing to complain about, it's perfect.
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that everything went so well for you. See you soon for new orders!
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Janet D.
Rating: 5 out of 5
following a purchase from 27/11/2024
Good web site. Sent and arrived when promised
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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HAEGELIN L.
Rating: 5 out of 5
following a purchase from 16/11/2024
perfect.
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Response from 1001hobbies
Thank you so much! We're thrilled you're satisfied. Looking forward to your next order!
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Bernard T.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very satisfied with your service. See you soon for other orders.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our service. See you soon for new orders!
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GEROME M.
Rating: 5 out of 5
following a purchase from 30/11/2024
FAST DELIVERY PRODUCT AS REQUESTED
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery was quick and that the product met your expectations. See you soon for new orders!
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Fabien B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Fast delivery, well packaged
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that the shipment was fast and well packaged. See you soon for new orders!
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eric M.
Rating: 3 out of 5
following a purchase from 17/11/2024
Good but delivery a bit long, still not received by the way. Order on 29/11
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Response from 1001hobbies
We're sorry to hear that you still haven't received your order. We understand your frustration with the delivery time. If you have any questions or would like to check the status of your package, please do not hesitate to contact us at [email protected]. We will do our best to resolve the situation quickly.
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Rudolf V.
Rating: 5 out of 5
following a purchase from 20/11/2024
Fast shipping, top selection and top goods.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Catherine C.
Rating: 5 out of 5
following a purchase from 08/12/2024
It's a Christmas present, but whoever gets it can't wait to make the model.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the Christmas gift has generated so much enthusiasm! We hope you enjoy making the model. See you soon and happy holidays!
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Yves C.
Rating: 5 out of 5
following a purchase from 18/11/2024
I appreciated being kept informed of the progress of my order, even if it took a little time to be delivered.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you enjoyed the tracking of your order, even if the delay was a little longer than expected. We will do our best to improve delivery times in the future. See you soon for new orders!
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Miguel A.
Rating: 5 out of 5
following a purchase from 30/11/2024
All Ok
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Response from 1001hobbies
Thank you for your feedback! We're glad everything is okay. If you need anything else, feel free to reach out. Have a great day!
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Janet B.
Rating: 3 out of 5
following a purchase from 05/12/2024
The parcel was sent a long way from my home to a post office I didn't know (Technoparc de st Genis Pouilly) and which I had a lot of trouble finding. The package was huge and difficult to carry. The dimensions should be highlighted when the item is ordered.
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Response from 1001hobbies
Thank you for your feedback! We are sorry for the inconvenience caused by the choice of collection point and the size of the parcel. We are taking into account your suggestion to display the dimensions of the items when ordering to avoid this kind of inconvenience in the future. If you have any questions, please don't hesitate to contact us at [email protected]. We hope to hear from you soon!
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Claire O.
Rating: 5 out of 5
following a purchase from 01/12/2024
Precise explanations and excellent delivery service
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our explanations and the delivery were up to your expectations. See you soon for new orders!
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