1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Thank you very much! We always aim to please. See you soon!
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Stefan Z.
Rating: 5 out of 5
following a purchase from 23/10/2024
Received everything in good condition and fast too. I am very happy with the items sent and am already looking at what the next order will be.
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Response from 1001hobbies
How nice to hear that everything arrived in good condition and quickly! We are glad you are happy with your order and look forward to your next order!
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Nicolas C.
Rating: 5 out of 5
following a purchase from 07/11/2024
Fast and efficient.
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Response from 1001hobbies
Thank you for your feedback! We're delighted to have met your expectations. See you soon for another quick and efficient order!
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Maximo M.
Rating: 5 out of 5
following a purchase from 07/10/2024
Interesting models with good prices+shipping costs
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Response from 1001hobbies
Thank you for your comment! We are glad you find our models and competitive prices interesting. We are here to offer the best experience, we hope to see you again soon!
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Mauro T.
Rating: 5 out of 5
following a purchase from 10/10/2024
Everything perfect and in very short time
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Response from 1001hobbies
Thank you so much for your feedback! We are happy that everything went perfectly and on time. See you soon for another positive experience!
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Claude S.
Rating: 3 out of 5
following a purchase from 05/10/2024
Hello, delivery as ordered except ... The delay. Expected to be in stock and shipped within 1 week. Result: more than 3 weeks to be delivered. I did not want to cancel but the Corsair was finished with other decals and varnish super dry upon receipt! Please manage your delivery times better. Sincerely
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Response from 1001hobbies
Thank you for your feedback. We are sorry that the delivery time was longer than expected and that the condition of the product did not meet your expectations. We understand your frustration and apologize for the inconvenience. Please be assured that we will take your comments into account to improve the management of our lead times and the quality of our products. Should you encounter any other problems with the product you received, please do not hesitate to contact us so that we can find a solution.
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LIONEL P.
Rating: 5 out of 5
following a purchase from 29/10/2024
Very complete site with many references. Deliveries are fast and conform to orders.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied with the diversity of our references and the speed of our deliveries. It's a pleasure to count you among our customers! Please do not hesitate to contact us again if you have any questions or special requirements. See you soon!
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André L.
Rating: 4 out of 5
following a purchase from 17/09/2024
The scales of the models are not always marked, but there is great diversity.
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Response from 1001hobbies
Thank you for your feedback! We've taken careful note of your comment about the lack of clear indication of scales on certain models. This is an important point, and we'll be working on improving it to offer even greater transparency. In the meantime, we're delighted that you like the diversity of our offer! If you have any other suggestions or questions, please let us know. We hope to see you soon!
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Antonio Q.
Rating: 2 out of 5
following a purchase from 30/10/2024
The order arrived incomplete, I contacted you and you did not give me an immediate solution.
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Response from 1001hobbies
We are sorry to hear that your order arrived incomplete and understand your frustration with the lack of a quick resolution. We are reviewing your case to resolve it as soon as possible. Our team will follow up with you to ensure an immediate response, thank you for your patience!
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Torsten G.
Rating: 3 out of 5
following a purchase from 14/10/2024
From payment to shipping, I find the processing very long.
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Response from 1001hobbies
Thank you for your feedback! We are sorry that the processing took longer than expected. We are constantly working to improve our processes to provide you with a faster delivery. We hope you have a faster experience next time!
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loane L.
Rating: 4 out of 5
following a purchase from 05/11/2024
Great! Some parts are quite fragile and can't be twisted ad infinitum: you have to get the hang of it pretty quickly. Also, the coloured coatings flake off easily if you make a wrong move, which adds a little challenge.
Very fun to make and easy-to-follow instructions!
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Response from 1001hobbies
Thank you for your detailed feedback! We're delighted that you enjoyed the experience, despite the minor challenges encountered with some parts. It's true that some models can require a little care, but that's also part of the charm of the assembly! ️ Don't hesitate to let us know about your next creations, and see you soon for new adventures!
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Claude M.
Rating: 5 out of 5
following a purchase from 01/11/2024
Careful packaging Delivery on time
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that the packaging was handled with care and that delivery times were respected. If you have any further questions or requirements, please do not hesitate to contact us. See you soon!
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Rainer M.
Rating: 5 out of 5
following a purchase from 29/10/2024
Top service
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Response from 1001hobbies
Thank you for the great compliment! We are delighted that you are satisfied with our service. We are always here for you!
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MIGUEL C.
Rating: 2 out of 5
following a purchase from 15/10/2024
The delivery was delayed much more than other orders I placed at that time. When it arrived they had sent me the wrong item, the Airfix AO2318V 1/76 instead of the one I had ordered (Airfix 1602318 1/72). I have indicated it and I have no answer.
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Response from 1001hobbies
We deeply regret the delay and the error in your order. To solve it, we invite you to write to us at [email protected], where our team will review your case and manage the exchange of the wrong item. We appreciate your patience and understanding, and we will endeavor to resolve this as soon as possible.
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Patrick G.
Rating: 4 out of 5
following a purchase from 24/10/2024
1001 has nothing to do with it, but I'm unhappy with the product: for 300 euros, it doesn't come with metal barrels or mats, even though they appear in the assembly photos.
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Response from 1001hobbies
Thank you for your feedback and we understand your disappointment. We are sorry that the product did not meet your expectations. Although we are not responsible for any differences between the assembly photos and the final product, we encourage you to contact our customer service department to find a solution. We're always here to help you solve this kind of problem. Thank you for your understanding!
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Olivier W.
Rating: 5 out of 5
following a purchase from 31/10/2024
On the item I bought unbeatable prices, top delivery, thank you 1001 hobbies.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you found your item at a competitive price and that the delivery was up to your expectations. See you soon for your next orders!
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Frank N.
Rating: 5 out of 5
following a purchase from 05/11/2024
Everything worked very well, even if the telephone number I gave did not work for me.
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that everything went well. We apologize for the inconvenience with the phone number and will look into it so that it works better next time.
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Anneke B.
Rating: 4 out of 5
following a purchase from 27/10/2024
Neat delivery , nice product at a good price. Delivery took a little longer than expected
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Response from 1001hobbies
Thank you so much for your feedback! Glad to hear you're happy with the product and price. We are doing our best to make delivery faster, and we hope the next experience is even smoother!
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Christian P.
Rating: 4 out of 5
following a purchase from 02/10/2024
Despite some delays for the 1st order I think tuot will be fine afterwards.
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Response from 1001hobbies
Thank you for your feedback! We understand that delays can be frustrating, but we do our best to constantly improve our services. We hope your next orders go smoothly. Please do not hesitate to contact us again if you have any questions or need any assistance. We hope to see you soon!
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thierry B.
Rating: 5 out of 5
following a purchase from 07/11/2024
Very good and thank you to laure for her responsiveness and kindness.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied! See you soon for new orders.
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Anaïs B.
Rating: 5 out of 5
following a purchase from 15/08/2024
Very good!
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Response from 1001hobbies
Thank you for your feedback! We're glad everything went well. See you soon for new orders!
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Giovanni C.
Rating: 5 out of 5
following a purchase from 02/10/2024
All good as per description and expectation. Contacted customer service about a small delay due to supplier and got immediate feedback and shipping. Thank you
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Response from 1001hobbies
Thank you for your feedback! We are glad that everything was resolved promptly and that your experience was positive. If you need anything else, we are always here to help!
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Marina M.
Rating: 5 out of 5
following a purchase from 15/10/2024
It took you a while because the items were not all in stock but everything all perfect!
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Response from 1001hobbies
Thank you so much for your patience! We are happy that everything was perfect in the end. We hope we can serve you even better in the future!
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Franck D.
Rating: 5 out of 5
following a purchase from 01/11/2024
Excellent site. Fast service.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with the speed of our service. See you soon for new orders!
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Marie-Christine B.
Rating: 5 out of 5
following a purchase from 24/10/2024
order as expected
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the order met your expectations. Please do not hesitate to come back to us for future purchases. We hope to see you soon!
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Martial P.
Rating: 5 out of 5
following a purchase from 05/11/2024
Fast delivery.
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Response from 1001hobbies
Thank you for your feedback! We are delighted with the speed of delivery. See you soon for your next orders!
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Jean- pierre G.
Rating: 5 out of 5
following a purchase from 22/09/2024
Faithful reproduction of the models thank you
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Response from 1001hobbies
Thank you for your loyalty! We're delighted that the reproduction of our models meets your expectations. Don't hesitate to come back for future purchases!
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Giorgio P.
Rating: 4 out of 5
following a purchase from 29/09/2024
AAA+++ ALL OK!
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Response from 1001hobbies
Thank you for the awesome feedback! We're thrilled everything went smoothly. Looking forward to your next order!
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Jean marie B.
Rating: 5 out of 5
following a purchase from 26/10/2024
Very good
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Response from 1001hobbies
Thank you so much! We are delighted that everything went well. We hope to see you soon!
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Pascale P.
Rating: 4 out of 5
following a purchase from 06/10/2024
No problems with delivery
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Response from 1001hobbies
Thank you for your positive feedback! We're glad the delivery went well. If you have any further questions or needs in the future, please do not hesitate to contact us. We hope to hear from you soon!
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rene M.
Rating: 4 out of 5
following a purchase from 03/09/2024
perfect in that I find models that I like .
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you've found some layouts you like. If you have any specific requests or are looking for something in particular, please let us know. We're here to help!
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Kokichis L.
Rating: 5 out of 5
following a purchase from 30/10/2024
Great quality, fast delivery, top
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Response from 1001hobbies
Thank you very much for the great feedback! We are pleased that you are satisfied with the quality and the fast delivery. See you next time!
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ADRIAN M.
Rating: 5 out of 5
following a purchase from 24/10/2024
Very professional company with highly qualified technical staff. Punctual shipments with great traceability of the package that allows to know its delivery exactly.
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Response from 1001hobbies
Thank you for your message! We are proud that you value both the professionalism of our team and the accuracy in our shipments and traceability. We always strive to ensure that each delivery is on time and that you have all the information about your order. See you next time!
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Marcelino C.
Rating: 5 out of 5
following a purchase from 30/09/2024
Excellent assortment of products and good service.
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Response from 1001hobbies
Thank you for your positive feedback! We are glad you enjoyed our wide assortment and service, we hope to see you again soon!
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Thomas C.
Rating: 5 out of 5
following a purchase from 04/10/2024
Very good.
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Response from 1001hobbies
Thank you very much for your feedback! If there's anything you need, please don't hesitate to contact us. We look forward to hearing from you!
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Andreas B.
Rating: 5 out of 5
following a purchase from 28/10/2024
Everything went smoothly.
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Response from 1001hobbies
Great, we're very pleased to hear that! If you need anything else in the future, we're always happy to help.
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Alice T.
Rating: 4 out of 5
following a purchase from 15/09/2024
Good.
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Response from 1001hobbies
Thank you for your brief feedback! If you have any questions or need anything else, just let us know. We are here for you!
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Fred W.
Rating: 5 out of 5
following a purchase from 25/10/2024
Excellent..keep up the good work!
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Response from 1001hobbies
Thank you for your positive feedback! We will continue to do our best! Until next time!
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Milan C.
Rating: 5 out of 5
following a purchase from 19/10/2024
Very good top
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Response from 1001hobbies
Thank you!!! Great to hear that everything is top notch! Until next time!
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François B.
Rating: 4 out of 5
following a purchase from 10/10/2024
Delivery times are not always respected and yet we pay transport costs according to the dates announced.
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Response from 1001hobbies
Thank you for your feedback. We understand your frustration and apologize for any inconvenience related to delivery times. We make every effort to meet deadlines, but there may be unforeseen circumstances that affect delivery. We will pass on this information to improve our service. Your experience is important to us, and we appreciate your patience. If you have any further questions or require assistance, please do not hesitate to contact us.
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