1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
I'm a new customer so far, it's perfect, speed, quality of service.
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Response from 1001hobbies
Welcome to our customer base! We're delighted to hear that your first experience with us was perfect, with speed and quality of service to match. We look forward to your continued satisfaction! Sincerely yours
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noel G.
Rating: 5 out of 5
following a purchase from 18/07/2024
Great site, fast delivery
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Response from 1001hobbies
Thanks for your feedback! Looks like our delivery broke speed records! ️ Glad to hear you like our site. See you soon for more lightning orders! Best regards,
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Yves L.
Rating: 5 out of 5
following a purchase from 21/07/2024
Delivery in record time! And perfectly packaged.
Thank you
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that the delivery was quick and that the parcel arrived perfectly packed. Thank you for your confidence and see you soon! Best regards,
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Gustav W.
Rating: 4 out of 5
following a purchase from 12/07/2024
no,,
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Christophe D.
Rating: 5 out of 5
following a purchase from 15/07/2024
Just perfect!
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George D M.
Rating: 5 out of 5
following a purchase from 14/06/2024
Reasonable prices on an item in short supply.webcite was easy to navigate. It was a pleasure to do business here.
Response from 1001hobbies
Thank you for your wonderful feedback! We're thrilled to hear that you found our prices reasonable and our website easy to navigate. It was a pleasure doing business with you as well. We look forward to serving you again! Best regards,
A
Andrea A.
Rating: 5 out of 5
following a purchase from 17/07/2024
I am very satisfied. The delivery went very well. Thank you very much.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that everything went well and that you are very satisfied with the delivery. See you soon and thank you!
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Frank P.
Rating: 5 out of 5
following a purchase from 15/07/2024
All good!!!
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Response from 1001hobbies
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Luca C.
Rating: 5 out of 5
following a purchase from 25/06/2024
Good quality and delivered quickly =3
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Response from 1001hobbies
Thank you for your enthusiastic feedback! We are glad you are satisfied with the quality and fast delivery. We hope to welcome you again soon! Kind regards,
A
Alain R.
Rating: 5 out of 5
following a purchase from 17/07/2024
I had no problems with this order. And the pleasure of receiving my parcel earlier than expected.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you had no problems with your order and that you received your parcel sooner than expected. We'll try not to be so quick next time, just to keep you in suspense! We hope to see you soon!
A
Alain C.
Rating: 3 out of 5
following a purchase from 03/07/2024
I found the preparation time for my order very long.
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Response from 1001hobbies
Thank you for your feedback. We are sorry that it took so long to prepare your order. We will work to improve this time to offer you a better service in the future. Thank you for your patience and understanding.
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bernard S.
Rating: 4 out of 5
following a purchase from 21/06/2024
very satisfied with the quality
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted to hear that you are very satisfied with the quality. We will do our utmost to ensure that your next experience is worthy of 5 stars.
J
Jesús D.
Rating: 5 out of 5
following a purchase from 27/06/2024
Reliable store, I found the figure I was looking for at a good price and they sent it to me super well protected. Perfect experience.
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Response from 1001hobbies
Thank you for your excellent review! We are glad to hear that you found the figure you were looking for at a good price and that the shipment was perfectly protected. We are delighted that you had a perfect experience with us - we hope to see you again soon! Best regards,
D
Denis M.
Rating: 5 out of 5
following a purchase from 17/07/2024
Very good
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Hendrik L.
Rating: 5 out of 5
following a purchase from 09/06/2024
Neat delivery and good price. I will definitely buy here again!
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Response from 1001hobbies
Thank you for your positive feedback! We are glad the delivery was neat and the price pleased you. We look forward to welcoming you again! Kind regards,
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Akihiro T.
Rating: 5 out of 5
following a purchase from 19/06/2024
for the sake of clarity
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REGINE L.
Rating: 4 out of 5
following a purchase from 05/07/2024
no comment
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Response from 1001hobbies
Thank you for your feedback. We will do our utmost to ensure that your next experience is worthy of 5 stars. Best regards,
D
Daniel D.
Rating: 4 out of 5
following a purchase from 26/06/2024
Perfect order tracking as always
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted to hear that the order tracking is perfect as always. We'll do everything we can to make your next experience a 5-star one. We hope to see you soon!
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Martial P.
Rating: 5 out of 5
following a purchase from 26/06/2024
Very serious, commercial and choice!
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Response from 1001hobbies
Thank you very much for your positive review! We're delighted to know that you find our service to be serious and commercial, and that you appreciate our wide choice of products. See you soon for your next orders!
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nil M.
Rating: 3 out of 5
following a purchase from 30/06/2024
I ordered from Germany and have received the goods [not yet unpacked - but I'm assuming the best :-) ] The price for the product on the website was in line with the competition. What bothered me, however: a) It was nowhere obvious to me that shipping from France would be involved.
b) An inquiry to customer service was answered after 5 days, but that wasn't the most child-friendly answer either.
c) My order then arrived with a good week's delay (after a 10-day wait).
So all in all, at least it worked. But really good is different. The customer experience is probably different again in France, but I think it's still a bit difficult to ship to Germany.
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Response from 1001hobbies
Thank you for your detailed feedback. We apologize for the inconvenience you have experienced. We are sorry that shipping from France was not clearly visible and that the response to your customer service inquiry took longer than we would have liked. We will work to improve communication and optimize delivery times for international orders. We are pleased that the goods have finally arrived and we will do our best to improve the customer experience for our international customers. Thank you for your patience and understanding. Yours sincerely,
T
Thierry H.
Rating: 4 out of 5
following a purchase from 15/07/2024
No problem, very responsive.
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted to hear that you experienced no problems and that our team was very responsive. We will do our utmost to ensure that your next experience is worthy of 5 stars. We hope to see you soon!
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Arnaud D.
Rating: 5 out of 5
following a purchase from 09/07/2024
Fast delivery, items conform.
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Response from 1001hobbies
Thank you for your positive feedback! We're glad you found the delivery fast and the items as you expected. See you soon for your next orders! Best regards,
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thierry P.
Rating: 5 out of 5
following a purchase from 13/06/2024
Very good, impeccable service, careful and attentive. I recommend
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Response from 1001hobbies
Thank you very much for your positive review! We are delighted that you are satisfied with our careful and attentive service. Thank you for your recommendation and see you soon! Best regards,
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laurent O.
Rating: 5 out of 5
following a purchase from 14/07/2024
Always very clean-shaven
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Response from 1001hobbies
Thank you very much for your positive feedback!
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Cyril B.
Rating: 5 out of 5
following a purchase from 25/02/2024
Slight lack of information and visibility on pre-order delivery date extensions
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Response from 1001hobbies
Thank you for your constructive feedback. We apologize for the lack of information and visibility regarding the postponement of pre-order delivery dates. We will work to improve communication on these aspects to offer you a better experience in the future. Thank you for your understanding and patience.
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Julien M.
Rating: 5 out of 5
following a purchase from 13/07/2024
Great, fast delivery. I recommend
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Response from 1001hobbies
Thank you for your wonderful feedback! We are delighted that you found the delivery fast and that you recommend our services. See you soon!
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Jean J.
Rating: 5 out of 5
following a purchase from 02/07/2024
Very good. Goods as expected. Very competitive price.
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that the merchandise met your expectations and that you found our prices competitive. We look forward to serving you again!
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Simon G.
Rating: 5 out of 5
following a purchase from 13/07/2024
Perfect, fast shipping. Wide selection.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you found the shipping fast and appreciated our wide selection of products. See you soon for your next orders!
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Alain N.
Rating: 5 out of 5
following a purchase from 10/07/2024
Well-packaged and delivered promptly, with one small downside: the prices could be more carefully considered.
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Response from 1001hobbies
Thank you for your feedback! We're glad you found your order well packaged and delivered promptly. We take into account your remark about the prices and we always try to find ways to offer the best possible value for money. Thank you again for your constructive comments and your confidence!
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Christophe L.
Rating: 5 out of 5
following a purchase from 14/07/2024
Very good product
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you're happy with the Nieuport 17. If you need any help with your models or have any other questions, please don't hesitate to contact us. See you soon, and happy building!
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jacques B.
Rating: 5 out of 5
following a purchase from 11/07/2024
Perfect, absolutely nothing to complain about. Only Chronopost was a little faulty.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that everything was perfect for you. We are sorry for the problems with Chronopost. We will take note of your comment to ensure that this type of problem does not recur in the future. Thank you again for your confidence!
J
JEAN PHILIPPE L.
Rating: 4 out of 5
following a purchase from 17/06/2024
I only give 4 stars because your site is great but ................the box you use for delivery sucks. Delivery scheduled for July 4 and postponed from day to day to end up transiting via colissimo. Otherwise the quality of the order is great.
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Response from 1001hobbies
Thank you for your feedback and honesty. We are delighted that you find our site and the quality of our products great! We are sorry for the inconvenience with the delivery. We will work on this point to improve our service and avoid this kind of situation in the future. Thank you for your understanding and patience.
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jean - claude L.
Rating: 5 out of 5
following a purchase from 12/07/2024
Nothing to complain about, perfect.
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted to hear that everything was perfect for you. We look forward to serving you again!
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Marc D.
Rating: 5 out of 5
following a purchase from 06/07/2024
Very good service and wide selection
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you appreciate our service and our wide selection of products. We look forward to hearing from you!
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Alexandre C.
Rating: 5 out of 5
following a purchase from 12/07/2024
Very good
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joel R.
Rating: 5 out of 5
following a purchase from 14/07/2024
everything is perfect.
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Response from 1001hobbies
We look forward to serving you again!
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Quentin G.
Rating: 3 out of 5
following a purchase from 09/05/2024
Product protection still too weak no padding no bubble wrap, but I've already pointed this out, hoping that one fine day this will change ... maybe one day :D
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Response from 1001hobbies
Thank you for taking the time to share your opinion. We are sorry that the product protection is not yet up to your expectations. We appreciate your patience and constructive feedback. Please be assured that we are continually working to improve our service and hope that you will see improvements soon. Thank you for your understanding and loyalty!
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Claude F.
Rating: 5 out of 5
following a purchase from 11/07/2024
Fast, impeccable service
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you found our service fast and impeccable. We look forward to serving you again!
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PAUL-LOUIS N.
Rating: 4 out of 5
following a purchase from 11/07/2024
The ordering process was satisfactory, as was the delivery time. The minus star is justified by the packaging of the items: soft, deformed cardboard, half-opened and barely sealed with transparent adhesive. Fortunately, all the items were present.
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Response from 1001hobbies
Thank you for your detailed feedback! We are happy to hear that you are satisfied with the ordering process and delivery time. We are sorry to hear that the packaging of the items was not up to your expectations. We will work to improve the quality of our packaging to avoid these inconveniences in the future. If you have any other suggestions or needs, please do not hesitate to contact us. Thank you for your trust and understanding.
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Romain S.
Rating: 5 out of 5
following a purchase from 13/07/2024
Very efficient and perfectly compliant.
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Response from 1001hobbies
Thank you very much for your great feedback! We are delighted to know that you were satisfied with our service and that everything was in perfect order. Don't hesitate to come back to us for your next purchases! We hope to see you soon!
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