Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3, 4 and 5 stars

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Timothy A.
Rating: 5 out of 5
following a purchase from 09/02/2024
Excellent. See you soon
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Alexis D.
Rating: 5 out of 5
following a purchase from 29/12/2023
Top I recommend
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JULIE F.
Rating: 2 out of 5
following a purchase from 03/02/2024
Very disappointed order 2 puzzles received only 1 and instead of having a refund directly to my account it makes me a credit while for the puzzle I walk to the heart so the credit voucherbm will not serve
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Christophe B.
Rating: 3 out of 5
following a purchase from 18/01/2024
Hello, Parcel received with two products instead of three as indicated on my order. No explanatory note.
What I find most annoying is to get a robot on the phone. No more real contact?
Too bad. A real shame.
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Anthony P.
Rating: 5 out of 5
following a purchase from 05/02/2024
Nothing to say everything went well from order to delivery. Even warned of delays and responds very quickly in case of question bravo I recommend
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Ralf S.
Rating: 4 out of 5
following a purchase from 29/01/2024
Relatively long processing time.
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Natalia M.
Rating: 5 out of 5
following a purchase from 16/01/2024
All correct. Recommended.
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Frederic S.
Rating: 5 out of 5
following a purchase from 07/02/2024
Order received without problem. Large selection of 1/72 scale models and figurines. Serious and professional site.
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R M.
Rating: 2 out of 5
following a purchase from 05/02/2024
Bad communication on how long you have to wait for your items.
One of my items came in damaged.
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patrice B.
Rating: 5 out of 5
following a purchase from 19/02/2024
deadline met, products arrived safely.
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Gilles P.
Rating: 5 out of 5
following a purchase from 20/02/2024
I found what I was looking for quite easily and shipping was very fast.
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Benjamin R.
Rating: 5 out of 5
following a purchase from 21/02/2024
Nothing to complain about, fast and accurate delivery, very satisfied with my first order.
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Guy C.
Rating: 5 out of 5
following a purchase from 21/02/2024
I would like to thank you for resolving my order for the model of the Concorde. However, I find it difficult to order one or more items in particular. I think we should be able to list our orders, quoting only the reference number. In any case, thank you for making an old pilot dream; Guy.
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Bucher C.
Rating: 4 out of 5
following a purchase from 08/02/2024
The goods were packed too lightly. A smaller box would not have been a mistake!
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Christian M.
Rating: 5 out of 5
following a purchase from 30/01/2024
Well packaged. Nothing damaged.
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Jean Marc F.
Rating: 4 out of 5
following a purchase from 17/02/2024
I ordered some Tamiya paint pots that I received and some of them were covered with a label that didn't mention the paint reference. Not easy to identify the contents. Strange and a bit confusing.... Otherwise fast processing and careful delivery.
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Hartmut K.
Rating: 5 out of 5
following a purchase from 26/01/2024
It took a little longer, but there were goods that others didn't have.
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Daniela S.
Rating: 3 out of 5
following a purchase from 13/02/2024
All good in itself, but the shipping is very expensive (especially to the home) and the shipping time is also not without.
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Mark V.
Rating: 4 out of 5
following a purchase from 01/02/2024
Neatly kept informed while waiting for 1 item from my order!
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Jens G.
Rating: 5 out of 5
following a purchase from 01/02/2024
I am very satisfied with the service
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Fernand B.
Rating: 4 out of 5
following a purchase from 01/02/2024
Delivery a little long
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Luc B.
Rating: 5 out of 5
following a purchase from 15/02/2024
Fast, carefully packaged delivery
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Fabian G.
Rating: 4 out of 5
following a purchase from 29/01/2024
Only four out of five stars because the prices are comparatively much higher than elsewhere. Everything else is fine. I have now received two of three delayed orders. The longer delivery times for the majority of items that are apparently not in stock are already pointed out when ordering. So nothing is promised that cannot be kept. The order and delivery history can be viewed on the website and the contact regarding two questions was friendly and direct. So if you have patience and don't necessarily look at every euro, this is a good place to order.
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Alan P.
Rating: 5 out of 5
following a purchase from 19/02/2024
Quick delivery and well packaged, thank you.
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Troy B.
Rating: 5 out of 5
following a purchase from 09/02/2024
Very satisfied. Had the items I was searching for. Price was good. Arrived in a timely fashion.
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Didier Q.
Rating: 3 out of 5
following a purchase from 02/02/2024
very long delivery times
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hugo V.
Rating: 5 out of 5
following a purchase from 20/01/2024
Fast and efficient shipping. Super.
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Jérôme D.
Rating: 3 out of 5
following a purchase from 17/02/2024
No reference on the jars
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GEORGES M.
Rating: 5 out of 5
following a purchase from 22/02/2024
Wide choice of items and very fast delivery as soon as the product is available.
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Fulvio C.
Rating: 5 out of 5
following a purchase from 22/01/2024
Very serious site, I made a purchase and wrong address, contacted customer service and they solved the problem in 5 minutes. I really recommend
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Niels V.
Rating: 5 out of 5
following a purchase from 25/01/2024
Fine
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Vincent A.
Rating: 5 out of 5
following a purchase from 11/02/2024
Serious site variety of products information on availability fast delivery times good order tracking
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gilles L.
Rating: 5 out of 5
following a purchase from 14/02/2024
Site well done well organized Reliable Payment well One point could be improved the delivery time .8 days There is room for improvement!
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Alessandro N.
Rating: 5 out of 5
following a purchase from 20/01/2024
Very good
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jordi A.
Rating: 5 out of 5
following a purchase from 06/02/2024
Excellent service. Delivery in 48 hours.
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Georges L.
Rating: 4 out of 5
following a purchase from 27/01/2024
Same remarks as for the EAGLECAL board bought the same day on 27/01, purchase received on 21/02. Product not in stock, indicate this on the site to warn the buyer of delivery times. Landing gear from the kit used. Product stored in 'spoil box' for future use.
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Georges L.
Rating: 4 out of 5
following a purchase from 27/01/2024
EAGLECAL quality. One remark, it would be nice to indicate that the product is sold on order and is not in stock. Purchased and paid for on 27/01 and received on 21/02. This is to warn the buyer of the potential delay in receipt.
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André S.
Rating: 3 out of 5
following a purchase from 07/01/2024
Order received in good order.
It did take a very long time.
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JENS S.
Rating: 5 out of 5
following a purchase from 14/02/2024
Everything worked from ordering to delivery
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Andreas H.
Rating: 5 out of 5
following a purchase from 11/02/2024
Everything tip top with my order!
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