Customer reviews of 1001hobbies

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Antje H.

Rating: 5 out of 5

Published on 23/12/2023 à 20h26 following a purchase from 29/11/2023

Despite many obstacles, they fulfill the wishes / orders ....

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Ivan H.

Rating: 5 out of 5

Published on 23/12/2023 à 20h23 following a purchase from 12/11/2023

Perfect handling, they are a bit on the expensive side, but the service, and offerings are therefore without any point or coma perfect.

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Renato B.

Rating: 4 out of 5

Published on 23/12/2023 à 20h20 following a purchase from 21/11/2023

Seems easy enough to navigate, there are interesting articles and parts, useful little information on some articles that helps to understand.

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Francesca G.

Rating: 4 out of 5

Published on 23/12/2023 à 20h12 following a purchase from 10/12/2023

The prices are very fair considering everything, and there are figures that I have not found elsewhere! The quality is obviously high as the figures are original, and the (free) shipping was very fast. There are *some* figures with higher prices, if you want to save money on everything you will have to buy from more sites besides this one, but I have noticed that if an order is very large the margin of savings is greater. Good service in any case, and the items arrived safely packed and without any damage.

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Luciano M.

Rating: 5 out of 5

Published on 23/12/2023 à 20h03 following a purchase from 01/12/2023

requested product received in a short time and well packed, reliable seller

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Martial P.

Rating: 5 out of 5

Published on 23/12/2023 à 19h54 following a purchase from 10/12/2023

I have nothing to say against the purchase I just made, and the delivery was well followed up.

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Stephane D.

Rating: 5 out of 5

Published on 23/12/2023 à 19h02 following a purchase from 17/12/2023

Always on top

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Daniel S.

Rating: 5 out of 5

Published on 23/12/2023 à 19h00 following a purchase from 02/12/2023

Received order in good condition and good service.

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Gilbert C.

Rating: 5 out of 5

Published on 23/12/2023 à 18h33 following a purchase from 05/10/2023

My order arrived faster than expected (I'm integrating it into a diorama - indi and his father on the motorcycle. So to is OK. The site seems easy to navigate (I made one for a hospital) and above all the prices are competitive (which is important for the customer). Best regards Gilbert

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Vincent D.

Rating: 3 out of 5

Published on 23/12/2023 à 18h23 following a purchase from 13/12/2023

delivery times too long , selling prices higher than other suppliers

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Christiane P.

Rating: 2 out of 5

Published on 23/12/2023 à 18h16 following a purchase from 01/12/2023

Order placed on 1/12 and received on 21 !!!! While it was indicated on your site: sent within 8 days!! my Christmas sales all cancelled! A broken star in the lot!!5

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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Ollivier D.

Rating: 5 out of 5

Published on 23/12/2023 à 18h12 following a purchase from 24/11/2023

on-time delivery

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Thierry G.

Rating: 5 out of 5

Published on 23/12/2023 à 17h36 following a purchase from 02/12/2023

I had no particular problems navigating the site, but the time between ordering and delivery was far too long. Otherwise, as far as products are concerned, no worries.

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Sandrine M.

Rating: 4 out of 5

Published on 23/12/2023 à 17h34 following a purchase from 07/12/2023

Delivery a little late, but on time

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eugenie P.

Rating: 5 out of 5

Published on 23/12/2023 à 17h32 following a purchase from 14/12/2023

thank you

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Oceane S.

Rating: 2 out of 5

Published on 23/12/2023 à 17h18 following a purchase from 04/12/2023

The parcel arrived late and at the wrong address

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

D

Dominique L.

Rating: 5 out of 5

Published on 23/12/2023 à 17h18 following a purchase from 16/12/2023

Fast delivery

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Richard W.

Rating: 5 out of 5

Published on 23/12/2023 à 16h54 following a purchase from 12/12/2023

A niche product, but in stock, well priced and arrived quick. Good stuff.

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Ian M.

Rating: 5 out of 5

Published on 23/12/2023 à 16h52 following a purchase from 10/12/2023

Great service, very happy overall : ))

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Stephen T.

Rating: 4 out of 5

Published on 23/12/2023 à 15h20 following a purchase from 14/12/2023

Found everything great except i thought the delivery could have been faster

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Matthew P.

Rating: 5 out of 5

Published on 23/12/2023 à 14h34 following a purchase from 08/12/2023

Really easy to ship with. Sent out quickly. Postage from France received with no issues.
Exactly as advertised. Will use again.

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Vania M.

Rating: 4 out of 5

Published on 22/12/2023 à 21h27 following a purchase from 10/12/2023

Time a little long, but item arrived as dmi expected.

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Birgit G.

Rating: 5 out of 5

Published on 22/12/2023 à 18h58 following a purchase from 30/11/2023

Exactly as pictured, fast delivery, thank you very much, gladly again!!!

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Veronique M.

Rating: 5 out of 5

Published on 22/12/2023 à 17h39 following a purchase from 28/11/2023

On-time delivery

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Scieux F.

Rating: 3 out of 5

Published on 22/12/2023 à 15h22 following a purchase from 15/12/2023

Good delivery times, but high delivery charges.

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Davide G.

Rating: 4 out of 5

Published on 22/12/2023 à 14h03 following a purchase from 11/12/2023

New model, fairly quick shipping

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Stephen S.

Rating: 5 out of 5

Published on 22/12/2023 à 11h11 following a purchase from 10/11/2023

Easy to use website. Great communication regarding orders. Speedy delivery.

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vittorio E.

Rating: 5 out of 5

Published on 22/12/2023 à 05h37 following a purchase from 03/12/2023

Fully satisfied

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Eric I.

Rating: 2 out of 5

Published on 22/12/2023 à 02h09 following a purchase from 24/08/2023

I left many messages to customer service, asking you to change the delivery address because I was moving. Finally I contacted an operator to do it and she told me that everything was ok, that she had changed the address. It was a lie because it was still delivered to my old address and I had to call in favors to have it delivered to the new tenants.

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Robert D.

Rating: 5 out of 5

Published on 22/12/2023 à 00h49 following a purchase from 23/11/2023

After the tracking link said the parcel had been returned I was really concerned after then looking at some awful trustpilit reviews. Rest assured, one message to customer service and it was resent with a different courier and on the door step 2 days later. Fantastic service.

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Yann P.

Rating: 3 out of 5

Published on 21/12/2023 à 23h16 following a purchase from 20/07/2023

Hard to plug into my battery

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Alain G.

Rating: 3 out of 5

Published on 21/12/2023 à 23h02 following a purchase from 10/12/2023

One brush, without tubular protection, was "stuck", on the bristle side, in the bubble-paper, while the second, of the same reference, was fitted with its protection. On the plus side: fast delivery.

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Carlo P.

Rating: 5 out of 5

Published on 21/12/2023 à 21h48 following a purchase from 17/11/2023

Speed of delivery

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Nathalie F.

Rating: 5 out of 5

Published on 21/12/2023 à 19h50 following a purchase from 17/12/2023

Very fast.

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Tiana D.

Rating: 4 out of 5

Published on 21/12/2023 à 18h18 following a purchase from 09/11/2023

Delivery time respected, the parcel was superbly packaged and protected.
The only downside was that when I asked about the status of the order, the after-sales service told me it wouldn't be available before January 2024. 3 days later, the order was delivered!

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Bernard L.

Rating: 5 out of 5

Published on 21/12/2023 à 15h05 following a purchase from 23/11/2023

Perfect, on-time delivery.
Highly recommended!

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Hervé P.

Rating: 5 out of 5

Published on 21/12/2023 à 12h14 following a purchase from 15/12/2023

On time and compliant

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Thomas D.

Rating: 5 out of 5

Published on 20/12/2023 à 23h03 following a purchase from 27/11/2023

nothing to report

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Stephane D.

Rating: 5 out of 5

Published on 20/12/2023 à 18h53 following a purchase from 14/12/2023

Excellent site

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Hervé S.

Rating: 5 out of 5

Published on 20/12/2023 à 18h05 following a purchase from 07/12/2023

Order received on time, give or take one working day... Within the range announced by the supplier...

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