Customer reviews of 1001hobbies

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Claude G.

Rating: 5 out of 5

Published on 26/10/2023 à 18h21 following a purchase from 16/10/2023

Everything in perfect order!

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Dominique L.

Rating: 5 out of 5

Published on 26/10/2023 à 09h19 following a purchase from 22/08/2023

Serious service, I recommend it!

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mike J.

Rating: 2 out of 5

Published on 26/10/2023 à 00h21 following a purchase from 21/10/2023

There have been errors in the last two orders I have placed, I have emailed two différant depts to get resolved and have not even had a response to any emails, very disappointing, won’t use again which is a shame as the range and price is very good but they don’t get orders right and don’t respond or try to resolve,

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Loyd Anthony T.

Rating: 5 out of 5

Published on 26/10/2023 à 00h09 following a purchase from 30/08/2023

On time delivery. Nice packing and good seller

Response from 1001hobbies Published on 07/11/2023

Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service

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Eric T.

Rating: 5 out of 5

Published on 25/10/2023 à 18h24 following a purchase from 21/08/2023

Compliance with all commitments

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Heidi A.

Rating: 5 out of 5

Published on 24/10/2023 à 09h36 following a purchase from 27/07/2023

Reliable website and wide selection. I actually lack patience for pre-orders, but the website can't help that. ;) Order handled fine. Highly recommended!

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Didier B.

Rating: 5 out of 5

Published on 23/10/2023 à 21h19 following a purchase from 28/09/2023

Beautiful model, complete and arrived undamaged.

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Dominique B.

Rating: 5 out of 5

Published on 23/10/2023 à 18h45 following a purchase from 28/09/2023

The sailboat arrived on time except that the remote control was missing, but they were able to rectify this quickly. The staff are competent and I recommend this site.

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patrice B.

Rating: 3 out of 5

Published on 22/10/2023 à 20h09 following a purchase from 04/10/2023

perfect products but very long lead times

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Claude M.

Rating: 5 out of 5

Published on 22/10/2023 à 18h13 following a purchase from 19/10/2023

as f usual, perfect.

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Bill N.

Rating: 4 out of 5

Published on 22/10/2023 à 17h36 following a purchase from 01/10/2023

My order was slightly delayed, but otherwise was in new condition, arrived before I really required it, and 1001 Hobbies customer service responded quickly when I inquired about my order. Basically, no real problems!

Response from 1001hobbies Published on 07/11/2023

Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service

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philippe S.

Rating: 5 out of 5

Published on 22/10/2023 à 11h16 following a purchase from 15/09/2023

Very good, impeccable service, careful and attentive. I recommend it!

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Jean Paul B.

Rating: 5 out of 5

Published on 22/10/2023 à 09h35 following a purchase from 11/10/2023

I received my complete order.

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jean-louis D.

Rating: 4 out of 5

Published on 22/10/2023 à 08h54 following a purchase from 16/10/2023

fast delivery navigation on the site not always easy it would be interesting to have the corresponding color ref of each model

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michel C.

Rating: 5 out of 5

Published on 22/10/2023 à 07h17 following a purchase from 06/10/2023

R.A.S.

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Ralf G.

Rating: 5 out of 5

Published on 22/10/2023 à 00h49 following a purchase from 06/10/2023

Super fast shipping. Everything went without a hitch.

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Response from 1001hobbies Published on 14/11/2023

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

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Frederic F.

Rating: 5 out of 5

Published on 21/10/2023 à 23h46 following a purchase from 25/09/2023

Delivery was free for orders over €100, but it wasn't specified that it was to a relay point. It's a detail, but I think it's worth mentioning.
Thanks again

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Sem V.

Rating: 5 out of 5

Published on 21/10/2023 à 23h40 following a purchase from 06/09/2023

Perfect! Thank you so much!

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Lawrence D.

Rating: 5 out of 5

Published on 21/10/2023 à 23h24 following a purchase from 07/10/2023

Easy to use

Response from 1001hobbies Published on 07/11/2023

Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service

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Felipe S.

Rating: 5 out of 5

Published on 21/10/2023 à 23h03 following a purchase from 12/10/2023

In 1001 hobbies everything is perfect.

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Manel G.

Rating: 4 out of 5

Published on 21/10/2023 à 21h49 following a purchase from 23/09/2023

Well

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Stephen S.

Rating: 5 out of 5

Published on 21/10/2023 à 21h44 following a purchase from 07/10/2023

They always have what I need and despite ordering from overseas, my order always arrives very quickly

Response from 1001hobbies Published on 07/11/2023

Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service

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Maria G.

Rating: 5 out of 5

Published on 21/10/2023 à 21h29 following a purchase from 04/09/2023

As yet I haven't checked the package, its for a Christmas present for a friend!!

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Elisabeth L.

Rating: 4 out of 5

Published on 21/10/2023 à 20h56 following a purchase from 12/09/2023

The delivery was as described but unfortunately the online tracking was not up to date. My parcel was already there but the online tracking said it was still on its way

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Response from 1001hobbies Published on 14/11/2023

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

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Ruben H.

Rating: 3 out of 5

Published on 21/10/2023 à 20h53 following a purchase from 31/08/2023

Trouble shooting ended correctly, after initially difficult communication

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herve D.

Rating: 5 out of 5

Published on 21/10/2023 à 19h51 following a purchase from 08/09/2023

very well

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Josse V.

Rating: 5 out of 5

Published on 21/10/2023 à 19h43 following a purchase from 07/10/2023

Simply : everything as good management should be !

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jean marc C.

Rating: 5 out of 5

Published on 21/10/2023 à 19h21 following a purchase from 11/10/2023

Very friendly team, readable site, and information on orders, follow-up impeccable .site that I have already recommended .

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Nadine G.

Rating: 3 out of 5

Published on 21/10/2023 à 19h03 following a purchase from 28/09/2023

Delivery too long

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Roland G.

Rating: 5 out of 5

Published on 21/10/2023 à 19h02 following a purchase from 14/09/2023

Efficient, on time. Products correspond to the order. Very satisfied.

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Élisa G.

Rating: 5 out of 5

Published on 21/10/2023 à 18h30 following a purchase from 08/10/2023

Great site! Affordable price, delivered on time, lots of choices! I recommend

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Martin C.

Rating: 5 out of 5

Published on 21/10/2023 à 18h20 following a purchase from 21/09/2023

Have received every item ordered and received them in a reasonable time.

Response from 1001hobbies Published on 07/11/2023

Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service

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Jeffrey H.

Rating: 2 out of 5

Published on 21/10/2023 à 01h53 following a purchase from 28/09/2023

Poor service.

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Ken B.

Rating: 4 out of 5

Published on 20/10/2023 à 18h02 following a purchase from 25/09/2023

Very satisfied. Quick turnaround time and easy to navigate.

Response from 1001hobbies Published on 07/11/2023

Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service

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Salvatore I.

Rating: 4 out of 5

Published on 20/10/2023 à 13h11 following a purchase from 03/10/2023

The 1001 hobbies site is well presented and everything can be found there. The only problem is the time I had to wait to receive what I ordered (more than 15 days)

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Aldo D.

Rating: 2 out of 5

Published on 20/10/2023 à 12h08 following a purchase from 20/09/2023

the site does not provide good information for non French residents and i had not been informed of the unacceptable delay of forwarding (although through an expensive express provider : more than 3 weeks for Dubai !!! (still pending)

Response from 1001hobbies Published on 07/11/2023

Good morning, We thank you for your comment. We apologize to you, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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Kaneza H.

Rating: 5 out of 5

Published on 20/10/2023 à 09h22 following a purchase from 30/09/2023

Very good

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Gareth M.

Rating: 3 out of 5

Published on 20/10/2023 à 07h47 following a purchase from 27/06/2023

Part from it take a good while & leaving me thinking the order wasn't even coming at this point & the box somewhat almost being burst open that it was shipped in, it was as good as can be. In the end I did get my package, so can't be that much more upset/too upset!!

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Iñigo A.

Rating: 5 out of 5

Published on 20/10/2023 à 07h09 following a purchase from 07/10/2023

Everything went smoothly.

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Jonathon H.

Rating: 3 out of 5

Published on 20/10/2023 à 02h44 following a purchase from 30/09/2023

Great selection of items I've been looking for at fair prices but shipping seems to take an excessive amount of time and my last order took several weeks before I even received notification that the item was shipped.

Response from 1001hobbies Published on 07/11/2023

Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service