Customer reviews of 1001hobbies

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Verified Buyer

Rating: 5 out of 5

Published on 18/04/2023 à 19h00 following a purchase from 09/03/2023

The store itself, I give five stars. Shipping was a little slow, but that’s to be expected. Great Seller communication. They were very responsive to my questions. Would probably buy from again.

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Verified Buyer

Rating: 5 out of 5

Published on 18/04/2023 à 18h49 following a purchase from 12/03/2023

Amazing selection and fast and reasonable shipping

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Comprador Verificado

Rating: 2 out of 5

Published on 18/04/2023 à 15h11 following a purchase from 30/03/2023

Long arrival time, expensive transport costs, expensive product, good condition of the product, that's all I can say to your davir and good packaging.

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Response from 1001hobbies Published on 24/04/2023

Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your feedback is very important to us and we take it very seriously. Indeed, products that are not in stock are ordered directly from the supplier, which explains the longer delivery times. But this is always indicated on our product, as here, as it is indicated available in 15 days. Thanks for your confidence in 1001Hobbies

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Acquirente Verificato

Rating: 5 out of 5

Published on 18/04/2023 à 09h03 following a purchase from 02/04/2023

I found the product I was looking for at a very good price, accurate service and fast shipping, the package arrived earlier than expected. I had a very good time, thank you!

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Verified Buyer

Rating: 5 out of 5

Published on 17/04/2023 à 23h04 following a purchase from 28/02/2023

vg in everyway

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Verified Buyer

Rating: 5 out of 5

Published on 17/04/2023 à 21h24 following a purchase from 10/01/2023

Very good, great service. I would recommend.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/04/2023 à 17h53 following a purchase from 09/04/2023

Package delivered in a rather short time. Well packed.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 17/04/2023 à 16h39 following a purchase from 31/03/2023

Nice and beautiful article

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2023 à 10h32 following a purchase from 14/03/2023

OK nothing to say

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Acquirente Verificato

Rating: 5 out of 5

Published on 17/04/2023 à 09h32 following a purchase from 03/04/2023

professional and reliable

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/04/2023 à 19h38 following a purchase from 06/03/2023

Serious and efficient

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/04/2023 à 18h33 following a purchase from 12/03/2023

very good fast service and correct order

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Geverifieerde Koper

Rating: 5 out of 5

Published on 16/04/2023 à 17h51 following a purchase from 12/04/2023

package arrived within 2 days, in good condition.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/04/2023 à 17h33 following a purchase from 17/03/2023

very good, neat packaging

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Comprador Verificado

Rating: 5 out of 5

Published on 16/04/2023 à 16h54 following a purchase from 24/03/2023

Good service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/04/2023 à 14h30 following a purchase from 12/04/2023

Perfect transaction.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 16/04/2023 à 14h04 following a purchase from 12/04/2023

Correct and fast delivery.

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Verified Buyer

Rating: 5 out of 5

Published on 15/04/2023 à 22h37 following a purchase from 01/04/2023

Prompt, efficient service. Recommended!

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Verified Buyer

Rating: 5 out of 5

Published on 15/04/2023 à 19h44 following a purchase from 18/03/2023

Very good service,

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/04/2023 à 17h29 following a purchase from 28/03/2023

Serious, no service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/04/2023 à 16h47 following a purchase from 12/04/2023

Fast and accurate delivery. I am delighted and will return to this site.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/04/2023 à 15h07 following a purchase from 31/03/2023

Very good for several deliveries

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Comprador Verificado

Rating: 4 out of 5

Published on 15/04/2023 à 12h55 following a purchase from 11/03/2023

Overall I found the site quite easy to use although some search terms require a lot of precision and the results typed in one way or another differed greatly. For example, when typing "Bf109" or "Bf 109" different products. My particular shipment took a long time to process as one of the items was awaiting replacement. This was not a problem for me as I was aware of it and was not in a hurry. My experience as a customer has been positive and I recommend the store :))

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Acheteur Vérifié

Rating: 3 out of 5

Published on 15/04/2023 à 09h04 following a purchase from 19/03/2023

Hello, I don't understand why I have to pay a customs tax for a large order but not for a small one. Whereas on other sites I never pay any for the same type of order. cdr

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/04/2023 à 07h36 following a purchase from 23/03/2023

R.A.S.

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Acquirente Verificato

Rating: 5 out of 5

Published on 15/04/2023 à 00h17 following a purchase from 09/03/2023

It would be helpful to be able to request the preferred delivery time slot (morning-afternoon).

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Verified Buyer

Rating: 5 out of 5

Published on 14/04/2023 à 20h29 following a purchase from 26/03/2023

1001 Hobbies is the only 'store' I can find that carries these paints! The site is easy to use, price is ok, and good delivery times! Can't ask for more! (unless you want to give the paint for free, of course!)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/04/2023 à 19h18 following a purchase from 21/03/2023

Good site Fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/04/2023 à 18h56 following a purchase from 30/03/2023

Hello, 61 years old and re-starting in model making after 50 years off, I find all the products I'm looking for on this site, reliable, attentive and prompt in its answers to various questions, record delivery times, parcels always in perfect condition with compliant contents, in front of these omnipresent qualities I'm not looking to compare prices with other sites for a few possible euros, this "box" deserves when you've tasted it to be loyal for undeniable comfort.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 14/04/2023 à 18h08 following a purchase from 24/03/2023

order neatly packed and quickly delivered

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/04/2023 à 17h32 following a purchase from 18/03/2023

Great site, wide choice of quality products and fast shipping.

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Acquirente Verificato

Rating: 5 out of 5

Published on 14/04/2023 à 16h38 following a purchase from 12/03/2023

EXCELLENT!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/04/2023 à 15h37 following a purchase from 12/03/2023

Enormement de choix de puzzle Pris très correct Et livraison rapide

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Acquirente Verificato

Rating: 3 out of 5

Published on 14/04/2023 à 12h31 following a purchase from 20/03/2023

The shipping costs are high and the time too long.

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Comprador Verificado

Rating: 2 out of 5

Published on 14/04/2023 à 11h50 following a purchase from 27/03/2023

Product received with detached parts (detached wheels). I had to cancel the payment card since it was linked to the shipment a fee to be paid by mail to receive the product.... in the post office to pick up the product I was notified of the non-existence of such tas.

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Response from 1001hobbies Published on 18/04/2023

Hello and thank you for your message. We sincerely regret the problems encountered. I am not sure if I understood the problem with the rates correctly. If the problem persists, please email us at [email protected] so we can find a solution. Thank you and have a nice day.

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Acquirente Verificato

Rating: 5 out of 5

Published on 14/04/2023 à 07h17 following a purchase from 03/04/2023

Site navigation a little cumbersome, item great, better than expectations, delivery in the norm

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Verified Buyer

Rating: 2 out of 5

Published on 14/04/2023 à 00h24 following a purchase from 04/03/2023

It wasn't clear that something was out of stock. So I would order, end up waiting a month, then have to ask for a credit. Happened twice on the same original order. In fact, I don't think I have ever received the masks for the Revell Wiking seaplane. Frustrating. Plus, the turn around for email requests is several days.

Response from 1001hobbies Published on 18/04/2023

Hello and thank you for your message. We are very sorry about this situation. Unfortunately, we ourselves are still dependent on the information provided by the suppliers, who may also have problems. Please do not hesitate to contact us at [email protected] We are available and outside of holiday periods, we try to respond within 48 hours. Beyond that, it means that we may not have received the email. Once again, the address of [email protected] is the most reliable. Please do not hesitate to send us an email if your order has still not been resolved. Thank you and have a nice day

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/04/2023 à 19h05 following a purchase from 16/03/2023

good service good prodits

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Comprador Verificado

Rating: 5 out of 5

Published on 13/04/2023 à 17h38 following a purchase from 31/03/2023

Everything is perfect!

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Geverifieerde Koper

Rating: 5 out of 5

Published on 13/04/2023 à 15h54 following a purchase from 05/04/2023

Fast shipping, well packed, keep up the good work.

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