Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3, 4 and 5 stars

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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/12/2022
Excellent product, great price and speedy delivery! Will buy again! Highly recommended!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 02/12/2022
Ordered a brass update set. Recieved this order within a few days. France to the UK. Well packaged at a reasonable price. Would not hesitate ordering again.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2022
Package received in terrible condition. I really don't recommend delivery by Mondial Relay. Fortunately the product is not damaged, I repeat myself but the delivery is to review sincerely
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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/11/2022
Very well packaged package. Excellent products. Super+
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/11/2022
Great availability of items and safe shipping.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/11/2022
Super service and fast delivery + strong prices!!!
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
Nothing to say
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
The site is very well designed and it's easy to find the product you're looking for. Once you've made your purchase, it's also very easy to track your order - well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
Fast delivery ! Package in good condition ! Perfect!!!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/11/2022
Delivered quickly, everything works very well
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/12/2022
I purchased from this site for the first time and was satisfied. Fast shipping, well packed. Excellent.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/12/2022
Everything went very well. The order was delivered quickly and smoothly by the post office and they took care of a mistake I made when ordering and corrected it immediately.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
Perfect. The model boxes are beautiful.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/12/2022
Fast and efficient purchasing and delivery service with the possibility of follow-up and fulfillment of their commitments.
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V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/11/2022
Fast delivery. Everything perfect.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2022
My 5 year old son wanted “The Guest” character from the Hello Neighbor video game for Christmas. It was a gift he asked Santa for, so I am very thankful I was able to find it and it arrived in time for the holidays!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2022
Great company great selection, great price would highly recommend!
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 18/11/2022
I have ordered multiple different orders with 1001 hobbies for Christmas. The first one was ordered back early November and I still haven’t got it. It is still processing not even out for delivery. I have been in touch with customer service and they told me to be patient. Out of my 3 orders for Christmas I have only received 1. Not sure if I’m going to receive them for Christmas to give as presents. Really disappointed.
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. I see that one order is being processed for a refund, and the other is on its way. We hope it arrives before Christmas. Keep us informed! See you soon https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 06/12/2022
Had to wait over a month for my order. Although the delivery error was with bpost, I had to repeatedly ask 1001hobbies to find out the locations of my product. Nothing was done or communicated of my own accord. However, friendly in the communication that was there each time.
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Response from 1001hobbies
Hello, we are very sorry for the inconvenience, your feedback is important and will help us to improve our procedures. We are glad to hear that everything went well. Thank you for your message and have a nice day,
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/11/2022
super purchase
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Good site, comprehensive and lots of choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
fast and serious, I recommend
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vincent W.
Rating: 2 out of 5
following a purchase from 23/11/2022
Very poor logistics
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/12/2022
I ordered a board game and it arrived 1 week before the promised date. The customer and delivery service (UPS) worked without any problems. I am completely delighted. I would be very happy to order again and I will recommend 1001 Hobbies to others. Lg. L.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/11/2022
Lots of nice unique stuff
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/11/2022
Product as described, fast shipping and accurate packaging.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/11/2022
Fast shipping, as always. They have almost everything I need
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/11/2022
very good
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/12/2022
CORRECT DELIVERY TIME, AS ANNOUNCED
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/12/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
Very clear and precise website, lots of choices. My order was delivered quickly and carefully. All in all, a very professional service for enthusiasts!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2022
I took advantage of Black Friday to make these purchases. It's one of the rare occasions when you can get good prices on certain products, but generally speaking it's the least interesting offer on the market. I also wanted to buy a Dumas boat with an internal combustion engine, but the explanations concerning the technical specifications were insufficient or even non-existent for this product, so I preferred to postpone my purchase and look at the competition from across the Rhine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2022
I've been a customer for a few years now, and I've noticed that the delivery time is shorter than usual - great! On the other hand, the condition of the parcel, with the box all dented, gave me a few cold sweats when I picked it up at the post office. Happy holidays to the whole team!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Perfect delivery for the product ordered
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 07/12/2022
The package was delivered neatly and quickly
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2022
Shipping time a bit long, but nothing serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2022
Order delivered on Friday instead of Monday (5 days later at Point Relay)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Seriousness, professionalism and top-notch soap.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/11/2022
I give 3 stars only for the customer service which is very reactive, attentive and does its best to find solutions. On the other hand, 15 days to receive my parcel, and yet specified in stock at the time of my order. Moreover, given the price, it is not normal at all that the parcel (cardboard where the model is) is badly packed and thus cardboard damaged! that does not look good to offer. For the model and painting that I received, I hope that all is in conformity because I do not know anything about it.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/11/2022
Although it took a while to arrive, they finally brought the package. I think they would have to fix the Correos issue because whenever I buy something, they always send me a message because the customs costs have not been paid. In spite of that, in the end, it arrives.
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