Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Always very serious and competent!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/02/2022
Everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Serious company, large selection of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
The site is pleasant. I was also able to place an order without any problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Very good. Complete order received very quickly. Well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
if the start-up was a little slow afterwards, nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Excellent service, fast, good product. The only drawback is that the official paint references should be used to make it easier to search the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Order received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Choice, quality and on-time delivery Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Perfect, you're among the best
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/02/2022
Perfect timing.good prices
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2022
An item was missing from the parcel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Fast, clear ordering. 3 days from order to delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/02/2022
Brilliant!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Perfect thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Fast delivery :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Easy search Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
I'm very satisfied with all the services. But as with every update of the site, the search for products becomes complicated because the SQL queries are not correct. For example, the list of manufacturers goes from A to A instead of A to Z.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/11/2021
Some results are good...!! But, I'm still waiting for the remainder: BDFX90FBX from November 2001, concerning mostly paints.... YES!!! let's talk about Humbrol acrylic paints !!!! They must have been in stock for several years because they are unusable because dried out, even with lots and lots of thinner it's impossible to get a correct texture!!! I'd like to know if the remainder (Ref.: AMMO-0220, zinc chromate green, HGW548010, decal Albatros D.III and AD6001 Gris primaire n°1) will ever reach me... If not I'd like a credit note or a refund for the amount of the missing items. I hope to have a reply soon, Best regards ATOUZET
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
I found what I wanted and received it quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
Fast delivery and well-packaged package, a good discovery. I just regret that the 1001hobbies cutting pliers " are not suitable for removing plastic parts, they crush rather than cut and leave dirty stress marks on the plastic...a manufacturing defect with my pliers perhaps.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/02/2022
Great speedy service
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 02/02/2022
Good model, fast shipping, great service. Satisfied!
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 01/02/2022
The Gallic chariot was very poor quality
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2022
Mixed opinion
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/01/2022
Cheap models but had to pay import duty so won’t be buying again
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/02/2022
Long delivery times
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 19/01/2022
The products purchased are great, but I had to wait 18 days for my order to be shipped, plus then the actual delivery time. But these things can happen, the only downside was that for 12 days I received no news or update regarding the delay and had to send a reminder email myself to get updates. I still think it was just an isolated incident, but I think reviews should still be honest.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2022
Delivered the kit I couldn't find elsewhere
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Very good site fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
I'm happy with 1001 hobbies, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
No problems from order to delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
The items were as described!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/01/2022
Perfecto
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
Nothing to say very good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/02/2022
Read some negative reviews but honestly my purchase was hassle free and was impressed with the customer service. They kept me updated from order receipt to delivery. Goods arrived on time and well protected. Would use again.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/01/2022
I just began doing business with 1001. Sofar, everything has been positive. Happy I found this for future orders!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Perfect!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2022
I live in America and bought an item from 1001hobbies. I’d never heard of the site before so I was sort of apprehensive about ordering, but I bit the bullet and went ahead with my order anyway since I couldn’t find the item I was ordering anywhere else.
In the end, I did end up getting my order about 2 weeks later through the economy shipping option. My item came from France, so the long shipping times are understandable, though tracking stopped updating once it left France, which would have been nice.
I never received any shipping updates after that, including when my package was delivered; it just kind of showed up one day without a notification of delivery of any kind. Still, my order arrived within the specified timeframe and the undamaged.
In short, if you’re a US buyer who’s unsure about whether or not to buy from 1001hobbies, I’d say go for it if you’re willing to put up with the sparse shipping updates and the 2+ week shipping times.