Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
ALL CLEAR. Fast shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Well-informed, practical site, especially the choices to be made and it goes faster. Deadline very correct, perfect delivery except when you have the wrong address....
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/12/2021
change delivery drivers....great problems with the incompetent private parcel company.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2021
Speed and tracking are OK, but the shipping box was slightly dented, but without trpo damage to the material saul the slightly crushed Tamiya comppund tube.
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 30/12/2021
Perfect delivery
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2021
I paid 2 x the order. I explained my problem. All I received in return was an automatic official letter...
I still don't know why I received an email with a request to pay. for another order no. and so I paid 2 x....
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2021
For model painting, the number would be useful because it's not easy to choose the right color with the number.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2021
Very satisfied. Fast delivery
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/12/2021
It was a bit difficult to navigate tracking since I do not speak French and switching to English got lost in the lack of translation. My model came on time and I am overall very pleased. In the future if i am looking for a certain model and they have it I will go after it..
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2021
The only problem is the cost of transport
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/12/2021
They have a lot of variety and are fast. Very successful products
Translated reviews
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/12/2021
everything is fine
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
Fast and practical
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 15/12/2021
I purchased a gift at 1001hobbies.com. The gift was mailed to my address instead of the shipping address. I paid extra for gift wrap, and the wrapping looked like it was just an old newspaper, loosely taped together, very sloppy.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/12/2021
Perfect, fast and high quality.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/12/2021
It took 10 days after the order to tell me that an item was missing. I asked for a refund and then an email informed me that I would receive the item (which was almost twice as expensive as the competition) and then with 22 or 23 emails received it was too much Result: I received everything but it was very very complicated.
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/12/2021
It has arrived mucjo ahead of schedule and I appreciate it because it is a gift for kings.Possibly buy more products on your website.Thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
As ordered.
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/12/2021
The delivery was much earlier than expected and they keep you very informed of the entire purchase/shipping process. Recommended
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Delivery times too long!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Fast delivery in good condition I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2021
The sales department reacted very well to a problem with delivery times. Thank you very much.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 27/11/2021
Pleased with the model, although the box arrived a bit warped. Beyond that, the parts, instructions and decals were in good condition.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2021
Order took a very, very long time to be sent. Impossible to reach by phone and ship reply by email. It was for a Christmas present and received in January...Not very satisfied. Otherwise, lots of choice on the site and the items are very pretty.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Received very quickly, even if the prices are not always up to scratch, we have to acknowledge the wide choice and the very good availability of the items! I'd recommend it. What's more, the store is located near Paris.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Perfect! Delivery and quality are top notch ;)
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/11/2021
Good products from proven companies. Impeccable courier service!
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/11/2021
Overall very prompt payment, immediate confirmation of purchase and normal delivery.
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/12/2021
Good
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/11/2021
Good buy
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2021
very good site, easy to order and fast delivery.
Translated reviews
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/12/2021
Perfect, nice customer service, highly recommended, gladly again.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
Order received very quickly. Very good sales service on a defective part. I recommend 1001hobies
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 19/12/2021
The company service worked well, delivery was complete but unfortunately delayed several times. It is unacceptable that the parcel was simply left on the street in front of the house without any notice, making it accessible to third parties. Several deliveries have already been lost in this way. The delivery service is beneath contempt and therefore in the bottom drawer. Something like this makes me think very critically about my customer relationship in future and possibly not order anything else.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Easy ordering and fast, perfect delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Fast, accurate delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
Order received quickly, well packaged, very good service. I recommend!!!
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/12/2021
As I didn't receive the order before Christmas, I can't give it a good mark.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2021
for a high order period it's very good. i didn't see a gift option when ordering. everything is ok happy new year and continuation to you .
Translated reviews
We use cookies for audience measurement and improving user experience.